We had a last minute booking for a weekend in Santa Cruz to visit the Boardwalk. We were looking for a family friendly hotel. The location is great, it is walking distance from the Boardwalk. The pictures of the outside of the hotel are definitely enhanced, in person the hotel looks dull and their sign is faded. We were on the second floor, upon entering the room it looks nice. I turned on the ac and it was struggling but eventually got temperature where we wanted. Two of the shutters were broken and forced to remain closed which kept the room darker than we like. The bathroom is terrible and the light in there is much too soft, it’s too dark. It wasn’t the bath, walls or floor alone. The entire bathroom needs to be redone. The carpet is also very dirty. It’s a dark blue, I believe with a pattern. There is a musty smell in the room. Again, you are paying for location but the bathroom and carpet made the room feel cheap. Walls are pretty thin, you can hear walking and we had people staying near our room that were slamming their door over and over. I’d stay there again for a quick trip if I was going for The Boardwalk.
