Beach Hotels in Sandfields East

Arrived and checked in but room was +30 degrees and radiator on full. The valve on the rad was set to cold so clearly broken. I reported to reception and went out for dinner having been told someone would have a look. I got back around 9pm, rad still on and room belting hot. Asked again at reception for help. Someone came up and tried to turn the rad off - she agreed it was broken and that the room was very hot. The solution was: well the heating goes off soon so it will go off along with everyone else - I asked for a fan and was given one. Room was belting hot all night. Did not sleep at all. Asked at reception the next morning and was told. This is the way it is. We don’t want customers changing the valve so all the rads are on full all the time and people aren’t allowed to change them. This is ridiculous, either a blatant lie or the stupidest policy any hotel has ever had. Regardless I asked for it to be turned off because I had no sleep and couldn’t do another night. Was told maintenance would see to it while I was at work. I came back at 5pm. Rad was still on blasting, room unbearable- no choice but to go out and wait until the building heat went off again. No sleep for 2 nights. 7 hour drive there and 7 hour drive home for this. Unbelievable- things go wrong, I have no issue, but no fix offered and felt lied to by the receptionist on the second morning - I can’t believe the policy is for all the rads to be on like this all the time, especially given the girl who came up the night before tried to turn it down and told me she agreed it was broken. Avoid this place is my advice. I certainly won’t be going back.