Hotels near Hudson News in San Jose

Location is great near main roads/highways in/out of the area. Staff was super helpful in answering any questions, following through on requests, etc. (especially Linda, she is awesome). Has food locations on site (including Starbucks) and a small gift/supplies shop. Plenty of room, it's a good size venue. If anything, the decor and ambiance is a bit dated and needs updating. But the room was big, the mattress was comfy, and the view from upper floor was good. Good experience overall and would recommend for sure as an affordable option in the area. Note that it is a long way from Levi's Stadium, and you need to take either a car (don't recommend that because the parking/driving situation at the stadium is insane), Uber/Lyft (very expensive but it gets you semi-close, with some blocks to walk remaining), or light rail (very close by, super cheap, but very crowded).

The greeting you get on arrival and any questions you may think will obtain a response probably has already set the tone, but in going back to your room you will be happy. Let the place clear out of the strong cleaning fluid odor....at least you know it is clean. Try to get a spot in the back as it seems less noisy there. the home run here is the comp breakfast which is as good as any in this chain or any other. One lady tends to the place nicely, always clean, well stocked and way beyond what you are expecting. Even a chatty group who seemed to all be attending a quilting show. The rub here is the location and yet if you go just 6 blocks down Camino Real you will fine yourself in Sunnyvale.....very hip and stuffed with excellent dining and accommodations. You do not need to look for Sunnyvale, you can tell as soon as you cross from Santa Clara.

I stayed a total of 5 nights at this hotel, I've stayed before, but only a night or two at a time. This hotel has potential to be much better. I had some issues during my stay and almost left, but Paul (front desk) and Esperanza (cleaning attendant) definitely changed my mind about cutting my stay short. Paul was so amazing! No matter what issues I may have had, he was always friendly, accommodating, and never ever made me feel like a bother! Esperanza was such a delightful person. She came to clean my room and was so nice and helpful. I hadn't experienced service like this in a while. These two individuals truly are what customer service is and they are such an asset to this hotel. Unfortunately, there is no fridge in the rooms, the shower barely gets lukewarm, decor is old and outdated, the restaurant isn't open for lunch or dinner and tv's could use a tech upgrade i.e., smart tv.

Good health, but the front desk staff is generally, Breakfast is generally very selective, A little decent hotel in the United States will have to tip, breakfast is also, huh, huh... Good location

This has been our go to hotel for the San Jose area. Close to the airport with shuttle service. This time a bit of the hotel was under renovation so things were a bit different. Breakfast was in a separate conference room building but the selection was still good. Hotel staff was very friendly and helpful. Cons: (1) We didn't care for the shower heads - restrictor head creates thin and almost stinging experience. No adjustments are possible. (2) Housekeeping was requested every two days but we did not receive the service during our 4 nights there. I had to go to front desk for extra washcloths, some hand soap and I found a housekeeper down the hall to empty our full trash cans.

After a miserable day of travel and the last leg of our flight being canceled, Renee, at Four Points, sent a shuttle to pick us up at the airport and went far above and beyond to accommodate us, help extend our checkout time, and offer a very reasonable rate; the room was comfortable, clean, and the staff friendly and helpful. Our airport return was well beyond checkout time; they tagged and held our luggage so we could go have dinner, then retuned us to the airport in the evening so we didn’t have to spend hours in the terminal, exemplary service by kind and caring people.

A lot more than what meets the eye when you first pull in! Rooms were very spacious, breakfast was ok except they didn't have the waffle machine working that was sitting on there on the counter, which was kind of big bummer. They also have a full bar but it was closed for whatever reason and not stocked at all. The breakfast and bar were the main reasons we booked this hotel too. Oh and one last thing, someone at the front desk apparently ”accidentally” set off the FIRE ALARM in the entire hotel. At about 1:30AM the fire alarm sirens started blaring. I didn't smell smoke and didn't see or hear any panic when I went outside. I came out of our room and looked down the hallways and there was NO ONE to be found... Searched around (all while deafening sirens are blaring right outside our door) at 1AM and all of a sudden, after about 5 or so minutes of frantically trying to find a fire or anything, the sirens stopped. Extremely confused and also a bit irritated at 2am, we called the front desk after not hearing anything from anyone about if we were in danger or not. They answered finally and we told them that the fire alarm had been going off... The front desk person said ”Yes, we know, we took care of it.” Like it's a normal occurrence and we should've known I guess... So, confused again, we asked ”Sooo, was it just an accident?” And all they replied with was ”Yes.” Without so much as an apology. And that was that So, be prepared, if staying here, that might happen! Just forewarning. 🤷

Upon arrival, the shuttle was parked in the entrance driveway so we had to park in the alley and haul our luggage through the parking garage - no assistance from Marriott staff and no luggage carts were staged to make this task easier. I am an Ambassador elite member and should have been given complimentary water at checkin, but no water was offered. We were also not able to access the enhanced internet during the two days that we were at this property. The login screen said the information I entered did not match the hotel’s registration information. Marriott management was totally unresponsive in addressing the problem and Marriott IT (somewhere in Canada) was unable to help - my call was “dropped” after a few minutes. There were no USB connections for charging phones and the electric plugs provided by bedside table lamp was loose fitting and non-functional. I had to unplug the hotel phone to use the wall receptacle for charging my mobile phone. I did like the layout of the room but did not like the use of opaque glass on the doors that separated the toilet enclosure and shower enclosure from the bedroom area. These doors allow light to enter the room at night which may disturb anyone else in the room who is sleeping. The hotel “restaurant” is a seating area near the bar and the bartender was the waiter; the “kitchen” was behind a wall and not visible. We were unable to get coffee from the “restaurant” or bar in the evening - there was no way for bartender to make fresh coffee. Our experience at this Marriott property is not what we expect from Marriott and our stay here was a huge disappointment to say the least.

I booked a two night stay for a local conference here about four months ago. The rate was an advanced purchase, but I wasn't charged at the time of booking. A week ago, I was charged the full rate for the two days, which was 17 days before check-in. Four days AFTER, I canceled the booking due to a cancellation of the event I was attending. I was confused about the timing of the charge and called customer service to get an explanation that I could pass on to my manager with my reimbursement request. Unfortunately the call experience was just awful. The answers the rep gave me didn't make a lot of sense, but when I tried to question what she was saying, she kept interrupting and talking over me and when I said ”please let me finish”, she actually told me not to be rude! She reasoned I would have been charged the same amount upon cancellation anyway, so what did it matter. That wasn't what I was asking though. I explained that all I needed was to understand the timing and their documentation could be improved. An answer like ”I'm sorry your experience wasn't the best, thank you for your feedback, I'll make sure this gets to the appropriate team” would have been satisfactory, but that's not how the call went at all. I don't have an issue with the charge itself. I understand I booked a pre-paid nonrefundable rate. I never asked for a refund or to dispute the charge itself. I could have dealt with the lack of information on the confirmations. But it's absolutely inexcusable to offer poor customer service on top of that and to call your customers rude. Never ever staying here and will tell my friends who attend nearby events to avoid this place.

I came up for a high school reunion and since I stayed here before, I wanted to stay here again. The woman at the front desk was friendly and inviting, and since I'm a Marriott member, per my request, I was given a great room on a high floor, and away from the elevator. Spacious room, great AC/heater unit, and the kitchen was helpful since I was there for four days. The breakfast buffet was great! Something different each day. Didn't care much for the pastry selection, but it worked. Really good coffee!!! Every staff worker I encountered was friendly and a couple asked if I had everything I needed. I really like staying here when I'm up in San Jose. It is so close to the airport, yet you can't hear the planes! I took two early morning walks along the river trail, and there you could hear the planes! Definitely worth staying at!