Chaoman Hotel (Shanghai Hongqiao Airport National Exhibition Center)

Chaoman Hotel (Shanghai Hongqiao Airport National Exhibition Center) Reviews

Chaoman Hotel (Shanghai Hongqiao Airport National Exhibition Center)

No.166-3 Shenchang North Road, Shanghai, ChinaView Hotel Details
Chaoman Hotel (Shanghai Hongqiao Airport National Exhibition Center)
Chaoman Hotel (Shanghai Hongqiao Airport National Exhibition Center)Chaoman Hotel (Shanghai Hongqiao Airport National Exhibition Center)Chaoman Hotel (Shanghai Hongqiao Airport National Exhibition Center)
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Chaoman Hotel (Shanghai Hongqiao Airport National Exhibition Center) Guest Reviews

4.5/5
Great
1809 review
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(1809)
Positive reviews(1752)
Reviews with photos/video(258)
Friendly front desk staff(256)
Classy environment(149)
Delicious breakfast(114)
Easy to get around(108)
Close to airport(69)
Perfect for business trips(52)
Would stay again(52)
Convenient parking(40)
Negative reviews(57)
Guest User
Guestroom (Double bed)
Stayed in Mar 2024
Couples
14 review
5.0/5
Outstanding
Posted on Mar 31, 2024
很好很好hebhakhenbaihanehiahjejdjdjdjdjddjdjdjdjdjdjdjdjdjdjdjjdjdjd
Response from Property: Dear guest: Hello, thank you very much for your review! Chaoman Hotel is located at Lane 166, Shenchang North Road, Minhang District, close to the Hongqiao hub business district. It is about 5.5 kilometers from Hongqiao Airport and a 15-20 minute drive. The hotel is surrounded by restaurants and entertainment, and it is within walking distance to Hongshun Plaza and Lianghua Shopping. Plaza and other large-scale comprehensive commercial plazas integrating entertainment, shopping and leisure. The hotel provides free underground parking spaces and is newly configured according to the standards of high-star hotels. It is famous for its good sound insulation and is specially designed to create a fresh and comfortable sleeping experience for business travelers. There are currently more than 100 guest rooms, providing accommodation, breakfast, conference and other services, as well as chess and card rooms, audio-visual rooms and other entertainment and leisure facilities, providing you with a high-quality accommodation trip! If you encounter any problems during the check-in process, please call the front desk and we will solve it for you in time. We look forward to seeing you next time! Wish you: be well!
Anonymous User
Guestroom (2 beds)
Stayed in May 2024
Family
28 review
3.8/5
Good
Posted on May 5, 2024
The sanitary environment does need to be improved. The toilet is a bit smelly. The communication is OK. The room was upgraded for free! ……………………………… It is quite convenient from the airport.
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jipontu
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
45 review
3.2/5
Posted on Mar 24, 2024
The material used in the bathroom is very good and made of pure copper. It costs a lot. The landlady will also meet the individual needs of making noodles. She is a very kind old lady, which is a blessing... The service and education of the staff are poor. I had a smoking experience once before. It was 2 o'clock in the morning. I struggled all night. I hope to strengthen management.
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Response from Property: Dear guest: Hello, thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Looking forward to seeing you next time! Wish you: be well!
Huiflydexiaozhupeiqi
Guestroom (Double bed)
Stayed in Jan 2024
Business travelers
11 review
1.5/5
Posted on Feb 23, 2024
I can't praise the cleanliness. I can still think of this cleanliness after leaving for a long time. The key is that after asking to change rooms, the room is still the same. It can be seen that every room in the entire hotel is similar and dirty.
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Response from Property: Dear guests: Hello, we met you by chance. You chose us by chance. There are too many choices in life. Every choice you make is a kind of fate. Thank you for the fate that allows us. Getting to know you, your care will surely gain the warmth of a lifetime. Chaoman Hotel provides many free privileges and services such as early check-in, 24-hour free self-service laundry, free tourist traffic maps, etc. It is a must-choice for vacation travel and business travel. Looking forward to seeing you next time! Wish you: be well!
Guest User
Selected Double Room
Stayed in Jan 2024
Business travelers
11 review
2.0/5
Posted on Jan 12, 2024
Let the pictures speak! Waiters and cleaning ladies should have their salaries reduced! Service: OK Facilities: Average... Hygiene: It’s really embarrassing~
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Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and sharing your stay experience. We take your feedback very seriously and we sincerely apologize for your dissatisfaction with the service and cleanliness. We will further strengthen staff training, improve service quality and hygiene standards to ensure that every guest can enjoy a comfortable stay. We hope you can visit our hotel again and we will serve you wholeheartedly.
KannayunzhenmeiW
Guestroom (2 beds)
Stayed in Dec 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The layout on the first floor is simple and elegant, and the services are in place. Especially the hotel's car delivery service. The chef is very enthusiastic and the service is in place. I will stay here next time because of the enthusiasm of the car delivery man.
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Response from Property: Dear guest: Hello, thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this trip has brought to you. This is our What service providers have always pursued, this will also become the driving force for us to continue to work hard and make progress. We look forward to seeing you next time! Wish you: be well!
Guest User
Guestroom (Double bed)
Stayed in Dec 2023
Business travelers
4 review
2.0/5
Posted on Dec 27, 2023
The service is really super bad. This is the first time I encountered this kind of airport pick-up service. Because the flight was earlier the next day, I chose an airport near the airport. I also specifically chose one with airport pick-up service. However, this airport pick-up service was... Furnishings, I went to the hotel to make a reservation, but there was no drop-off service at 6 o'clock. I was really impressed. I had to book a car by myself. The room was very average. The air conditioner took a long time to heat up. The sound insulation of the room was very poor. I was speechless. It was the best stay I have ever had. Speechless hotel
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Response from Property: Dear guests, we are very sorry to bring you a bad check-in experience. Our airport pick-up and drop-off service starts at 6:30. There is also a reminder on Ctrip's official website. We are very sorry for the inconvenience. I wish you a happy life~
Zhuoyahelen
Selected Double Room
Stayed in Dec 2023
Booked for others
56 review
4.5/5
Great
Posted on Dec 15, 2023
Complete facilities, good location, rich breakfast, clean and beautiful environment, warm service. However, toothbrushes shed hair easily and tea leaves are expired. The decoration is full of flavor!
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Response from Property: Dear guests: Hello! After verification, our tea bags have a shelf life of 36 months and can be used normally. We apologize again for bringing you a bad stay experience. Thank you for your reminder. We will also promptly replace the tea bags with the latest dates to ensure that every guest has a comfortable and comfortable stay. We look forward to seeing you next time! Wish you: be well!
Guest User
Guestroom (2 beds)
Stayed in Dec 2023
Booked for others
1 review
5.0/5
Outstanding
Posted on Dec 5, 2023
Facilities: The facilities in the hotel are very good, the hair dryer is very easy to use, and there is also conditioner. This is the first time I saw conditioner in the hotel. I didn't bring it with me when I was traveling. Fortunately, it relieved my anxiety. Hygiene: very clean Environment: The environment is very good. It is very comfortable to sit by the window while having breakfast and let the sun shine in. Service: Ms. Wang and Ms. An at the front desk have very good service attitude🌹🌹🌹
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Response from Property: Dear guest: Hello, thank you very much for your detailed comments and recognition. Through your detailed description, you can feel the happiness this stay has brought to you. This is what our service providers have been pursuing, and this will also become The motivation for Chaoman Hotel to continue working hard and making progress. Satisfaction only has a starting point and no end point. We will look forward to your next visit with sincerity, integrity, care and love, and look forward to seeing you next time! Wish you: be well!
Anonymous User
Guestroom (2 beds)
Stayed in Oct 2023
Booked for others
128 review
5.0/5
Outstanding
Posted on Nov 1, 2023
The hotel is in a good location, has free parking space, and the rooms are well decorated. The front desk upgraded the room for free. The accommodation is very cost-effective. I recommend everyone to choose it.
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Response from Property: Dear guest: Hello, thank you very much for your review! Chaoman Hotel is located at Lane 166, Shenchang North Road, Minhang District, close to the Hongqiao hub business district. It is about 5.5 kilometers from Hongqiao Airport and a 15-20 minute drive. The hotel is surrounded by restaurants and entertainment, and it is within walking distance to Hongshun Plaza and Lianghua Shopping. Plaza and other large-scale comprehensive commercial plazas integrating entertainment, shopping and leisure. The hotel provides free underground parking spaces and is newly configured according to the standards of high-star hotels. It is famous for its good sound insulation and is specially designed to create a fresh and comfortable sleeping experience for business travelers. There are currently more than 100 guest rooms, providing accommodation, breakfast, conference and other services, as well as chess and card rooms, audio-visual rooms and other entertainment and leisure facilities, providing you with a high-quality accommodation trip! If you encounter any problems during the check-in process, please call the front desk and we will solve it for you in time. We look forward to seeing you next time! Wish you: be well!
Guest User
Guestroom (Double bed)
Stayed in Oct 2023
Business travelers
1 review
1.5/5
Posted on Oct 7, 2023
During this trip to Shanghai, it was the first time I stayed at this brand! Let me talk about my feelings. It was 10 o'clock in the evening when I checked in. I felt cold from the moment I entered the store. I took the initiative to say hello to the front desk. The room was in a corner and I thought it would be quieter! After checking in, I discovered that I could hear the conversation next door! When I came in to wash up, there were two long hairs and one curly hair in the basin. I understand! I feel a bit hairy! The shower head faucet surprised me! Hey, that’s it, I’ll bear with it at such a price. After washing, I found that the towel also had hair! I was lying in bed and noticed that the wall covering was about to fall off because of the smoke. I was worried that it would fall off my face, so I didn’t sleep well all night.
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Response from Property: Dear customer, thank you for your feedback about our hotel. We are very sorry for the problems you encountered during your stay and please allow us to express our sincere apologies. We will take your concerns seriously and make corrections resolutely to ensure that future guests can receive better services.
Guest User
Guestroom (Double bed)
Stayed in Sep 2023
Friends
4 review
5.0/5
Outstanding
Posted on Oct 2, 2023
It's really good, relatively close to the station. The front desk is also very good, and everything about the room is very good (but I was so anxious that I forgot to take pictures😂) It is recommended to be comfortable. Breakfast is also rich and great! Recommended hotel, very quiet at night. There is also a tavern and barbecue next to the hotel!
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Response from Property: Dear guest: Hello, I am very glad that you have chosen to stay at Chaoman Hotel (Shanghai Hongqiao Airport International Exhibition Center Branch). The hotel's buffet breakfast is rich in variety and delicious, and there is also a room delivery service for you to choose from! Home is a haven from the wind, a warm nest, and a corner that warms the body and mind. A home is a home with love. Chaoman Hotel always hopes to use its thoughtfulness and warmth to become the home away from home in your heart. We look forward to Looking forward to your next visit home! Looking forward to seeing you next time! Wish you: be well!
Guest User
Guestroom (Double bed)
Stayed in Sep 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 8, 2023
It was my first time to stay at Chaoman Hotel, and it was much better than I expected. The front desk was very welcoming, and Li Jingjing provided very good service. She took the initiative to guide guests to find their room number, also helped to call a taxi, and patiently helped solve problems. It is very close to Hongqiao Railway Station. The breakfast is also very rich. I will stay here next time. Like [strong]
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your review! Chaoman Hotel is located at Lane 166, Shenchang North Road, Minhang District, close to the Hongqiao hub business district. It is about 5.5 kilometers from Hongqiao Airport and a 15-20 minute drive. The hotel is surrounded by restaurants and entertainment, and it is within walking distance to Hongshun Plaza and Lianghua Shopping. Plaza and other large-scale comprehensive commercial plazas integrating entertainment, shopping and leisure. The hotel provides free underground parking spaces and is newly configured according to the standards of high-star hotels. It is famous for its good sound insulation and is specially designed to create a fresh and comfortable sleeping experience for business travelers. There are currently more than 100 guest rooms, providing accommodation, breakfast, conference and other services, as well as chess and card rooms, audio-visual rooms and other entertainment and leisure facilities, providing you with a high-quality accommodation trip! If you encounter any problems during the check-in process, please call the front desk and we will solve it for you in time. We look forward to seeing you next time! Wish you: be well!
Guest User
Guestroom (Double bed)
Stayed in Aug 2023
Business travelers
62 review
3.0/5
Posted on Sep 1, 2023
The hotel is close to Hongqiao Airport, suitable for people who have morning and evening flights. There are many hotels next to Chaoman, Atour, Orange... You can compare the room rates. The hotel provides toiletries, but no shower caps. Boiled water is provided but no tea bags. There are very few restaurants near the hotel, and you can only go to Hongqiao Tiandi 4-5 kilometers away. If breakfast is not included... Where can I find food? Speechless~~~~
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Response from Property: Dear guest, we sincerely apologize for your dissatisfaction and will take your feedback seriously. Our hotel has a breakfast room, and the breakfast time is from 7 to 9 am. If you come here next time, I hope you can book this hotel again and give us a chance to apologize again. Looking forward to your visit again.
Zongduchacaodahua
Guestroom (Double bed)
Stayed in Jan 2024
Business travelers
39 review
3.7/5
Posted on Jan 12, 2024
The location of the hotel is okay, not far from Hongqiao Airport, but you can't hear any planes. The hygiene of the room was not very good. There were several unknown hairs on the sheets when I opened the quilt. I asked the cleaning lady to clean it up and waited for more than half an hour. Breakfast has less variety and is average
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Response from Property: Dear guest, thank you very much for your evaluation and feedback about our hotel. We value your opinions and suggestions very much, and we sincerely apologize for the problems you encountered during your stay. We are deeply sorry for your dissatisfaction with the room hygiene. This is an oversight in our hotel's own management. We have conducted strict training and management of cleaning aunties to ensure that every guest can enjoy a clean and tidy room environment. At the same time, we also reflected on and rectified the problem of fewer breakfast varieties. We will add more dishes and flavors to meet the needs and tastes of our guests. We greatly appreciate your feedback and your support and trust in our hotel. We will continue to work hard to provide better service and experience for every guest. If you have any other needs and suggestions, please feel free to contact us. Thank you again for visiting and wish you a happy life!