Explore Guest Reviews of Hotels in San Juan

CasaBlanca Hotel
4.2/5105 Reviews
San Juan Antiguo
We loved our 1 night stay here. Our room was quite large and perfect for our family of 4. The location was central allowing us to easily walk around the area. The decor through out was fun, colorful and had some intresting details. There is lots of roof top seating and great views of the surrounding area. The staff here is great and our check in was a breeze. When we were a little lost trying to find our room a gentleman came to our rescue and escorted us to our room even helping us with our luggage! Unfortunately for me I woke up the next morning with an issue with my eye. I needed to get medical help immediately. The woman at the front desk was a huge help locating the right doctor for me to go to and spoke directly with the office to explain my situation. Sadly I did not get her name but she saved the day!
Palacio Provincial - Adults Only
4.4/5102 Reviews
San Juan Antiguo
Everything my wife and I wanted to see and do in Old San Juan was within easy walking distance so this hotel is really in an ideal location. We liked the look and feel of the property especially the grand staircase and covered veranda area in front of the rooms. The open air nature of the property really highlights the warm temperatures and encourages you to sit outside and enjoy the environment. We found our room to be comfortable and clean. The bathroom was modern and the shower was large with good water pressure. The room could use more light and the bathroom lighting is equally dim. All the employees were encountered were very helpful and friendly. Make sure to ask for restaurant/bar recommendations. The front desk also arranged for a taxi to take us back to the airport. During our two night stay, our bathroom towels consisted only of large bath sized towels and while we asked about smaller hand towels, none ever appeared. Also the shower door leaked a large amount of water on the bathroom floor - - more annoying than a problem. The message light on our phone blinked from the moment we arrived and despite our efforts to retrieve/delete voicemails, the light continued to flash. I asked the very friendly gentleman at the front desk but he was not sure what to do and when we checked out, the message light was still flashing. These items were too minor to impact our stay and my wife and I would completely recommend this hotel. One word of advice - we enjoyed a couple of beers at the hotel restaurant/bar and were a bit shocked that each bottle of beer was $10 but at least it was cold !! We did not return to the bar/restaurant as there are a great number of nearby places to drink and dine.
Decanter Hotel
4.5/5100 Reviews
San Juan Antiguo
Loved our stay and definitely have to come back with just the husband to enjoy the rooftop bar and free bottle of wine. Place is beautiful but remember it's an old building so walls have some cracks and are a bit thin but the room and facility were beautiful and clean.
Fortaleza Suites Old San Juan
4.3/5103 Reviews
San Juan Antiguo
We stayed at the Fortaleza for two nights during our family holiday. There were 3 bedrooms with plenty of space for all six of us to have some privacy. The kitchen was huge and we prepared 2 delicious family dinners there. There are balconies overlooking the old San Juan streets. There are many sites, shops, restaurants within walking distance so the location in Old San Juan is perfect for those that want to stay close to the accommodation. We arrived early in the morning and we were able to store our luggage for the day while we walked around town. The downside is the parking is not onsite, but it is in a garage within walking distance.
Villa Herencia Hotel
4.4/598 Reviews
San Juan Antiguo
Very stylish hotel, the most cost-effective hotel in the entire stay. The location is very good, on the left is the second oldest church in the Americas, on the right is the Governor's residence in Puerto Rico, 1 minute walk from the sea and 5 minutes walk from Morro Castle. Very recommended!
SJ Suites Hotel
3.8/582 Reviews
San Juan Antiguo
There were some positive things about this place but they're way outweighed by the negatives. First, the positives: - The guy at the front desk when we checked in, younger, slim, tall, black hair - that guy was SUPER friendly, enthusiastic, welcoming. - The location is VERY central. - The room we got was of a decent size - There was no mildew in the shower - The bathroom appeared to have been redone sometime in the past decade or so and looked pretty nice The negatives: - Our room was on the 4th floor. The elevator has apparently not worked in a very long time and they have no forecast for repair. - On the first night, we had no hot water. - From then forward, we had no water at all. Could not flush the toilet and had to buy bottled water to brush our teeth - There was almost never anyone at the front desk in the evenings, there was no one to complain to about these things - The room had no windows - There was a nightly party in the room directly across from ours, and the room doors and walls amplified the sound like the soundhole in a guitar - The room besides the bathroom didn't look like it had been updated since the 70s or 80s. The drop ceiling had water stains on the acoustic tiles which didn't all fit their squares any more and the overall effect was not as quaint as you'd hope. After our second night, we checked out. We gave 24 hours' notice we were going to do this, and the guy said that was ok, that the rest of our stay would be refunded. Which was PARTLY true. When we checked out, the guy at the desk asked why I was checking out early, I told him our stay was less than ideal, and listed all the reasons above. His response to each thing was ”Management is aware of the problem” or ”That's not our fault” and ”We didn't know you had a problem with that.” And that last comment would have been a sensible response if there'd been anyone to let know we had a problem. The guy at the desk changed the room rate - our rate on the agreement being ~100/night, the rate he started to charge us was $160. When I pointed this out and offered to dispute the whole charge with Visa he ”reduced” it to $140/night and said the difference was because our rate was for the ten night stay. He then calculated the rate for three nights and I had to explain to him that arriving on Saturday and leaving on Monday was only two nights, and again I'd just dispute the whole thing with Visa's fraud department, and he backed it off to two nights. The end result, instead of $940 for 9 nights on our original contract, I was charged just south of 300 for two nights. Lesson learned. To be clear: I was as polite as I could be and said over and over that I didn't think any of this was his fault, and I think his price and day count miscalculation was because he was flustered. He was polite and understanding throughout, but just not processing everything clearly. I wish this had been the guy who was there when we checked in, he was really together and I think it would have g

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Local Travel Info

Number of Hotels879
Number of Reviews7,711
Lowest Price$46
Highest Price$1,597
Average Price (Weekdays)$295
Average Price (Weekends)$335

San Juan San Juan Antiguo Hotel Guide

New and popular hotels in San Juan recommended by Trip.com. Book hotels in San Juan via the Trip.com website or app, it's easy and hassle-free. San Juan is a city with tons of tourist attractions. You'll never want to leave! While traveling to Puerto Rico, San Juan is one of the most popular destinations.

Fernando Luis Ribas Dominicci Airport is the primary airport in San Juan. If you don't want to take a flight, coming to San Juan by train is a good choice as well.

You don't have to worry about accommodations when traveling to San Juan. Here, there are more than 116 hotels for you to choose from. The local average price is 119 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 2 five-star hotels in San Juan at an average price of 251 USD per night. There are 21 four-star hotels in San Juan at an average price of 154 USD per night. There are 29 three-star hotels in San Juan at an average price of 122 USD per night. There are 23 two-star hotels in San Juan at an average price of 81 USD per night. San Juan has many well-known chain hotels which are suitable for both business trips and vacations. If the comfort level of your trip is important, there are many choices in San Juan, such as hotels under the Howard Johnson brand. Those who favor Howard Johnson can choose a hotel under its name. San Juan Marriott Resort and Stellaris Casino is one of the most popular hotels in San Juan. La Concha Renaissance San Juan Resort is also one of the most frequently chosen hotels.

There are quite a few famous attractions in downtown San Juan, such as Carmelita Tours. You can choose attractions in San Juan that are perfect for a weekend getaway, such as Caribbean Cinemas: Montehiedra, Create Adventure, Bahia Urbana Amphitheater. The most popular attractions for tourists in San Juan are La Fortaleza - Palacio de Santa Catalina, SoFo, Old San Juan. Commercial areas like Macy's(Plaza Las Americas) are ideal places to buy souvenirs.

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