Kevin
February 2, 2023
Got asked to pay the hotel fully at arrival and I forgot I already paid in *******. They couldn’t do the refund on site so asked a remote colleague to deal with it, I still don’t knownifninwasbtefunded successfully or not, the receptionist couldn’t confirm when I left on day 2.
My bedroom was not serviced well: new towels dropped not folded on top of the toilets which isn’t the cleanest place to out serviettes. My bed wasn’t made (o did not take part in the scheme to cancel the room being cleaned in exchange of a drink so I expected to have the room serviced fully)
A few bits and bobs like the soap in the shower which was not fixed to the wall (must have broke and didn’t get fixed)
But bed is comfortable, breakfast is delicious, I love the size of the table for working in the bedroom, staff is polite, plenty of car park spaces (yet they must fix the potholes). Located close to a few places to eat and a big commercial center, so very good for business stay.