Hotels near BioPark of Rio, Rio De Janeiro

I stayed in a room with crumbling old mattresses. The sink and shower were clogged, pooling water. The hotel photos look better than it actually is.

Nice experience. It was a beautiful surprise to discover the place. The decoration is beautiful, the rooms very clean, excellent air conditioning. Also excellent kitchen service, excellent quality in general. I liked that they had a cowork space where you can work in peace too. There was very good attention and very good service from the staff, for example Alice and Fernanda, very nice and attentive to help. A totally recommended place.

Hotel with many passengers and therefore very noisy, all the noise entered the room. Late check-in. The room key/card would not get the room, three times I had to go to the front desk until the key worked. The terrace and the pool are very small. It's not an ugly hotel, but...

Let me tell you about my stay, I went to Rio de Janeiro Brazil for 6 weeks from Sept to Oct 2020 for medical tourism.  During my trip and when I was not in the hospital having surgery I stayed at Hotel Vilamar and I'm so thankful I did.  There are so many things I could list, but I'll just list a few.  After my first surgery and I checked in, I was greeted by the Hotel manager Cecilia.  She was very kind, caring and assisted me in so many ways. She sent me to a wonderful salon to get my hair fixed after 6 days in the hospital.  If my friend (from The UK and I from The US) and I did not show up for breakfast because my face was all black & blue, or issues walking (I had 2 surgeries while there) she or her staff would call our room to see if we needed food sent up to our room. (I do not know if that's standard but to my friend and I, we felt special.)  If we ever called down to the front desk, or stopped at the desk and asked for something, the staff at Hotel Vilamar was on it, and took care of our needs.  In the morning when we would go for breakfast, the girls there would always greet us by our names and ask how we were and always asked if we needed anything. The gentlemen behind the desk were always pleasant and referred us to some great places to see that we did not know about.  One day I had to go to the pharmacy that was right next to the hotel but all the staff only spoke Portugese, Cecilia went with me to the pharmacy and helped me get everything I needed.  One day, post facial surgery I could only eat soft food and my eyes were all swollen, one of the staff members walked across the street to a gelato store and helped me get something to gelato.  The housekeeping staff was always kind and worked around me while I was recovering.   The hotel was always clean and shiny and the staff very attentive to our needs, but they were kind and treated us like family.  There is so much I could add about Cecilia and her staff, but I just want to say;  ”They not only meet our needs but they exceeded in meeting our expectation of the treatment someone staying at a hotel should receive. I have a friend who will be going to Rio very soon, I have already told them about Hotel Vilamar and she will be reaching out to them soon and I plan on returning during 2021 for another 4 to 6 weeks and I would stay at no other hotel.  I truly give them 10 stars!

We were on family holidays, I reserved a four-bed room, with a couple bed and two single beds, which was perfectly suited to us. After a strong rain we returned from a restaurant, we went up to 11th floor and this was flooded! We managed to get to the room and in a short time the water also started to get in it! I called the reception, who knew the problem already, and they told me that I could change the room, we closed the bags and went to another floor. The lift had water, which scared my children. We were directed to a triple room, with a couple bed and a single, we sleeped the first night right there ... we tightened a little. On the other day, I called the hotel's reception, who told me to talk to the hotel's govern, who said the hotel was in works and they didn't expect that rain. I said that we wouldn't have to return to our four-room ... As I had already paid on the entrance, we decided to stay. I made some claims, only one was not answered. But we don't like the way we were answered, in general. Out of this episode: Check-in and check-out ok. WI-FI is not as fast as informed. Parking was not vacant, I had to pay out in another place. Cleaning ok. Breakfast recommended, free. I didn't use room service, but it has. Good location.

ótima localização !!! ótimo atendimento em geral !!! restaurante ótimo !!! uma boa opção para fugir do caos e apreciar um local/bairro tranquilo e com linda vista. calçadão na orla ótimo para caminhada/esportes e apreciar a vista.

I only have positive words for the stay at Novotel Leme. The staff is very helpful and friendly. The rooms are very nice, the service is great, breakfast is delicious, versatile and extensive, the rooftop bar Sky Leme is a very nice place with a magnificent view and a nice pool. I appreciated the cocktails. So many thanks to all the staff to make our stay a great experience every day! Special thanks to Vicente for his friendly attention.

Hotel with excellent location, very good service since reception, room service and cleaning service. The room with great cost benefit, but only the availability of parking vacancies (but the team was careful and arranged a vacancies for the car night). If you have another event in Niteroi, I will want to repeat that choice. The food was fat and tasty, room with noise-free windows and king bed. I recommend, surely

I arrived way too early for check in but reception was so welcoming, they offered me my welcome drink and accommodated my early check in request and got me a room a floor beneath the rooftop pool and bar! Which meant I was a flight of stairs away from the captivating views of Copacobana Beach and direct pool access. Made it up to my room right as the sun was peeking to rise and captured my first beautiful priceless moment in Rio de Janeiro! Everything about this hotel is premiere! The service is impeccable and any complaints or issues are dealt with right away. The concierge staff is always readily available for advise on things to do or places to eat depending on your tastes and acquiring bookings for activities for non Portuguese speakers like myself was effortless! Breakfasts are well attended to and their spread is admirably top notch! Rooftop bar staff are very efficient and courteous as well! Just top notch everything! This hotel is so worth the long review because of how everything is executed by them! They truly deserve their five star rating and there is no doubt in my mind that when I come back to Rio, I’ll definitely choose Miramar by Windsor Copacobana!

We were given the worst room in the hotel to start with. No window, small double bed… after we complained they moved us to a slightly better room but on the first floor with a window overlooking a car park... There were various issues throughout our stay, such as, the inconvenience of moving rooms, carrying our heavy luggage around. Also, we asked to add one extra day (a 5th day) to our booking. But on the 4th day the key card stopped working because it had not processed through their system that our stay had been extended so we could not get enter our room. So that was another trip downstairs to join the reception queue to try sort it… The breakfast was good, there was a selection of 4 natural fruit juices and the food never ran out and was always fresh. The swimming pool was small and they had a 1 hour slot booking system if you wanted to use it. The pool was crowded; there were people drinking beer in the pool and the water was a bit dirty and too warm. There weren’t enough sun loungers for everyone despite the booking system. They give you beach towels but make sure you know you will be charged if the towel is not returned to them. Checking out was a problem too. Our Uber was almost there to collect us and the hotel staff said they needed to check our room before we could leave, to see if we had consumed anything from the fridge in the room. I paid for the outstanding charges and I told them we hadn’t consumed anything and any issues please call, and I left. She gave me a look as I was leaving as if I was doing something wrong. Finally, I am still waiting for the reimbursement of the deposit I had to pay (500 reais) at check in - it’s now been 3 weeks. While we were there, I heard a couple at reception complaining about their car - the car park at the hotel was apparently full and the owner did not want his car to be parked elsewhere. Oh and lastly: I would say good evening to staff at the front door every time I walked past and NOT ONCE was I greeted in return.