Family-friendly Hotels in Santa Susanna

When we 1st arrived the drop off point was great just outside of the hotel it is approx an hour and 10 minutes on the coach. My room had two single beds pushed together so you could get down the sides to get in. The bed had plastic cover under the sheet it drove me nuts as it needed straightening out everytime you turned over. TV up above wardrobe on a bracket very small and only had 1 English channel BBC news, watched it whilst getting ready for dinner. I had a balcony, it faced the balconies opposite but I did get sunshine in the afternoon early evening which was lovely. You could not use the pool area before 10 a.m and as this is the hotels only outside space it was frustrating. The building has 4 or 5 floors so a lot of guests, so to find there is only room for 25 sun beds 12 chairs and 3 small tables in the pool area was never going to please most of their guests, Very little space between them and edge of pool . I had my own pool towel although they show photo of towels by the pool. The activity area is a hall with seating, meant to be used for activities but basically used as a walk through from reception to the bar. The bar had a window opening onto the pool area this was the All inclusive ”Snack bar,” i was offered sandwiches in a cardboard box I asked if we had pizza they said yes 8 euro so not much of a snack bar. The ”Cafe” was a coffee machine on a table in the hall. Someone mentioned the beach is opposite the hotel giving the impression you can see it, it is only a few minutes away but to get to the beach you need to cross the road under the train subway and then go down between the buildings to arrive at a lovely sandy beach, hiring 2 chairs and an umbrella is 21 euros. Food was very much the same every day with additional bit of chicken or fish added but there is something for everyone as there are loads of restaurants near by. Restaurant open anything from 5 to 15 minutes late every day, so recommend go down a few minutes late so you are not queued on the stairway going down to the restaurant and across the hall each meal time. As i was leaving the hotel very early I asked for a wake up call at 5 a.m they set the call for 4 a.m, not impressed. As I was inclusive they were going to leave me a breakfast bag but that didn't happen either. Staff were nice and polite.