SS Hotel Shanghai International Resort

SS Hotel Shanghai International Resort Reviews

SS Hotel Shanghai International Resort

58 Waxiezhenxing Road (Waxiezhenxing Lu), Zhoupu Town, Shanghai, ChinaView Hotel Details
SS Hotel Shanghai International Resort
SS Hotel Shanghai International ResortSS Hotel Shanghai International ResortSS Hotel Shanghai International Resort
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1 night

SS Hotel Shanghai International Resort Guest Reviews

4.6/5
Great
3715 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.6
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All Reviews(3715)
Positive reviews(3635)
Reviews with photos/video(174)
Friendly front desk staff(188)
Great value for money(123)
Perfect for kids(80)
Many dining options(50)
Large rooms(40)
Near shopping area(22)
Has play area for children(18)
Stayed multiple times(4)
Negative reviews(80)
DuWhatulove
Themed Family Friendly Family Room
Stayed in 2021年7月
Family
29 review
2.0/5
Posted on 2021年7月6日
So disappointed in this hotel , first the location was ok in a village but it had shops NO coffee shops FYI. the indoor playground was useful , and a nice addition. But let’s start with how we checked in , we got the themed room and omg. This room looked liked it wasn’t cleaned , hence the pictures. It’s disgusting to Even have a room like this. I went to lobby and told them and showed the pic of the table , they called the ayi to clean. We came back and yes the desk was cleaned but look at the ledge of the window like wow. It’s not worth the price for sure , my friend same thing her room was so dirty and when she complained they laughed at her as well. Also , BF very Chinese. So get ready , and no CoFfee oh my. Definitely not staying here again. Bus shuttle last one 8;30 am and come back 2 times as night. 10:00 pm last bus.
6/7
Response from Property: Dear guest, Hello! Thank you for choosing the Ritz Plaza Charlotte Shanghai and taking the time to share your comments. We deeply regret the unpleasant experience you mentioned this time. The hotel has always attached great importance to guest room cleaning, has strict and perfect guest room cleaning processes and standards, has always strictly implemented the regulations of the local health functional department, and is subject to regular inspection. At the same time, the hotel will always implement various health standards to ensure that guests stay at ease and comfortable. Thank you for your pertinent feedback. We sincerely hope that this event will not affect your impression of the hotel, and look forward to your next visit and enjoy more quality services.
Kriszticske
Deluxe Family Room
Stayed in 2021年7月
Family
20 review
3.2/5
Posted on 2021年8月17日
The room was big enough but smelled and was dusty. When I asked them to clean again they were laughing at me. Not a professional service and attitude. Bed was big enough. Bathroom was old and not cleaned well also.
Matt8888
Deluxe Family Room
Stayed in 2021年7月
Family
13 review
5.0/5
Outstanding
Posted on 2021年7月10日
It's really close to Disney, so that's good. We didn't spend much time there, but it was fine.
Response from Property: Dear guests, Hello! Thank you very much for choosing to stay in the hotel and sharing your experience with us. At the same time, thank you for your recognition. I'm very glad to know that you have had a wonderful time in our hotel. Thank you for your trust and love of our hotel. We are proud to bring you unforgettable memories. We sincerely look forward to your coming again.
Emma Christie
Deluxe Standard Room
Stayed in 2021年6月
Friends
11 review
5.0/5
Outstanding
Posted on 2021年6月8日
We came to Shanghai just to go to Disneyland so we were only looking for somewhere super close to the park that was affordable as the Disney hotels are quite expensive. This hotel is a real gem. It’s 15mins and 20 - 40¥ in a didi to the park, although the hotel also offers a shuttle in the morning if you want to go to the park for opening. We were upgraded on arrival to a slightly larger room that had a double bed and single bed and they were disney themed which was a nice touch. The rooms are clean and have all the amenities you need. The staff are also super helpful and friendly especially Zhao Yang, he helped us from the moment we arrived. He was great with giving us some advice for getting to Disney and the airport and also helped us ship our Disney purchases home as this was the first part of our trip. Overall a great stay and I’ll definitely be back for my next Disney trip. Thanks
Response from Property: It's really exciting to see the simple and profound praise of our guests, and we also recognize our service. We are looking for the most intimate and meticulous service for every guest, and bring a super value experience for every guest.   Shanghai Charlotte Ritz chengruixuan hotel is a young and energetic Hotel, which shows the unique charm of the hotel to the guests with simple style and warm and considerate service. My guest's encouragement is the biggest support and encouragement to the hotel. We will serve every family well and look forward to meeting you next time  !
Guest User
Deluxe Standard Room
Stayed in 2024年5月
Friends
6 review
5.0/5
Outstanding
Posted on 2024年6月4日
Facilities: Not bad, the decoration is quite new Hygiene: Clean and tidy without stains Environment: The location is a bit remote but not far from Disneyland Service: Very warm and polite, providing cheap shopping goods Disneyland round-trip shuttle bus: Very convenient shuttle bus
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Guest User
Deluxe Double Room
Stayed in 2024年5月
Business travelers
1 review
5.0/5
Outstanding
Posted on 2024年5月30日
The front desk was very welcoming. The hotel is very cost-effective and the service is very considerate. It is very close to Disneyland and there is a free shuttle bus. It is very good whether you are out for fun or on a business trip. No matter how late you call, the front desk lady will answer patiently. She will also deliver toothpaste and toothbrush if you need them at night. In short, it is very good. I highly recommend everyone to book this hotel.
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Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Deluxe Standard Room
Stayed in 2024年5月
Friends
28 review
5.0/5
Outstanding
Posted on 2024年5月31日
I highly recommend this hotel if you are going to Disneyland. Round trip shuttle bus to Disneyland: very convenient. It is really nice to have someone pick me up when I am very tired at night. Some people say it is not good. I think it is very cost-effective. There are snacks downstairs.
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Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Xiaosu will be the warmest and most unique one in your memory! Come back to Shanghai Sushi Charlotte Hotel often, and I wish you: well!
Yiyanyan
Deluxe Standard Room
Stayed in 2024年5月
Friends
12 review
5.0/5
Outstanding
Posted on 2024年6月1日
Very close to Disneyland. The hotel is very good. Free parking is very good. I like this. The service is superb. Overall, I am very satisfied. The decoration is very new and the environment is very good. Round-trip shuttle bus to Disneyland: The hotel arranges a car for pick-up, which is very convenient.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Xiaosu will be the warmest and most unique one in your memory! Come back to Shanghai Sushi Charlotte Hotel often, and I wish you: well!
Guest User
Deluxe Double Room
Stayed in 2024年4月
Couples
5 review
1.7/5
Posted on 2024年4月5日
The room was so unhygienic. There were bugs crawling on the bed. I slept there for one night and was bitten by bugs the next day... I was speechless
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Response from Property: Dear guest, we are very sorry to bring you a bad check-in experience. We take your situation very seriously. We have contacted the relevant depar**ents to investigate and find the source of the problem and resolutely prevent this from happening. Our hotel has already Special personnel were arranged to dismantle the internal facilities of the room to investigate the situation. If you have any needs during your stay, you can contact the front desk, which is online 24 hours a day. Regarding the bug problem you mentioned, we will also pay attention to the investigation and hope that we can give you a satisfactory stay experience when you check in again.
Xinhong
Deluxe Family Room
Stayed in 2024年3月
Couples
6 review
3.7/5
Posted on 2024年3月21日
It was a bit noisy in the middle of the night, and then there was no robot to deliver food. Then the curtains woke me up in the morning, but the front desk service was good and worthy of praise. It was not bad. There was a lot of food nearby so I didn’t worry about going hungry.
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Response from Property: Dear guest, thank you for your review. We are actively correcting the shortcomings. We are also very grateful for your recognition of our services. We look forward to your next visit. Thank you for your stay. I wish you a happy life.
Guest User
Deluxe Standard Room
Stayed in 2024年2月
Family
7 review
5.0/5
Outstanding
Posted on 2024年2月11日
Round trip shuttle bus transfer to Disneyland: Overall, it’s okay. Note, here’s the price. Service: Not bad, Hygiene: Not bad, I bother you every day Environment: There is food around Facilities: Close to Disney
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Response from Property: The hotel is located on Zhenxing Road, Zhoupu, Pudong New Area, Shanghai, only a 10-minute drive from Disneyland. In the town where the hotel is located, there is a supermarket downstairs. Various food stalls will appear at the door around 9:30 pm to experience a different fireworks a**osphere. There are many restaurants in the town, and you can taste all kinds of different hometown flavors, especially the Xinjiang mutton skewers at the crossroads, which are really good and delicious. The babies in the hotel have unanimously praised it and highly recommend it. This hotel is very suitable for booking by girls who like food and can go to Disney. If you have any questions during your stay, please contact the front desk. We will adhere to the concept of high-quality service to solve your problems, hahaha
Xiaoyuounijiang
Deluxe Double Room
Stayed in 2023年12月
Couples
5 review
5.0/5
Outstanding
Posted on 2023年12月12日
Facilities: The lobby is grand and the rooms are retro and all have mahogany furniture Hygiene: The hygiene is OK and the price is great Environment: The surrounding area is very close to Disneyland and there is a free shuttle bus to pick you up and drop you off Service: The front desk lady is very efficient and the check-in is fast. She will also greet guests in advance according to their needs. It's very considerate Disneyland round-trip shuttle bus transfer: The driver has good driving skills Overall, I am quite satisfied. After all, it is great to be able to book such a house at such a favorable price. I just hope that a robot can be set up. It is too cold to pick up takeout in winter😰
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Response from Property: Hello, thank you for your good comments. The hotel is located near Disneyland, with free shuttle bus. We are located in the town of Wax, and it is convenient to take a taxi. You can see Charlotte from the big sign above the hotel. There are many delicious foods nearby, and the a**osphere is strong. Our staff upholds the service concept and will arrange the most suitable room for you. There will be security patrols day and night, and the elevator will swipe the card to the door, and the security is fully guaranteed. If you have any questions or suggestions during your stay, please report to the front desk in time. Your suggestions are the direction we are working hard to move forward. Thank you.
Anonymous User
Deluxe Standard Room
Stayed in 2023年12月
Solo travelers
2 review
5.0/5
Outstanding
Posted on 2024年1月15日
Very good price, good security service! Complete facilities! It's also convenient to eat around
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Xiaosu will be the warmest and most unique one in your memory! Come back to Shanghai Sushi Charlotte Hotel often, and I wish you: well!
Guest User
Deluxe Double Room
Stayed in 2024年1月
Couples
6 review
3.0/5
Posted on 2024年1月22日
good……………………………………………………………………………………………………………………………… ……………………………………today
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review, I hope you can give us full praise next time. Every city always has a reason to miss us, every season has its scenery that makes us reluctant to leave, and every hotel has its sweet and warm a**osphere. Memories, I hope the stay will be the warmest and unique one in your memories! Come back to Shanghai Sushi Charlotte Hotel often and wish you well!
Guest User
Deluxe Double Room
Stayed in 2023年11月
Couples
10 review
5.0/5
Outstanding
Posted on 2023年12月3日
Facilities: This price is really good Hygiene: Not bad Environment: Good Service: Still quite considerate Disneyland round-trip shuttle bus: How to say this, there is only one bus back at 10 o'clock, which is too late. It is recommended to take two more buses back. I will choose it next time By the way, Disneyland is really fun
Original TextTranslated by Google
Response from Property: The hotel is located on Zhenxing Road, Zhoupu, Pudong New District, Shanghai, only a 10-minute drive from Disneyland. The hotel is located in the town, and there is a supermarket downstairs. There will be various snack stalls at the door at around 9:30 pm, and you can experience a different kind of fireworks. There are many restaurants in the town, and you can taste all kinds of hometown flavors, especially the Xinjiang lamb skewers at the crossroads, which are really good and delicious. The babies in this hotel have praised it unanimously and highly recommended. This hotel is very suitable for young ladies who like food and can go to Disneyland. If you have any questions during your stay, please contact the front desk. We will uphold the concept of high-quality service to solve your problems, hahahaha