Guest User
June 20, 2025
Maybe I didn't see the cleaning fee of 47 and the exaggerated deposit of 200, which is higher than the room itself. It's super unreasonable. If you add these amounts, you can stay in a five-star hotel. They said it would be refunded, but in fact, the city tax or security deposit of a five-star hotel is not so high. And the house itself is not worth the price. It's difficult to check in. You have to fill in a lot of information. And their own app also includes a 15 fee if you have a pet, and you have to upload information. It's okay, and you have to take photos. When I got there in the afternoon, my signal was very poor and there was no network at all. The response was also very untimely. I asked the customer service to report it, but later they said that it was not open during business hours. Don't they usually help to check in? I felt very bad, and I was traveling alone. California is very chaotic now. Living there alone is also relatively remote. There is a park nearby, which is actually quite dangerous. At the moment, I just thought that I shouldn't be greedy.
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