Hotels in Greenpoint, New York

My stay at The Box House Hotel was INCREDIBLE! There were a couple of pain points, which I’ll get into below, but my overall experience here was simply incredible. Karesha and night Audit Angelina!!!! Give those two ladies a raise! Immediately! They are extreme assets to this property! Protect them at all cost. They both made my stay so incredibly warm and welcoming with their smiles and attention to detail. They were so helpful and really took initiative to ensure I was taken care of. I owe 90% of this rave review to those two ladies. Oh and the tall African American doorman! He set the tone for my entire stay. First experience with the hotel was this gentleman! Location: Bordering Queens, easily accessible to train stations and Manhattan. But also far enough away that I didn’t hear sirens during my entire 2 week stay. So quiet and peaceful. Amenities: The gym sufficed. No rooftop access, AT ALL :( Complimentary pastries, juice, coffee and tea for breakfast was appreciated. Pain-points: The wifi, when connected is great. However, every time I left my room or the hotel upon return I had to re-log onto the wifi over and over. This got annoying if I was taking a break from work, I would have to log onto the wifi if my laptop went to sleep. There are flies everywhere! Day one I swatted 8 flies in my room. It was annoying. Neighborhood: so safe! I could walk around any and everywhere and I felt so safe. Often times I would get back to the property after hours and would walk to the deli on the corner and felt so safe doing so at night. Overall, great property, great staff, great service!

I really like the location, the view from the room is great, looking directly at the Williamsburg Bridge. In the Internet celebrity hotel, the swimming pool is small but there are many people. Although most of them are handsome men and beautiful women, there are still too many people, so I just looked at it from the balcony. . . Overall satisfaction!

With a stay at Henry Norman Hotel in Brooklyn, you'll be within a 10-minute drive of Grand Central Terminal and Empire State Building. This boutique hotel is 3.9 mi (6.3 km) from Bryant Park and 4 mi (6.4 km) from 5th Avenue.Be sure to enjoy recreational amenities including a sauna and a fitness center. This Art Deco hotel also features complimentary wireless internet access and concierge services.Grab a bite from the snack bar/deli serving guests of Henry Norman Hotel. Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 50 individually decorated guestrooms, featuring refrigerators and iPod docking stations. Your memory foam bed comes with premium bedding. 42-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (surcharge).

Our stay at the Franklin guesthouse was lovely!!! The room was very well equipped with towels, shampoo and everything else, was lovely and clean and very homely vibes. Had a small kitchen attached with everything you would want. The gym was great, but most importantly the staff were lovely. Big shout out to Dwight who was so lovely and charming. The whole team including Daisy, Watalie and Jinae were also absolutely lovely and welcoming. They allowed us to take a shower in the spa before heading off to the airport despite already checking out. Above board on everything else like fast wifi, very clean and nice enough location. Cute cafes nearby for breakfast. Highly recommend for a stay in Brooklyn!

My room had a nice view. I originally booked it for four nights, but I couldn't check in due to something unexpected. I applied for a refund and the hotel agreed. But one thing that made me very angry at the time was that the staff didn't lock the door for me after house keeping was completed. I went out at noon and came back at three o'clock in the morning. There was no theft or anything like that. The ice machine was right at the door of my room. There are so many people coming and going that it makes me scared just thinking about it!

Room was clean but water machine and went working and the blinds on windows were broken as the handle to close them was missing. Also the amenities changed and they’re not as good as previously no razor or toothbrush in room unlike the Conrad in London

Despite having prepaid for my stay the hotel billed me each day! Advised their representative at the front desk who advised that it was their error and it would be corrected. A week later and no correction!!

Room wasn’t always cleaned, sometimes everything was just brushed under here and there to hide it away. Had to call to request the room to be cleaned every other day. Extremely slow lift and at peak times you would have to wait at least 10-20 mins. Staff was good, location great.

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

Hotel was a short walk from Times Square etc but still plenty of amenities nearby. Slight issue on check in but this was resolved promptly. Fabulous art deco style hotel and subway right outside. Penn Station and Madison Square Garden are a stones throw away. Room was smallish, like most but clean and maid service was great. Only had breakfast in the diner on the last day but food was excellent and so quick.