Once you get past the lobby, everything goes downhill. The elevator is terribly slow for only having 4 floors, and that's where you start to notice the dirt, wear & tear, and things that are obviously ignored by the property. Our room wasn't any better. Shoe scuff marks all over the the room door & bathroom door. Chunks missing from doors & framework. Carpet was nasty, wore our flip flops in the room all week. Dried up mystery substances all over. Dried drip marks on the bed frame. Outlets didn't work. Fridge upon request, which seems strange seeing how we haven't had to request a fridge in a hotel since 2009. Especially when we paid to upgrade our room. Our "garden view" was the backside of other buildings, an alley, and a space that has obviously been neglected for some time. Zero water pressure. Couldn't turn the faucet on all the way cause it hit the mirror. The worst part though, the bed & pillows. The bed caused my husband nothing back pain, and the trash pillows had me waking up with headaches every morning. We ended up with 7 pillows in an attempt to have any neck support at all. No luck. The whole place just felt run down and just kind of sad. We definitely didn't get our money's worth. Not even close. This was a one and done for us, for sure.