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5 star

Eurostars Torre Sevilla
4.5/5122 Reviews

Eurostars Torre Sevilla

Triana Seville|0.77km from Callejon de la Inquisicion

Latest booking 20 hrs ago

We arrived during a rain storm and could not access the parking space in front of the hotel as there were two busses and a police van occupying the space. We later learned that the busses belonged to an Italian soccer team that was staying at the hotel and that was given priority over all other, less important, guests. Since we could not stop in front of the hotel and had no idea where to go, we were forced to drive around the block in heavy rain and traffic. We eventually found our way to the enormous underground parking garage, which serves as the parking garage for a mall, offices, conference center and the hotel. The garage was poorly marked and we could not find the the right elevator/exit for the hotel. After exiting at the wrong place and getting soaked from the rain, we eventually found the entrance to the hotel, which was on the opposite side. A porter was sent to accompany us back to the parking garage to show us the way. The porter told us that this is an everyday occurrence when guests get lost in the parking garage or take the wrong elevators due to poor signage. When we expressed our grievances to the reception staff, they argued and told us that there were signs. Later that night, we called the reception desk asking for two wine glasses and a cork screw since there were none in the room. The receptionist informed us that it will be an extra charge to bring wine glasses and a cork screw to our room, but that we could get them from the restaurant on the 35th floor if we went to pick them up. My husband asked whether he had to bring the bottle to the restaurant to open and the receptionist said that was not necessary. When my husband went up to the restaurant and asked for the cork screw, they told him they could not give it to him as it was very expensive and they needed it. As a result, my husband had to return to the room and bring the wine bottle to the restaurant. Prior to our arrival, my husband sent an email to the hotel requesting certain information, but did not receive a response. When we asked the reception staff why there was no response to our email, they told us that we sent it to an email box that does not go to them. The next day it became clear to us that they had full access to the mail box since they asked us if we were still interested in the booking we requested in our email. In addition to the poor service, the room decor and furniture looked cheap and the shower and WC were very small. Although we booked the hotel for two nights, we decided to leave the next day. Upon departure, we called for help with our luggage, but there was no answer so we did not get any help. This is the worst five star hotel experience we ever had and the first and last time we will ever stay at a Eurostar hotel.

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Breakfast

Hotel Kivir
4.6/5110 Reviews

Hotel Kivir

Casco Antiguo Seville|0.31km from Callejon de la Inquisicion
This was our first time in Seville and to Hotel Kivir. We had read so many amazing reviews, I think our expectations were a little too high. The hotel was great, however, just a few things let it down slightly. Check in First of all, the check in was smooth enough, although I wouldn't say we got a good understanding of the area for our first visit and we were charged a little bit more than expected for our room. Our room wasn't ready, however, that was fine, as we went up to the terrace, which was lovely overlooking the river. We had a glass of wine up there (we weren’t given a welcome drink at that point). The measure he poured was a small (125ml in the UK) and we paid 5euro, still reasonable, but stingy on the size! We did later get a welcome drink, just would have been nice as a welcome as soon as we got there. Rooms We were upgraded from a Deluxe to a Premium room for an extra small charge. It was a standard size room with a partial view of the river. The room was quite dark, as it had thick curtains and only one long window. The beds were comfortable and you got choices of pillows if required. There was a free mini bar with soft drinks in and were replenished daily. The toiletries were all Rituals and were also filled up when needed. Fresh towels every day and room well cleaned. The shower was powerful, although didn't stay a constant temperature (hot and cold). The road noise is quite loud with the window open, but then you wouldn't really have it open with AC. Area Plenty of places to eat and drink on the door step. There is a bar that opens until 3am just outside, but we didn't experience any noise. We found a restaurant called Burro Canaglia - Centro, which is a 5 minute walk! They did the most amazing steak!! Da Pino was also recommended which said was a 25 minute walk (it was more like over an hour, so get a taxi if you go)! Over the bridge was very local and a little dirty/smelly in some parts! We stuck to the cathedral side and was absolutely amazing! Tapas bars everywhere in beautiful side streets. Most menus are in Spanish, but a lot have a QR code on the tables so you can log in and see them in English, which is a huge help! Most shops by the Cathedral do not open on a Sunday if you are planning a mooch, but open in the centre over the bridge (about a 25 minute walk). Overall Would stay at the Kivir again, as the staff were friendly, its clean and had everything on your doorstep. Few tips.....please do not rely on the free pastries for breakfast, as they do not bring them out until 11.30am/12noon. Drinks are much cheaper outside and you get more for your money (was 4euro for a sparkling water on the terrace), although the setting is nice and relaxed up there. Please take flip flops, as the floor by the pool is scolding hot in the day! Pool towels also provided. Masks for taxi's and around 25euro from the airport.

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Explore Guest Reviews of Hotels in Seville

Searching for hotels near Callejon de la Inquisicion? Compare room rates and reviews to find your ideal stay.
Casa Triana 1888 Suites by Epoca
4.5/530 Reviews
Triana
Fantastic apartment in the Triana area of Seville, just a five minute walk across the bridge to the downtown and all the sites. Staff were spectacular. Was celebrating 25th anniversary in Seville for the week. Arrived to unexpected champagne greetings. Great help booking flaminco show and dinner recommendations. Staff were so kind and helpful and caring. Can't wait to go back. Thanks!
Noches en Triana
4.1/535 Reviews
Triana
The hotel is located in the Triana district, 1 min from all the restaurants/bars. Right next to it there is a supermarket and a cafe, ideal for breakfast. The hotel has been completely renovated recently so I think that the bad comments on the establishment were written before the renovation. The rooms are small but clean, modern and comfortable. It has everything you need for a good night's sleep and we had a small balcony, room 104. The shower is small but has very good water power. There is air conditioning in the bedrooms as well. The blinds of the window are automatic and hide the day very well. There was a bit of street noise at night but it didn't bother us. The hotel has a nice roof terrace with tables and chairs. To come from the airport or from Santa Justa station, nothing could be easier than taking the EA bus towards Placa Armas, to the Placa Armas terminus. The bus costs 4 euros and the bus stop is located 13 min walk from the hotel. The hotel itself is very instagrammable with a neat decoration. I highly recommend this hotel
Legado Magdalena Hotel
4.6/524 Reviews
Casco Antiguo
Beware when booking a non-refundable reservation online. Prepaid for 3 nights and due to plumbing issues, we left the hotel due to the unsanitary situation and could not get refunded even though the product/service (a clean room with working bathroom) was not delivered. We left the hotel the same day due to the rooms not functioning and didn’t want to keep checking into different rooms. Initially, the first issue was being placed in an ada room. We didn’t complain and proceeded to unpack. I jumped into the shower and noticed water coming out of the drain. The bathroom flooded and we were informed we could move to another room. We decided to book an upgraded suite (additional charge). We went out for the evening and returned later that night. Wife decided to take a bath. The suite bathroom started flooding from the toilet subsequent to the bath. We had unpacked and repacked twice in the same day and did not feel like playing which room will flood again game. It was late and we decided to leave due to the hotel problems. When asked for reimbursement while leaving, we were met by a firm I can’t reimburse you tactic (even though the individual charged us the upgrade for 3 nights). This seems ridiculous and a blatant lie from a hotel employee with the ability to charge their guests and use the system. When seeking reimbursement, the hotel would not reimburse even though they did not provide a safe or sanitary hotel room. We even agreed to upgrade to a suite and flooding occurred repeatedly. Having traveled from the states and unpacking then repacking while moving within the hotel on two separate rooms was enough. We left and checked into another hotel (no issues). The following day, we were informed by the hotel manager there was a plumbing issue but could not be reimbursed since it was a nonrefundable booking. They agreed to refund the upgrade charge as if it was a favor when we had not stayed at the hotel overnight or the remaining nights. We decided to cut our losses and never looked back. I then received an email that my booking was cancelled with a change of the 3 nights. Lesson learned. I guess ensure you book a refundable stay.
Hotel Mercer Sevilla
4.7/555 Reviews
Casco Antiguo
This is our fourth visit… we love the Mercer Sevilla. This was apparently a wealthy family’s property in the old city and has been so incredibly well redesigned into a small luxury hotel… perhaps 12 or 14 rooms with massively high ceilings, transitional design, and the best of interior fittings. The rooms are on two floors while the third floor boasts a small rooftop pool which is perfect to combat summer heat from May to Sept. The staff are world class and very helpful when needed, but otherwise discreet. Mattresses are top quality. Location is perfect to explore the old city. Can’t say enough good things about this location. And while far from cheap, the value equation is excellent. I can’t think of a better base in Sevilla!
Hotel Kivir
4.6/5110 Reviews
Casco Antiguo
This was our first time in Seville and to Hotel Kivir. We had read so many amazing reviews, I think our expectations were a little too high. The hotel was great, however, just a few things let it down slightly. Check in First of all, the check in was smooth enough, although I wouldn't say we got a good understanding of the area for our first visit and we were charged a little bit more than expected for our room. Our room wasn't ready, however, that was fine, as we went up to the terrace, which was lovely overlooking the river. We had a glass of wine up there (we weren’t given a welcome drink at that point). The measure he poured was a small (125ml in the UK) and we paid 5euro, still reasonable, but stingy on the size! We did later get a welcome drink, just would have been nice as a welcome as soon as we got there. Rooms We were upgraded from a Deluxe to a Premium room for an extra small charge. It was a standard size room with a partial view of the river. The room was quite dark, as it had thick curtains and only one long window. The beds were comfortable and you got choices of pillows if required. There was a free mini bar with soft drinks in and were replenished daily. The toiletries were all Rituals and were also filled up when needed. Fresh towels every day and room well cleaned. The shower was powerful, although didn't stay a constant temperature (hot and cold). The road noise is quite loud with the window open, but then you wouldn't really have it open with AC. Area Plenty of places to eat and drink on the door step. There is a bar that opens until 3am just outside, but we didn't experience any noise. We found a restaurant called Burro Canaglia - Centro, which is a 5 minute walk! They did the most amazing steak!! Da Pino was also recommended which said was a 25 minute walk (it was more like over an hour, so get a taxi if you go)! Over the bridge was very local and a little dirty/smelly in some parts! We stuck to the cathedral side and was absolutely amazing! Tapas bars everywhere in beautiful side streets. Most menus are in Spanish, but a lot have a QR code on the tables so you can log in and see them in English, which is a huge help! Most shops by the Cathedral do not open on a Sunday if you are planning a mooch, but open in the centre over the bridge (about a 25 minute walk). Overall Would stay at the Kivir again, as the staff were friendly, its clean and had everything on your doorstep. Few tips.....please do not rely on the free pastries for breakfast, as they do not bring them out until 11.30am/12noon. Drinks are much cheaper outside and you get more for your money (was 4euro for a sparkling water on the terrace), although the setting is nice and relaxed up there. Please take flip flops, as the floor by the pool is scolding hot in the day! Pool towels also provided. Masks for taxi's and around 25euro from the airport.
Hotel Lobby Room Sevilla
4.6/558 Reviews
Casco Antiguo
I have nothing but good comments to write about this hotel. Firstly, I made a mistake myself to book a room for the wrong dates, we discovered this a few weeks before our trip and they were very kind to reschedule although normally the money would have been lost as no refund booking was made. Secondly, we loved the decoration. We stayed in a suite, it was very big, high ceilings, gloomy, nice walk-in shower. SUPER comfortable bed and even though we had a room at the busy road, we heard nothing of that!. The breakfast was fairly simple but delicious in a nice surrounding. Personnel extremely friendly and always ready to answer questions and have a small chat. When we arrived, they were celebrating their one year opening and we were even served a free bottle of cava! Location was good, close to the food market and not too far from the center. I can highly recommend this hotel to anyone going to Seville Only one thing I'd like to suggest is where you store your suitcase in the room, there is very little light there, so difficult to find things if you don't put everything in the cupboards.

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