base PUSAN Serviced Apartment Reviews
base PUSAN Serviced Apartment
No.53 Lane 21 Pusan Road, Shanghai, ChinaView Hotel Details
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base PUSAN Serviced Apartment Guest Reviews
4.6/5
Very Good
463 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(463)
Positive reviews(446)
Reviews with photos/video(71)
Friendly front desk staff(82)
Quiet & comfortable(37)
Easy to get around(36)
Large rooms(31)
Many dining options(20)
Perfect for business trips(15)
Stayed multiple times(12)
Offers pick-up/drop-offs(6)
Negative reviews(17)
Guest User
Premium 1-bedroom Suite
Stayed in Mai 2024
Couples
7 review
Outstanding
Posted on 18. Mai 2024
The reception Sophia and the security Kang took 20 minutes to help me move luggages which are so nice and kind. Great and Big room.with nice price.
Response from Property: Thank you very much for your affirmation and praise. Our team is proud of the thoughtful service of Sophia and Kang. We are delighted that the rooms meet your expectations, are moderately sized and reasonably priced. If you have any other needs during your stay, please feel free to let us know and we will serve you whole heartedly. Looking forward to your visit again, I wish you a pleasant experience in our hotel!
Guest User
Exquisite Duplex One-Bedroom Apartment
Stayed in Mai 2024
Couples
1 review
Outstanding
Posted on 24. Mai 2024
excellent location. close to subway and bus that allow you to reach anywhere in Shanghai with ease. the apartment is located on a street with super markets and many many stores and restaurants so one cannot be hungry! will be my top pick if I ever return to Shanghai!
Response from Property: Your appreciation and recognition is greatly appreciated, our geographical location does bring convenience to your travel. We are delighted that you can enjoy the abundance of amenities in the surrounding area. If you have any needs, such as re-booking encounter discounts or other accommodation needs, please feel free to let us know, we will continue to provide excellent service, look forward to your next visit, I wish you a happy journey in Shanghai!
Guest User
Exquisite Duplex One-Bedroom Apartment
Stayed in Jan. 2024
Couples
7 review
Outstanding
Posted on 31. Jan. 2024
Location is good, we got a city view on 18th floor, it also got a bathtube and a wash machine!
Response from Property: Thank you very much for your comments, and weappreciate your feedback. The 18th floor location and facilities you described are one of the most popular areas in our hotel. Bathtubs and washing machines are very populara menities and we hope you can enjoy making the most of them during your stay. If you have any other needs or questions, please feel free to contact our customer service team, we will do our best to provide you with the bestservice. Thank you again for your comments!
Grace CD
Exquisite Studio
Stayed in Mai 2024
Solo travelers
31 review
Great
Posted on 24. Mai 2024
Gorgeous apartment with great location. Friendly staff. Not easily accessible as you can't be dropped off or collected right in front of the hotel. Road blocked off.
Response from Property: Dear guests, Thank you for your comments and feedback. Our apartment is indeed located in a superior location, which brings convenience to your stay. At the same time, we will improve the connection service to facilitate your travel. Looking forward to your next visit, We wish you a pleasant trip!
Guest User
Premium 1-bedroom Suite
Stayed in Apr. 2024
Couples
1 review
Very Good
Posted on 10. Mai 2024
Pros: Staff are nice and very responsive. Quiet and safe environment. Washing/dryer machine👍. Great Lounge and Gymnasium. Free coffee and tea at reception! Close to public transport (bus stops at the door or couple of hundred meters away depending on your destination). Metro is far @1.2km. Same as for the ferry. Plenty of local restaurants and shops. A nice small Huma (hippo) supermarket ＜200m away.
Cons: to the management, pls take it as a constructive feedback. For long stays (we stayed there almost a month), apartments kitchens are not properly equipped. A guest needs to buy cutlery, cups, bowls and etc. to be able to cook a decent meal. No sponge/ scrubber is provided to clean pans/pots after cooking (guess that previous guests end up scratching non stick surfaces as a result- we asked for new pan and cooking pot and were promptly given new sets🙏).
The bathroom washbasin is a concrete basin with a flat bottom. Water would not completely drain after use - not hygienic.
Overall, we would stay there again and would recommend staying there.
Response from Property: Your feedback is greatly appreciated, dear guest, and our suggestions are highly valued. For kitchen equipment, we will immediately check and replenish the necessary utensils to ensure that every guest can cook comfortably. Meanwhile, with regard to scratches on pots and utensils, we are committed to improving facilities and updating scratch-free cooking utensils. With regard to the bathroom, we will address the drain and ensure hygiene. Your satisfaction is our pursuit and we look forward to serving you again in the near future. If you have any other requirements, please feel free to let us know. 👏
Shipowner
Guestroom - 1-Room
Stayed in Apr. 2024
Family
10 review
Outstanding
Posted on 27. Apr. 2024
We have been to this service apartment for many times and it’s great that they offer free parking!
Response from Property: Your support and appreciation is greatly appreciated, and we are delighted that free parking has always made your stay more convenient. If you have any needs or suggestions in the future, please feel free to contact us, and we will continue to provide high-quality service. Looking forward to your visit again!
Guest User
Guestroom - 1-Room
Stayed in Apr. 2024
Business travelers
11 review
Outstanding
Posted on 18. Apr. 2024
Super convenient. The place is very big haha. The host are all very friendly. When I first checked in at 12am, Sophia welcomed me with a great smile that makes me feels like home. The cleaners are also very enthusiastic just like hotel butler. Love it. This will be my business stay every time I come Shanghai!!! Oh yeah, she upgraded me from a small room to a big room as well 🥰🥰
Response from Property: Thank you very much for your appreciation and feedback, we are proud of Sophia's warm service and upgrading your room. For your recognition, it is the encouragement of our team. Looking forward to your next business trip to Shanghai, we will continue to provide warm and comfortable environment and considerate service. Thank you again for coming and supporting!
JULIE PAULETTE
Exquisite Duplex One-Bedroom Apartment
Stayed in Dez. 2023
Solo travelers
19 review
Very Good
Posted on 31. Dez. 2023
Very friendly front desk staff. Decent gym and the room was very big but basic. But for the price it was a comfortable stay. I will stay again
Response from Property: Dear guest, thank you for choosing to stay at Shanghai Base Baishe Apartment Pusan Road. At the same time, thank you very much for sharing this pleasant stay experience with us. It is these little details and attentive and thoughtful service that bring you wonderful memories. All the staff of Baishe Apartment look forward to your visit again!
Guest User
Premium 1-bedroom Suite
Stayed in Apr. 2024
Business travelers
13 review
Great
Posted on 18. Mai 2024
good place for longer stays, includes small kitchen
Response from Property: Thank you very much for your appreciation and recognition, and we are glad that you feel that this place is an ideal long-term stay. With regard to the kitchenette, it is true that we are fully equipped to meet the cooking needs of our residents. If necessary, please feel free to contact the front desk, we will try our best to provide you with more thoughtful service. Looking forward to your visit again, I wish you a pleasant time in our hotel!
ryanoh
Exquisite Duplex One-Bedroom Apartment
Stayed in Mai 2023
Solo travelers
2 review
Outstanding
Posted on 4. Juni 2023
The apartments was clean and neat. Reception staff was very friendly and understand the guest needs. They very flexible to handle guest needs. Appreciate their arrangement for the rooms due to air quality which had kind of great experience.
Response from Property: Thank you for choosing base-PUSAN. We do hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and we hope to see you again soon.
Solo_Leo
Premium 1-bedroom Suite
Stayed in Jan. 2024
Business travelers
97 review
Great
Posted on 27. Jan. 2024
Room for improvement, but good over all
Christian Cartin Dior
Exquisite Duplex One-Bedroom Apartment
Stayed in Nov. 2023
Business travelers
69 review
Posted on 15. Dez. 2023
Overall cleanliness is below par
Response from Property: Dear guest, thank you for staying at base Pusan Shanghai. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that they receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilised to improve our service and communication. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. operations manager-- Dickson ZHOU
Guest User
Premium 1-bedroom Suite
Stayed in Febr. 2024
Business travelers
10 review
Amazing
Posted on 5. März 2024
Very pleasant stay
Response from Property: Thank you very much for your comments! We appreciate your stay and are very proud of your satisfaction with our hotel. We have been striving to improve our service quality to meet customers' needs and expectations. If you have any needs, please feel free to contact us, and we will serve you wholeheartedly. Thank you again for coming and favorable comments!
Buffenpollo
Exquisite Studio
Stayed in Okt. 2022
Business travelers
1 review
Very Good
Posted on 22. Nov. 2022
Nice hotel
Response from Property: Dear guests, thank you for choosing to stay in Shanghai Baishe Apartment Pusan Branch. Your comments are very important to us, and we hope that our meticulous and thoughtful service and comfortable home experience will give you unforgettable memories! wish you a happy life. All the staff of the apartment look forward to your coming again.
Guest User
Premium 1-bedroom Suite
Stayed in Mai 2024
Friends
9 review
Outstanding
Posted on 20. Juni 2024
The hotel has a free shuttle to Lujiazui. The rooms are spacious and clean. The staff is friendly. Sophia at the front desk is very considerate. The hotel is the first choice for business trips
Original TextTranslated by Google
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