Anonymous User
July 14, 2023
Yesterday afternoon, I decided to go to Qingdao on a whim. I looked at several hotels I liked and they were all full. I thought it was close to the Stone Man Scenic Area and read the reviews and chose this hotel. I wondered how it got such good reviews? After dinner, I called the hotel at about 10:40 pm. The woman who answered the phone had a dead attitude. I don’t know where she felt superior. At first, she said there was no order. After searching for a while, she found it. The designated driver was anxious. The front desk didn’t know where to go. At least I found the hotel room. I didn’t tell you how to use the password lock, so the password lock system was locked and I had to wait at the door. The second call was answered by a man who apologized. The next day, the WeChat message was slow to reply. The toiletries were hidden in the mirror. Should I inform the guests in advance? In addition, the bathroom in the room smelled bad, and the room had a strange smell. I have worked in a hotel so I don’t understand it. To be honest, this service attitude is really not good…
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