Elong Deluxe International Hotel (Shanghai Hongqiao Airport)

Elong Deluxe International Hotel (Shanghai Hongqiao Airport) Reviews

Elong Deluxe International Hotel (Shanghai Hongqiao Airport)

No.288 Xingzhan Road, Shanghai, ChinaView Hotel Details
Elong Deluxe International Hotel (Shanghai Hongqiao Airport)
Elong Deluxe International Hotel (Shanghai Hongqiao Airport)Elong Deluxe International Hotel (Shanghai Hongqiao Airport)Elong Deluxe International Hotel (Shanghai Hongqiao Airport)
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Elong Deluxe International Hotel (Shanghai Hongqiao Airport) Guest Reviews

4.4/5
Very Good
213 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.5
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All Reviews(213)
Positive reviews(197)
Reviews with photos/video(52)
Friendly front desk staff(29)
Easy to get around(20)
Large rooms(18)
Delicious breakfast(13)
Close to airport(11)
Average sound insulation(7)
Perfect for business trips(6)
Would stay again(4)
Negative reviews(16)
guest98
Elegant Queen Room
Stayed in Sep 2023
Other
2 review
4.0/5
Very Good
Posted on Sep 8, 2023
A nice hotel with friendly stuff and clean rooms
Response from Property: Dear guest: Thank you sincerely for your valuable opinions. We will pay more attention to the details in this area and will do better for your next visit!
Ezat Rashid
Elegant Queen Room
Stayed in Aug 2023
Business travelers
9 review
4.5/5
Great
Posted on Aug 14, 2023
Hotel location is very good near for train station and airport second room is big breakfast very good
Response from Property: Dear customer, thank you for your words of praise, thank you for your recognition of the hotel, but did you accidentally not order all the items, you need to light up all five little stars to get a good review. I hope you will have the opportunity to stay again next time. If it is because we did not do enough to prevent you from lighting up all the stars, we will definitely reflect on improvements and look forward to your stay again~~
Guest User
Elegant Queen Room
Stayed in Apr 2023
Other
2 review
3.2/5
Posted on Apr 9, 2023
The ppl are amazing! I didn’t have a Chinese phone number, nothing works there without it. They went extra length and called an DIdi for me!!
Response from Property: Dear customer: Thank you very much for your review, which reveals your love for us between the lines, but is your rating wrong? The 3-star review is a bad review... I hope you have the opportunity to stay with us again Hotel, give us a chance to re-evaluate, I wish you a happy life~~
Richi_ken
Elegant Queen Room
Stayed in Feb 2023
Couples
13 review
5.0/5
Outstanding
Posted on Feb 28, 2023
This one really surprised me honestly 😅 it was very nice and clean I had a great night there with my girlfriend. So nice!! Near hongqiao as well
Response from Property: Dear guest, thank you for staying at Qibao Lexiang Yueji Hotel and giving your comments. The hotel will continue to work hard for the satisfaction of every guest. We will continue to welcome you again with more considerate and attentive services. I wish you Have a nice trip, enjoy yourself!
Guest User
Superior Queen Room
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 29, 2024
The lobby is very big as soon as you enter. There is also a piano store in the lobby which is very good. You can also talk for free. The room facilities are also quite good. The front desk service is very friendly. There is also South Beauty for dining on the second floor. It is quite good.
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Response from Property: Thank you very much for taking the time to leave a positive review for our hotel. We will continue to work hard to improve various services and facilities to provide you with a more comfortable and enjoyable stay. Thank you for your support and trust!
ZHAOXG
Elegant Queen Room
Stayed in Mar 2024
Business travelers
219 review
1.0/5
Posted on Mar 29, 2024
The reviews say it's quiet, doesn't your conscience hurt? The plane flew right above my head, making a huge noise. There are smokers everywhere in the hotel lobby and restaurants, but no one in the hotel is taking care of them. If the unit where the smoking ban is located violates the provisions of Article 9 of these Regulations, the relevant depar**ents stipulated in Article 16 of these Regulations shall order correction within a time limit and may impose a fine of not less than 2,000 yuan but not more than 10,000 yuan; if the circumstances are serious, a fine of not less than 10,000 yuan may be imposed. A fine of not more than 30,000 yuan. It seems that I can report it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your comments and suggestions about the hotel. There are no smoking signs in the hotel lobby and restaurants. If guests smoke, hotel staff will stop them if they see them. Maybe because of the wide area of ​​the lobby, some The attention may not be in place in time. You can remind the staff to take action. We will do our best to remind and advise. You are also welcome to come and supervise again.
90niandaideliumangtu
Standard Queen Room
Stayed in Mar 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The room is new and quiet, and I had a great rest. The hotel service is also very good, and the room type is upgraded for free. The surrounding dining is also very convenient. Recommended, I will come again next time!
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Response from Property: Dear guests, hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words can be summed up in one sentence: Thank you for your support of the hotel.
Youngseok Jang
Standard Queen Room
Stayed in Feb 2024
Solo travelers
1 review
3.5/5
Posted on Feb 25, 2024
The accommodation is neat and clean. The location is good as it is 10 minutes away from Hongqiao Airport, but there are few stores or shopping malls nearby. It would be better for those who want a quiet place. The inner rooms have no view. The breakfast part of the service is very lacking. The restaurant we arrived at around 7 o'clock on the weekend had no other dishes except noodles and bread. The facility only repaired the broken toilet in the bathroom instead of replacing it, so I felt constant and a little painful every time I used it. The large table provided in the room is too shaky to be used.
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Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. It will also increase professional training for employees! We are looking for ways to contact you. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Guest User
Elegant Queen Room
Stayed in Feb 2024
Friends
4 review
5.0/5
Outstanding
Posted on Feb 28, 2024
This is my second time staying at this hotel. It is clean and hygienic. The front desk lady is warm and gentle.
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Response from Property: Dear customer, thank you for your support and care! We sincerely hope that you will be satisfied every time you stay at our hotel. The hotel is willing to add a beautiful memory to your journey.
Guest User
Elegant Queen Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The room is clean and tidy. The lobby is very unique. Sanitation: clean Facilities: complete
Original TextTranslated by Google
Response from Property: Thank you for your support of the hotel. Your wonderful stay experience is our greatest comfort. With your full five-star praise, we will not let you down and will get better and better!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The lady has a good service attitude
Original TextTranslated by Google
Response from Property: Thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Guest User
Superior Twin Room
Stayed in May 2024
Other
3 review
5.0/5
Outstanding
Posted on May 6, 2024
Convenient, large room
Original TextTranslated by Google
Response from Property: Thank you for your support of the hotel. Your wonderful stay experience is our greatest comfort. With your full five-star praise, we will not let you down and will get better and better!
Weiwei
Deluxe Queen Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 26, 2024
It's very close to Hongqiao Airport and the high-speed rail. The environment is quiet, clean and sanitary. It's very good!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it always lingers around us. There are many things in our memory, because the feeling of happiness remains unchanged no matter how long it lasts. Enjoy life, share joy, thank you for your love for us, because of you, we are happy! Thank you for your continued support and love for us!
Zhengwudeyangguang666
Elegant Queen Room
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 9, 2024
The sound insulation effect of the room I stayed in was not good. Suddenly, there was a lot of noise and water, and the air was not circulated. I slept until midnight and left. The service attitude was very good...
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for informing us of the problems you encountered during your stay at this hotel. We are very sorry that we did not meet your expectations. Please allow us to express our sincerest apologies to you. We hope to have the opportunity to provide you with better service in the near future!
Guest User
Superior Twin Room
Stayed in May 2024
Booked for others
15 review
4.7/5
Amazing
Posted on May 4, 2024
Except for the airplane noise, everything else is good. The room is clean and large. I am very satisfied with it. I can't hear it after falling asleep. My children are very satisfied with it.
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for letting us know the problems you encountered during your stay at our hotel. We are very sorry that we failed to meet your expectations. Please allow us to express our sincerest apologies. We hope to have the opportunity to provide you with better service in the near future!