Hi Inn (Shanghai Chenghuang Temple)

Hi Inn (Shanghai Chenghuang Temple) Reviews

Hi Inn (Shanghai Chenghuang Temple)

No.77 Xueqian Street, Shanghai, ChinaView Hotel Details
Hi Inn (Shanghai Chenghuang Temple)
Hi Inn (Shanghai Chenghuang Temple)Hi Inn (Shanghai Chenghuang Temple)Hi Inn (Shanghai Chenghuang Temple)
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Hi Inn (Shanghai Chenghuang Temple) Guest Reviews

4.1/5
367 review
Verified reviews
Location4.1
Amenities3.9
Service4.2
Cleanliness4.1
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All Reviews(367)
Positive reviews(323)
Reviews with photos/video(98)
Friendly front desk staff(61)
Great value for money(59)
Convenient location(50)
Easy to get around(44)
Close to metro(24)
Average sound insulation(10)
Many dining options(10)
Would stay again(8)
Negative reviews(44)
Dmitrii P
Double Room
Stayed in May 2024
Solo travelers
8 review
1.7/5
Posted on Jun 3, 2024
A REAL review of this hotel by a solo traveller who was there for 6 nights, as you can notice - a lot of 5/5 are MOST LIKELY FAKE REVIEWS!! Because - they are left from guest or anonymous accounts with the review here often being the only one, if you read them they don't look real, more like advertisements, nothing about downsides + they add non-related photos or really clean wide-angle photos of the room. All real reviews are not like that. Putting a 5/5 to this place is just wild, can't imagine someone really thinking that this place is "perfect" lol. Good sides because it has them - the price is not very bad, location is... okay, subway station is in 10-15 min walking distance, there are grocery shops not far away. Beds are clean and there is a table to work and eat even. BAD THINGS: 1. Corridors and common areas are EXTREMELY DIRTY and smells bad, really, I attached photos, maybe it's hard to see but floors do honestly look like they were not cleaned for a year+, not kidding. Also smells of cat piss a lot. I'm just baffled on how they even run a hotel and not even clean common corridors? 2. Internet is just BAD. Extremely slow, around 300 KB/s max. What was funny is that guy at reception didn't even know how to set it up on my phone (doesn't speak English, of course). Said I need a Chinese number, which wasn't true after all. 3. Rooms themselves are really run-down, take a look at the ceiling and window photo I've sent. 4. This place probably holds an achievement of the poorest sound insulation I've ever saw in hotels. It's just awful, next door to me had a pair of old Chinese guys and I really could hear every word they say, one of them was really loud - which also gave an interesting vibe for me. 5. Reception workers are really non-helpful, usually they try to solve your problem, but when I asked them to switch rooms to another because of loud neighbours but which will still have windows - they literally said sorry, can't help, no free rooms. Which is weird because they have, I don't know, tens and tens of rooms there on this huge hotel floor, and didn't see to many people there, so that was non cool. OVERALL - not a complete trash, still you can pretty much live there and there are no cockroaches or something like that, but definitely quite bad and I'd put a 1.5-2 stars to it. LIKE THIS REVIEW if you think it can be valuable to others.
6/9
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to your visit again!
PhạmHương
Family Room
Stayed in Jun 2024
Friends
2 review
2.7/5
Posted on Jun 24, 2024
Location: Pretty good, about 700 meters from Laoximen station on line 10. You can also bike (helo ride) to line 8. Staff can not speak English, so translate app is necessary. Equipment: The hotel is located on the 4th floor of an old building so the facilities are quite poor. The shower in my room was broken, water flow was very weak making take a long time to wash my hair.
HeliT
Double Room (No window)
Stayed in Jun 2024
Couples
6 review
4.2/5
Very Good
Posted on Jun 17, 2024
Great location, we could walk to Yu garden from the hotel easily. Very helpful staff at the front desk. Slight smell of smoking in the room.
TonyW Chong
Double Room (No window)
Stayed in Jun 2024
Couples
16 review
1.7/5
Posted on Jun 19, 2024
This is the worst hotel I stayed in China. I have rated many other China hotels with 4 to 5 ratings. This one I cancelled my last 2 days of paid reservation. Thankfully, Trip.com has been very good with refund. We booked 4 days of a non smoking room. Asked about it during checking. Girl at reception told me yes, they have non smoking room. Asked to see it first and sure enough it, someone smoked in it. Girl said it is the disinfectant spray but I know the difference asked to see another room. Same. Girl said inn has no other room thought they have many rooms with windows. Told girl I cannot sleep in room with smoke smell and may consider other hotel. Girl quickly replied OK without even trying to find another room to retain me. My booking cannot be cancelled after 12 noon unlike other China hotel which allow free cancellation before 6 pm the day of. Since we arrived at hotel past 3pm, free cancellation is no longer valid. Luckily as we were walking out, a room just vacated has its door open for cleaning and I went in and checked it out. No smoke smell. So I asked for that. Room was really small and walls are old. But better than smell if smoke. The receptionist girl should be more helpful and guests friendly. Even the cleaning lady was rude when asked if they have new batteries for the TV remote control. Only one cleaning lady was nice and guest friendly, her name I believe is Chew, she described it as big field character. She is the only good worker. Room TV doesn't work even when they give me a new remote. Water pressure is weak. No tissues were given, only toilet paper. Price is not cheap. Location is 3kn walk to the bund. Took an hour to walk there. Might be better to stay 20km away and travel by metro in less than hr. I cannot stand this inn and decided to cancel my last 2 days.
Guest User
Guestroom (2 beds)
Stayed in Jun 2024
Couples
4 review
3.7/5
Posted on Jun 24, 2024
The A/C in our room was broken but they moved us to a room with a working one. Then the TV wasn't working in that room, but whatever. Overall a good budget place but nothing particularly special.
Guest User
Family Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on May 21, 2024
Great option in the city center, close to several metro stations. Despite what may appear from the building's entrance, the room was really clean and comfy. We had a great view from the contrasting tall buildings to the shikumen in the area. The reception staff was really kind and helpful, and we managed to understand each other despite the language barrier.
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
3 review
3.7/5
Posted on May 8, 2024
Floor was dirty. Room is too small for two people. Everything else is OK.
Guest User
Double Room (No window)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 18, 2024
Very clean, no peculiar smell. The hotel furnishings are also reasonable. The front desk service is also good. Very good experience. I will consider staying here next time. The bed is very comfortable and it is mainly very clean! ! The transportation is very convenient. It is very close to Chenghuang Temple. Love it. Friends also say it is good
Original TextTranslated by Google
Response from Property: Thank you for your wonderful review and we look forward to your next stay
Guest User
Double Room (No window)
Stayed in May 2024
Friends
1 review
5.0/5
Outstanding
Posted on May 18, 2024
I came out for a trip and felt good after staying there. The front desk service was very good. The room was clean and tidy. It was also convenient to the attractions and the transportation was convenient. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you for your wonderful review and we look forward to your next stay
kkkkkkelly
Double Room
Stayed in May 2024
Friends
4 review
5.0/5
Outstanding
Posted on May 11, 2024
The location of this hotel is very convenient, very close to the Bund and Chenghuang Temple, there is a supermarket downstairs, and the subway station is also within walking distance. My friend and I are very satisfied with the price of living in the center of Shanghai.
Original TextTranslated by Google
Response from Property: We are very pleased with your favorable comments and look forward to seeing you again next time.
Guest User
Double Room
Stayed in May 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 10, 2024
I stayed here for the second time. I had to come back from work at night, so I came to store my luggage in the morning. The staff agreed. The service attitude was very warm and good. The stay was very comfortable! The bed was soft and smooth.
Original TextTranslated by Google
Response from Property: We are very pleased with your favorable comments and look forward to seeing you again next time.
Guest User
Double Room (No window)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The room is very nice, spacious and bright, the front desk service is warm and thoughtful, very meticulous, the price is affordable and reasonable, and there are many snacks around. It's a great stay. I like it.
Original TextTranslated by Google
Response from Property: Your simple words are worth a thousand words. Because of your affirmation, we strive to do better and look forward to meeting you again.
Guest User
Double Room (No window)
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 26, 2024
A very cost-effective hotel. The main color is very comfortable white. The kettle is a Muji product and the details are nice. The service was particularly good. After cleaning, the room service staff would thoughtfully leave a greeting card. The front desk was also very nice. There was a girl who gave me her own snacks when she saw that I hadn't eaten breakfast in the morning. Before I left, the girl Yiyi at the front desk also greeted me. I was given ginger tea and sugar, which was very heart-warming. The facilities in the room are complete. The air conditioning was very powerful during the two coldest days in Shanghai. The front desk service was very good and service-minded. There are several supermarkets around, which is very convenient to buy fruit yogurt. It is only 10 minutes away from the subway. It's a ten-minute walk away and is a very cost-effective option nearby. Facilities: Excellent Hygiene: Excellent Environment: Very good Service: Excellent
Original TextTranslated by Google
Response from Property: Your simple words are worth a thousand words. Because of your affirmation, we strive to do better and look forward to seeing you again.
Guest User
Double Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 15, 2024
Good service, good attitude, and complete facilities. The front desk service is good and considerate, check-in is fast, the room is clean and tidy, the bathroom is clean, the shower is comfortable, the location is excellent, very close to some attractions, travel is very convenient, I like it very much.
Original TextTranslated by Google
Response from Property: Your simple words are worth a thousand words. Because of your affirmation, we strive to do better and look forward to seeing you again.
Anonymous User
Double Room
Stayed in Feb 2024
Other
3 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The hotel has a strategic location and is very close to attractions. The rooms are fully equipped and the quilt covers are changed for each guest. The front desk service is warm and it is about 600 meters away from the subway station. All in all, it is highly recommended.
Original TextTranslated by Google
Response from Property: We are very pleased with your positive review and look forward to visiting again next time.