Quanzhou Yunting Holiday Hotel(Ancient City Food Street Branch) Guest Reviews
4.3/5
Very Good
750 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.3
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All Reviews(750)
Positive reviews(706)
Reviews with photos/video(166)
Convenient location(83)
Classy environment(76)
Friendly front desk staff(67)
Large rooms(41)
Delicious breakfast(39)
Close to scenic area(37)
Average sound insulation(18)
Convenient public transportation(10)
Negative reviews(44)
Guest User
Comfy 2-bed Room
Stayed in May 2024
Friends
5 review
4.7/5
Amazing
Posted on May 21, 2024
The ancient city is very close, the overall facilities are very good, and the location is good and easy to find. You can get there in a small car. However, if you look carefully, the hotel is quite old. There is mold on the walls caused by long-term moisture. I hope the sanitary conditions can be improved. get better
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Response from Property: "The hotel is adjacent to West Street for about 1.8 kilometers, and there are minibuses available at the door to go there." Dear customer: Hello, thank you for sharing such a detailed review. I am sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
Guest User
Selected Queen Room
Stayed in Apr 2024
Friends
3 review
1.0/5
Posted on Apr 18, 2024
This is my first time staying in such a bad hotel. The soundproofing of the room, which is more than 200 yuan, is very poor. There was the sound of decoration in the early morning. We could hear the sound of the hair dryer next door. The hair dryer should not be used for more than three minutes, otherwise it will cause a fire. People use hair dryers in the room. , someone outside reminded me that it should not exceed three minutes. The environment is very bad!
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Response from Property: Dear guest: Hello, thank you for staying at Yunting Hotel! The hair dryers in the hotel have overheating protection. The staff kindly reminded us at the time that they were afraid that the guests might think it was broken. Maybe they didn’t speak well. Please forgive me. We will train the staff again to improve the service level. If you have any needs during your stay, you can contact our front desk and they will be solved for you immediately. The hotel has experienced countless receptions, and the facilities will inevitably leave traces of time. We are renovating layer by layer, replacing new equipment and facilities such as bathroom showers, toilets, wash basins, etc., and bedding such as mattresses, quilt cores, pillow cores, etc. At the same time, we have also added zero-pressure superior triple-bed rooms, and decorated warm and lovely parent-child rooms such as the Animal Garden Series, Ocean Blue Shark Series, and Piggy Becky Series. We have been committed to providing guests with a warm and comfortable accommodation environment and creating a considerate "home away from home" for you. We will also provide better services to make up for this shortcoming. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again. .
Guest User
Comfy Queen Room
Stayed in Apr 2024
Family
1 review
1.5/5
Posted on Apr 7, 2024
It happened to rain on the day we checked in. As a result, we were unable to sleep due to the sound of raindrops hitting the iron tiles or other places all night. Not only were the raindrops noisy, but there were also mosquitoes, which made people even more crazy. Then when I wanted to take a shower, I found that the shower head was broken, but the hotel replaced it in time. Anyway, the experience is very poor!
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Response from Property: Dear guest: Hello, thank you for staying at Yunting Hotel! Quanzhou is a seaside city and it happens to be a rainy day in the south. The heavy downpour falls on the roof and on the window glass, forming a unique song. Different moods will lead to different mentality when you appreciate it. Please forgive this law of nature, we are not yet able to change it. On rainy days, the space will be more humid, and the air quality will be worse. Mosquitoes will sneak in if the windows are not closed. The rooms are equipped with Jinlu Mosquito Repellent, but you may not have plugged it in. If you have any needs during your stay, you can contact our front desk and they will be solved for you immediately. Please understand. The hotel has gone through countless receptions, and the facilities will inevitably leave traces of time. We have been renovating layer by layer, replacing new equipment and facilities such as bathroom showers, toilets, wash basins, etc., and bedding such as mattresses, quilt cores, pillow cores, etc. At the same time, we have also added zero-pressure superior triple-bed rooms, and decorated warm and lovely parent-child rooms such as the Animal Garden Series, Ocean Blue Shark Series, and Piggy Becky Series. We have been committed to providing guests with a warm and comfortable accommodation environment and creating a considerate "home away from home" for you. We will also provide better services to make up for this shortcoming. We hope you will continue to pay attention and support us. Thank you again for your review and we sincerely look forward to your visit again.
Yushi-haiming-Helen
Selected 2-bed Room
Stayed in Mar 2024
Other
4 review
5.0/5
Outstanding
Posted on Apr 1, 2024
I found this hotel online and chose it because it was newly opened. The front desk service was very good. I arranged a room and provided breakfast. The hotel has public laundry facilities. It is not far from Yuan Temple and West Street. There are many restaurants across the street. Eating is also very convenient. There is a bus stop just outside the door. It is also very convenient to go to various attractions. However, the hotel has the shadow of the Super 8 Hotel everywhere. It may have been renovated and took the path of a light hotel. In short, the stay was quite comfortable. Bar.
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Response from Property: Dear guest: Hello, thank you for taking your precious time to give us your recognition. Your satisfaction is our unremitting pursuit. There are large shopping malls such as Dayang and Wanda near the hotel. Guandi Temple, Qingjing Temple, Confucian Temple, Bell Tower, and Kaiyuan Temple are only ten minutes away. There is a shuttle bus at the door of the hotel to go there, and the food street is right next to it. , the hotel was previously a member of Super 8, but now it has quit to make its own Yunting Hotel. We are also renovating layer by layer, replacing new equipment and facilities such as bathroom showers, toilets, wash basins, etc., and bedding such as mattresses and quilt cores. , pillow core, etc. At the same time, we have also added zero-pressure superior triple-bed rooms, and decorated warm and lovely parent-child rooms such as the Animal Garden Series, Ocean Blue Shark Series, and Piggy Becky Series. We have been committed to providing guests with a warm and comfortable accommodation environment and creating a considerate "home away from home" for you. We hope you will continue to pay attention and support us. Thank you again and sincerely look forward to your visit again. I wish you and your family good health and happiness every day!
Guest User
Selected 2-bed Room
Stayed in Mar 2024
Other
2 review
2.0/5
Posted on Mar 4, 2024
It turned out to be a Super Hotel, but the name was changed and the rooms were basically not renovated. The facilities and equipment are very old, the washbasin is dirty, there are hairs on the mirror and washbasin, it feels like they are not hygienic, the floor drain smells bad, the pungent smell makes me want to vomit when I wash my face, the air conditioner is hanging type, and it makes a lot of noise at night Voice. Not worth the price of over 300 at all. Apart from the spacious room, there are no other advantages.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and review! Thank you for your opinion. Our Yunting Hotel was a member of Super 8 before. Now it has just been transferred from Super 8 to become its own Yunting. During your stay, the hotel is being transferred and the hotel is being renovated layer by layer. You booked The rooms are decorated according to location, please understand. Because everyone’s experience needs are different, some people say the same room is good while others dislike it. This is normal. If you have any questions during your stay, you can contact the front desk and we will solve it for you immediately. Each of our rooms is cleaned to a strict one-for-one disinfection standard. The supervisor will strictly inspect each room before it is released for sale. Your opinion is very important to us. Detailed service has always been our focus for a long time. We are very happy that you can give us some advice in time, but at the same time, we also reject malicious negative reviews. Colleagues, why are you in such a hurry? We sincerely look forward to seeing you. Come again for inspection! wish you a happy life! welcome next time!