Hyatt House Shanghai Hongqiao CBD

Hyatt House Shanghai Hongqiao CBD Reviews

Hyatt House Shanghai Hongqiao CBD

No. 9 Shenhong Road, Minhang District, Shanghai, ChinaView Hotel Details
Hyatt House Shanghai Hongqiao CBD
Hyatt House Shanghai Hongqiao CBDHyatt House Shanghai Hongqiao CBDHyatt House Shanghai Hongqiao CBD
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Hyatt House Shanghai Hongqiao CBD Guest Reviews

4.7/5
Outstanding
604 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(604)
Positive reviews(590)
Reviews with photos/video(66)
Easy to get around(83)
Delicious breakfast(54)
Close to train station(47)
Large rooms(32)
Convenient for shopping(25)
Friendly front desk staff(20)
Perfect for business trips(11)
Awesome gym(5)
Negative reviews(14)
New Yu Juan
King Studio
Stayed in Jul 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Aug 2, 2024
Room was clean and big. Have a kitchen which can request for cooking utensils and all. Microwave, washer, big dining table. One area of improvement will be the toilet gets pretty damp after use and there was no venitilation to dry out. So floor remains wet overnight, solely dependable on aircon to dry it.
6/7
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Guest User
King Studio
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 1, 2024
Very clean and nice Hotel, the staff is extremely friendly. The Location near to the Train-station, Subway and the HUB is perfect.
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Guest User
King Studio
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Convenient location near Hongqiao Airport and within walking distance to a large shopping center. Very clean room and well-trained staff.
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Guest User
King Studio
Stayed in Jan 2024
Family
6 review
4.7/5
Amazing
Posted on Jan 28, 2024
Our stay was pleasant, customer service was great, the room was a decent size and it was comfortable. I would stay again.
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao Business District – a hotel as warm as home. We are honored that you enjoyed your stay and affirmed our services and facilities. Your satisfaction is our greatest pursuit, welcome back to "Jia"! ---Hennessey Wah, Assistant Front Office Manager
ExpatiRim
King Suite
Stayed in Jun 2024
Couples
26 review
4.7/5
Amazing
Posted on Jul 17, 2024
Great hotel. Very close to the station and has lots of facilities around. The service was great and the room was clean and cosy. Breakfast was buffet an dit was fine, plenty of options.
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Guest User
King Studio
Stayed in Jun 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jul 31, 2024
This hotel is good enough to select, u can always find the right mall and restaurant. And easily to arrive train station even by feet 10mins.
Wee Eng Siong
King Studio
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 23, 2024
The room is very clean and also location is easy to access to any other location when travel
Response from Property: Thank you for staying at Hyatt House Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back! ---Guest Service Team
うさちま
Kaiyue Jiayu Twin Room
Stayed in Jul 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Jul 31, 2024
I enjoyed staying there! Very convenient and clean room. Thank you!
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Guest Service Team
Heather_Mae
King Studio
Stayed in Aug 2023
Couples
17 review
5.0/5
Outstanding
Posted on Aug 3, 2023
I had an early 9am flight so I stayed at the Hyatt. The walk to the airport was about 20 minutes. Very easy! Breakfast started at 6am. Easy check-in and the hotel room was very comfortable.  I would recommend the hotel if you have an early morning flight. 
Response from Property: Thank you so much for taking the time to write such a detailed and amazing review and sharing it with other travelers. It is wonderful to hear that you enjoyed your stay. I will be sure to share all of your observation with my colleagues as I'm sure they will be happy to hear it as well. Thank you again and we look forward to seeing you next time you are in Shanghai!
Kuethe
King Studio
Stayed in Jan 2024
Business travelers
9 review
4.2/5
Very Good
Posted on Jan 25, 2024
Good hotel, only 10 minutes walk from Hongqiao station. If I have a train again early morning: would come again for sure. Nice breakfast!
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao Business District – a hotel as warm as home. We are honored that you enjoyed your stay and affirmed our services and facilities. Your satisfaction is our greatest pursuit, welcome back to "Jia"! ---Hennessey Wah, Assistant Front Office Manager
Guest User
King Studio
Stayed in Dec 2023
Business travelers
44 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Hyatt House is 10 minutes walk to Hongqiao High Speed Train Station via underground passageways
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao CBD - a hotel that feels like home. We are honored that you enjoyed your stay and praised our service and facilities. Your satisfaction is our greatest pursuit. Welcome back to "Jia"! ---Hennessey Wah, Assistant Front Office Manager
Jacobus Carolus
King Studio
Stayed in Sep 2023
Business travelers
166 review
3.7/5
Posted on Oct 20, 2023
Walking distance from Shanghai Hongqiao railway and airport. Clean room and good breakfast. Also has a laundry room. Would for sure stay here again in the future.
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao Business District – a hotel as warm as home. We are honored that you enjoyed your stay and affirmed our services and facilities. Your satisfaction is our greatest pursuit, welcome back to "Jia"! ---Hennessey Wah, Assistant Front Office Manager
CHUJasper
King Studio
Stayed in Oct 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 1, 2023
Environment is good. Staff are polite and the housekeep is really nice with cares
Response from Property: Thank you for staying at Hyatt Place Shanghai Hongqiao Business District – a hotel as warm as home. We are honored that you enjoyed your stay and affirmed our services and facilities. Your satisfaction is our greatest pursuit, welcome back to "Jia"! ---Hennessey Wah, Assistant Front Office Manager
PK2510
King Studio
Stayed in Aug 2023
Business travelers
8 review
3.2/5
Posted on Aug 29, 2023
Overall good experience during stay only issue was with breakfast …it’s too much Chinese food centric and has very less continental options
Response from Property: Greetings from Hyatt House Shanghai Hongqiao CBD! First of all, we regret that we have not been able to bring you a satisfactory experience, aiming at the issue you feedback, we have communicated with relevant departments, guest satisfaction is our eternal pursuit, please believe that we are gradually improve. Looking forward to your next stay!
qiaokelidou
King Studio
Stayed in Aug 2023
Couples
34 review
5.0/5
Outstanding
Posted on Aug 14, 2023
pretty good location, near the hongqiao railway station (10~15 min walk) The rooms are clean and modern. Convient for early departures or late arrivals.
Response from Property: Thank you so much for taking the time to write such a detailed and amazing review and sharing it with other travelers. It is wonderful to hear that you enjoyed your stay. I will be sure to share all of your observation with my colleagues as I'm sure they will be happy to hear it as well. Thank you again and we look forward to seeing you next time you are in Shanghai!