Top 5-Star Hotels in Serrekunda

I stayed here for 2 nights on business recently. Admittedly this is my first visit to The Gambia but if you are used to European hotels then this place will come as a shock. The grounds were well tended but everything else appeared to have had little maintenance for at least a decade and looked tired, rusty, shabby and in need of a lick of paint. Perhaps this is why there are very few guests. The room and sheets were clean and the aircon worked. However hot water took 5 mins to arrive in a very dated bathroom and the internet is basically unusable. Breakfast is included but very basic. Drinks OK but very expensive. There is a 5m ***** of sand outside the hotel but no beach as such, it has been replaced by a wall of boulders presumably to stop erosion. Thankfully I was not paying the bill myself but there must be better alternatives than this!

With a stay at Coco Ocean Resort & Spa in Serrekunda, you'll be in the business district, a 4-minute walk from Bijilo Beach and a 2-minute drive from Bijilo Forest Park. This luxury resort is 1.7 mi (2.7 km) from Sir Dawda Kairaba Jawara International Conference Center and 1.8 mi (2.9 km) from Tropic Shopping Centre.Relax at the full-service spa, where you can enjoy massages and facials. This resort also features complimentary wireless internet access and concierge services.Grab a bite to eat at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary English breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Serrekunda? This resort has 5920 square feet (550 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.Treat yourself to a stay in one of the 89 individually decorated guestrooms, featuring fireplaces and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

It was better than I imagined. I felt a welcome atmosphere from many staff. In front of the sea, there was Security near the beach chair so I was able to spend a relaxing time with peace of mind. It was a pity that the shower in the room was only cold water. The washbasin had hot water ...

The Gambia is a great vacation destination. Lots of places of interest and the people are the nicest I’ve met in the world. The Kombo beach resort is a great place to stay , its location is right on a beautiful beach.It’s just undergone a refurbishment. When we arrived it was my wife’s birthday and they made a cake for her and sang her happy birthday . The room maid made our room up everyday with a decoration on the bed. Special mention to the manager Victor C Soares who went out of his way to make sure we had a great stay , thank you. We will be back.

Overall I rate this hotel as 4 stars. Having said that we did have a few issues. Someone previous referred to this hotel as Fawlty Towers. For the first few days of our 18 nights stay I could see where he was coming from. Problems first. On arrival at the airport we expected to be greeted by the taxi arranged through the hotel. It was not there. After many phone calls our ride arrived. If we went again I would not bother with 30 euro taxi ride and would take a local taxi at about £20 at silly o'clock. When we arrived at the hotel a man spoke to us and claimed he was the taxi driver due to pick us up, he was on time but we told him to go away. Complete nonsense. We didn't tell anyone to go away. Even as a first timer I could tell the Gambians apart. He was definitely not there. I refused his card. No way would I use him. Our first room was large and comfortable but the safe didn't work. The next morning someone came to show me how it operated and agreed it was broken. We were immediately moved to a new room. The new room was large and comfortable but the toilet wouldn't flush overnight. Not normally too much of a problem but my husband was very ill with v&d due to fish allergy. Being ill and the toilet not flushing all night was very bad. They said they would fix it. We went away on an overnight trip and when we returned I was ill - nothing to do with the hotel. The toilet didn't work. My husband ran up and down the stairs a few times. The night man would flick a switch in a cupboard somewhere and the sewage pump would work again for an hour or so. We moved rooms again the next day as we refused to be fobbed off and they said no other rooms had that issue. We had toilet flushing issues again but this time the issue was fixed quickly. WiFi in the third room didn't work unless I stood outside our door. Plus points: The staff were lovely and helpful. Malick, our room attendant, was very kind and caring. He arranged for a fridge that actually got cold as the one in the 3rd room got cool only. The bed was very large and comfortable. High quality sheets and towels were a bonus. His and her sinks were good. Shower was good. Sprayed in various directions with easy to use controls. TV in room showed British football - big plus. Air con worked well. WiFi worked well in parts of the hotel. They had frequent conferences and seemed to move routers to suit the business people. Once we learned where we could get the best signal we could easily Skype call back to the UK. Sunbeds were very comfortable and plentiful. Actually we usually got a good WiFi signal by the pool. Pool looked clean and was used frequently by Europeans (albeit cold). Breakfast was good. Supposed to start at 7.30am but this only worked if we stood there and told them what we wanted. They make lovely porridge. Egg station was good for make to order eggs, hot buffet with sausages, beans etc. toaster, fruit juice, coffee, cereals, f

Located in Serrekunda, Palma Rima Hotel is within a 5-minute drive of Tropic Shopping Centre and Bijilo Forest Park. This beach hotel is 1 mi (1.6 km) from Kololi Beach and 1 mi (1.6 km) from Senegambia Beach.Take advantage of recreational opportunities offered, including a nightclub, an outdoor pool, and a fitness center. This hotel also features complimentary wireless internet access, a hair salon, and tour/ticket assistance.Enjoy a satisfying meal at Rim Restaurant serving guests of Palma Rima Hotel. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 152 guestrooms. Bathrooms with showers are provided. Housekeeping is provided daily, and both refrigerators and cribs/infant beds (complimentary) are available on request.

Loved this place,wanted to lay in the sun for a week and do nothing.... perfect!.. Swim-up room was superb for me, I had Emailed them and asked for a sunny side swim-up room which I was given 👍. Breakfast was really good with a LOT of choices. The housekeepers,pool-cleaners,bar staff, waitress's and receptionist's couldn't have been more friendly and the place was spotless 👏 I ate out every night, ridiculously cheap! Had the same cab driver all week,he was great!.. really nice guy,the hotel hooked me up with him. Didn't feel like it was very busy, always lots of room by the lovely pool . Beach was great, people ask if you want to buy juice but I never felt they were in your face or hassling me. I would highly recommend tipping a couple of quid here and there for outstanding service. They have a sport's bar that can get ANY sporting game on anywhere,heaven for me.. ...Also,your in room TV remote has a Netflix and Amazon Prime button on it so you can sign into your own account and watch. Finally, I never go to the same place twice, I've booked and paid for 11 nts in February already!

Air conditioning a paid option?!? And this is not disclosed until after check in? And wifi never worked so without phone in room, no communication with front desk. Oh, and no soap at all, much less any other bathroom product. Taken to very warm villa and dropped off without any explanation of anything. AC would not come on. Had to access a remote, unsecured wifi network to WhatsApp front desk because hotel’s wifi for this villa never worked for either of us. Once connected to front desk, was informed that AC was a paid upgrade!! Never heard of such a thing and certainly a BAD BUSINESS PRACTICE!! Agreed to pay extra, so maintenance man sent who actually removed and rewired the electrical box, while I held my phone light to help him because the lights also went out. AC finally on. Did I mention NO SOAP ANYWHERE? We’ve travelled extensively and this is one of THE WORST lodging experiences ever!! NOT RECOMMENDED because AC as an option without informing a guest is absurd!! Did I mention no soap anywhere?

With a stay at RoofTop in Serrekunda, you'll be within a 5-minute drive of Bijilo Forest Park and Tropic Shopping Centre. This hotel is 1 mi (1.7 km) from Sir Dawda Kairaba Jawara International Conference Center and 1.2 mi (1.9 km) from Senegambia Beach.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 12 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.

Stayed at the Senegambia Hotel early March 2020 for two weeks (booked through Tui). Arrived at the hotel late in the evening (after a horrible flight in a Tui sardine can!), and was quickly and efficiently showed to our room which was a Superior double room. There was nothing 'superior' about it (although having seen some of the standard rooms, I suppose it was). It was tatty and felt dirty, the fridge was rusting and the front door didn't even close properly. This room was situated opposite the 'quiet pool' (room 105) and had a small terrace. We immediately went back to reception who then showed us a different room on the first floor of a more modern block which was so much better! Please note: The Tui brochure described the rooms as all having either a terrace or balcony. As we were on the first floor we had a balcony - but this is not a private balcony but a communal corridor! Other guests are constantly walking by, therefore there is no privacy meaning the curtains need to be closed all the time, so not able to enjoy the beautiful view. Also we had chain smokers next door which meant that we could not sit outside as there was not a totally separating wall. We would not have booked this hotel had we known this. Breakfast was minimal, enough to keep you happy I suppose, but was very little choice, especially for vegetarians. Fruit consisted of melons or papaya (sometimes bananas). Fruit juices (x2), cereals, egg station, minimal cooked selection (mostly meat products), and cold section (mainly meat products). The hotel itself was tired looking and run down (partly due to being closed through the Covid period), but survives on it's location. The grounds were superb, full of wildlife (birds, monkeys, reptiles) and were kept in good condition. There was vulture feeding every day and you could arrange a bird guide tour of the grounds in the evening (for a fee). The beach was clean and stretched for miles in each direction, but swimming was often 'red flagged' because of the conditions. I had cause to use the Mens toilets in the Reception area (I always think these should be the best in a hotel as they are 'front of house' and set a good impression). They were horrible! Dirty, rusting doors and on one occasion were so disgusting I couldn't go in there! So, would I recommend this hotel? For the location - definitely. Otherwise, not so sure. On the whole, a good holiday, but probably would not visit Gambia again as their environmental issues need to be addressed, such as their tendency to dump all their rubbish and plastic in the countryside, or take it to a massive landsite and just openly burn it (giving off huge plumes of toxic waste - and this within a couple of miles of the hotel!).