This beautiful, old, Moorish building with 4 courtyards is very well kept for a 400 year old. Our first room was on the second floor with another set of stairs inside the room. I would advise older guests or anyone with limited mobility to mention this when booking. The staff could not be more helpful. They changed our room the next day. In addition, Diego and Andreas(SP?) answered every request we had- rail tickets, directions, restaurant recommendations, etc. They were the best thing about the hotel. Breakfast was fabulous and the staff made an extra effort to deliver eggs the way I like them. The only down side is the lack of the internet. With solid stone walls about 12 inches thick, this ancient building has problems with modern tech. However, unplugging for a few days whle you’re on vacation, is actually a good thing.