Luhuitou Sanya Resort

The hotel's location in Xiaodonghai is great. While it's an older property, the facilities are well-maintained, and the rooms exceeded my expectations. It offers good value for money. During holidays, getting to the city center can be slow due to traffic from Luhuitou. I hope the hotel improves its pool management; it's currently subpar. People were in the pool without swim caps and even wearing shoes, which makes you wonder about the water quality. On the plus side, access to the beach is very convenient and close, perfect for families with children. However, Xiaodonghai has many underwater rocks, making it a bit uncomfortable to swim from the shore. The concierge service was excellent – very friendly and proactive in helping with luggage. Also, the breakfast was delicious with good quality offerings, including fresh juice. Overall, it was a good value stay, and I hope the hotel addresses the areas for improvement.

This was the worst hotel experience ever. We booked two pool-view rooms for two nights during the May Day holiday, costing nearly 6000 yuan in total. Apart from the public areas, everything else was incredibly disappointing. The rooms had old, worn-out facilities and a musty smell. The sliding doors were difficult to open and close, requiring a lot of force. Pest control in the public areas wasn't as thorough as other hotels. The toilet needed to be held down for a long time to flush properly, and every corner was dirty and old. The most outrageous thing happened on the second day when we returned to our room and found that the cleaning staff had left a rag inside, the door wasn't closed, and the cleaning wasn't even finished. I thought the room had been ransacked. When I asked the front desk, they said the cleaner had gone upstairs to help clean another room, and there was no cleaning cart outside. If my belongings had been stolen during that time, who would be responsible? Their solution was to offer a plate of fruit (previously, when I encountered a similar issue with a broken door at an InterContinental hotel, they offered dinner and an upgraded suite with excellent service). They just said there were cameras at the door and no one would steal anything, refusing any other compensation. Their problem-solving and service attitude were truly terrible. It seems they only care about one-time business and don't consider guests' feelings at all. I will never stay at this hotel again. For a good and comfortable experience, everyone should try to choose newer hotels with good service! **Facilities:** Dilapidated, broken, and outdated equipment. **Environment:** The public areas are decent and close to the beach, but the rooms are in terrible condition. **Service:** Apart from the person who helped with luggage at the entrance, the rest of the staff had a poor service attitude.

Although it was only a partial sea view, the front desk attendant gave me a room with a great view, directly overlooking the pool downstairs. The hotel has a strong resort vibe with a direct path to the beach. I would definitely come back again if I have the chance. 60-minute Chinese massage: Very comfortable. If your booking includes a massage, you absolutely have to try it!

Facilities: The hardware is excellent, a very standard luxury hotel. Cleanliness: The hygiene is good, and the bedding is very comfortable. Environment: The location is fantastic, in the city center near Xiaodonghai with mature surrounding amenities. Service: The service was decent. P.S.: The gym closes at 6 PM.

1. The hygiene was terrible. The sink in the bathroom was covered in toothpaste stains from previous guests. 2. The service was also awful. The fruit provided in the room was rotten! I didn't notice and picked it up, getting sticky goo all over my hand. 3. I don't know what the hotel's standards are for its staff. Some staff members take off their shoes before entering the room, but two male staff members walked directly onto the room's carpet with their shoes on. Dreamland Photo Shoot: The photographer for this activity should seriously go home. Don't expect any good photos from them.

I'm quite satisfied with my stay. I booked my flight and hotel on the day of the Qingming Festival. I'd actually been looking at hotels for days, and on the booking day, this was the most suitable option when searching for queen-size sea view rooms under a thousand yuan. Xiaodonghai is very private overall; I later visited Dadonghai and found it too flashy. The hotel's public areas aren't large, but for a young person traveling alone, it was perfectly sufficient and convenient. The pool offers views of the mountains, sea, coconut trees, and green lawns. I was pretty much the only one swimming, which was a really awesome experience! You can even glimpse the sea from the bathtub in the room, and the showerhead had excellent water pressure, which I really liked. I hope to come back to Sanya during the peak season on a sunny day next time.

The villa is beautiful and the pool water is very clean. The hotel is right next to the beach, so you can walk over and dip your toes in the water. The rooms are large and plentiful, and I got a bit disoriented when I first checked in. Unlike other standalone villa hotels I've stayed at, this one doesn't have a butler service; you need to call the front desk for any requests. It also felt like the hotel was understaffed. We checked in during peak hours, and the front desk staff looked very tired and overwhelmed. They didn't even guide guests queuing up in an orderly fashion. The experience in this regard was quite poor compared to the Hilton we stayed at two days ago. If you're staying in a villa, you'll need to bring your own mosquito repellent. Because the rooms are so large and there's a lot of greenery, even electric mosquito coils were largely ineffective. I didn't see any mosquito traps or similar facilities outside either. We were almost carried away by Sanya's mosquitoes!