Best Hotels in Serua

Check in after long day business meeting and can't wait to take break just for taking shower and get a cup of nice coffee...and finally I arrived at Fame Hotel Gading Serpong. I love the hotel especially the color & music, on the check in process it was went well and there's a young lady stand up beside the FO staff listening and observing all the process. The following day I met her again at the Lobby and she approach me just to say hallo, asked about my experience and feedback gently and at the same time she over me a cup of coffee even though she knew I have done my breakfast. I know she's very knew work with Fame Hotel Gading Serpong however she's ( Iren ) is very important asset for the company. I am wring this feedback not because she over me a cup of coffee. She's really showcased her roles as hotelier. Nice to meet you Iren and I will comeback and thank you for your warmest hospitality.

With a stay at this apartment in South Tangerang, you'll be within a 15-minute drive of Summarecon Mall Serpong and Aeon Mall BSD City. This apartment is 12.6 mi (20.3 km) from Blok M Square and 15.4 mi (24.8 km) from Central Park Mall.Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.Make yourself comfortable in your apartment. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Conveniences include a desk, and housekeeping is provided daily.

selalu happy staycation di sini. hotelnya tenang

Convenient location for attending the event at ICE. Staffs are very friendly and helpful. Room space is good and comfortable. The service and food at the top floor restaurant needs to improve. It's taken too long time to get the food and it's cool already.

yes,it's not bad for just a few hours stopover

If you look at the photos i uploaded, it feel like we are not in Ritz Carlton, a brand that sharply promise its excellent services. I dont know what happen to them, but check in only 2 desk, and another spot of check in at very crowd q as well. Guest just waiting like in a bus terminal and while seeing check in process took 30 minutes avg per one guest. Staff promise to take care my room key, but very surprise she only made a statement and never appear to follow up on her promise to me. They just horrible not at the right time, new year holiday season. I just get into my room at 4PM and still without room key, so i am waiting there without any room light.

The front page is quite wide, we come in welcome with ondel-ondel taste of Indonesian coloring the northwest pattern. Service is friendly and accommodating, clean and comfortable. It's a hotel that's a time doele but good enough to rest, to the business center, entertainment, and the culinary quite close, which movie hobby on the left there is XXI, starbuck on the right.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

With a stay at Ibis Styles Serpong Bsd City in Pagedangan (Bumi Serpong Damai), you'll be within a 15-minute drive of Aeon Mall BSD City and Summarecon Mall Serpong. This hotel is 14.1 mi (22.7 km) from Blok M Square and 16.8 mi (27 km) from Gelora Bung Karno Stadium.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services.At Ibis Styles Serpong Bsd City, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.Make yourself at home in one of the air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

Location is good. Room is not really clean. Over all so nice to be here. Recommended.