Citic Pacific Zhujiajiao Jin Jiang Hotel Reviews
Citic Pacific Zhujiajiao Jin Jiang Hotel
No. 666 Zhuhu Road, Zhujiajiao Town, Shanghai, ChinaView Hotel Details
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Citic Pacific Zhujiajiao Jin Jiang Hotel Guest Reviews
4.5/5
Great
1076 review
Verified reviewsLocation4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(1076)
Positive reviews(1020)
Reviews with photos/video(332)
Classy environment(327)
Friendly front desk staff(48)
Perfect for kids(39)
Secluded lake view(33)
Excellent afternoon tea(15)
Negative reviews(56)
Natasha
Deluxe Garden View King Room
Stayed in Nov 2023
Business travelers
4 review
Great
Posted on Nov 17, 2023
Beautiful hotel grounds, nice and peaceful. The room was very large with great amenities. The restaurant is traditional Chinese only, no western options. The room was cleaned well although a bit tired with mould in the bathroom tile sealant. Reception staff very helpful, a lady helped me with the cash machine in the lobby. Views of the lake are lovely and a small supermarket and food shops opposite the hotel entrance. I would absolutely stay again.
Response from Property: Thank you for your stay at CITIC pacific zhujiajiao JinJiang Hotel.Your Affirmation of this stay experience is our greatest encouragement,and it is also the direction we have been working towards.
Guest User
Deluxe Garden View King Room
Stayed in Apr 2024
Friends
5 review
Very Good
Posted on May 12, 2024
Really nice and price is good
Guest User
Deluxe Garden View King Room
Stayed in Dec 2022
Solo travelers
1 review
Amazing
Posted on Dec 12, 2022
Pleasant rooms decorated in a contemporary Chinese historical rooms. They all have balconies and pretty much agreable views. The whole facility is nicely laid-out and well-designed. Very convenient if wanting to visit ZhuJiaJiao but it is not in the historic center itself.
Response from Property: Dear valued guest, thank you for choosing CITIC Pacific Zhujiajiao Jinjiang Hotel. We are delighted you enjoyed your stay.Your business is important to us.Thank you again for the kind comments. We sincerely hope we have the opportunity to have you stay with us again.
jtravels
Deluxe Room (2 beds)
Stayed in Oct 2022
Friends
26 review
Very Good
Posted on Jan 4, 2023
Room was comfy with clean bedsheets. Buffet has a lot of choices. You can walk in the lake area which has a relaxing scenery. Also not far from the subway station. A quick ride to the Watertown. Good getaway from downtown.
Response from Property: Dear valued guest, thank you for choosing CITIC Pacific Zhujiajiao Jinjiang Hotel. We are delighted you enjoyed your stay.Your business is important to us.Thank you again for the kind comments. We sincerely hope we have the opportunity to have you stay with us again.
Lala90
Deluxe Lake View King Room
Stayed in Oct 2022
Couples
10 review
Posted on Oct 7, 2022
We wanted to eat at the Chinese restaurant at 20 pm sharp (the place was still full and it was National holidays ) and they said the kitchen was closed, in a resort of 2k RMB per night is unacceptable. They brought us to the western restaurant that previously rejected us and even tho it was full of food from the buffet (that few minutes later they trashed) they gave us a menu of 2 choices basically.
At night all the environment it's completely dark, no lights, so you don't even enjoy the place where you are. Common areas and restaurant to have breakfast was very cold. Not worth the price.
Response from Property: Dear Citic Pacific Zhujiajiao Jin Jiang guest,thank you for choosing our hotel. Your business is important to us.Thank you again for your comments.We sincerely hope we have the opportunity to have you stay with us again.
Guest User
Deluxe Room (2 beds)
Stayed in Feb 2022
Couples
12 review
Outstanding
Posted on Feb 16, 2022
Really comfortable stay. Room was clean and well equipped (added perk of a bathtub :) ). It had a small balcony with a nice view. Breakfast had a huge spread of Chinese and Western options and was awesome.
A special word of praise for the maintenance staff who helped with retrieving a charging wire (which I'd dropped behind the TV unit).
Overall, great experience. Highly recommend this place.
Response from Property: Dear valued guest, thank you for choosing CITIC Pacific Zhujiajiao Jinjiang Hotel. We are delighted you enjoyed your stay.Your business is important to us.Thank you again for the kind comments. We sincerely hope we have the opportunity to have you stay with us again.
Hae Sang
Deluxe Garden View King Room
Stayed in Jan 2022
Family
44 review
Outstanding
Posted on Feb 2, 2022
Had a great time with upgraded lake view room. One of the best choice for family trip near ancient town when not convenient to out from Shanghai. Staffs were friendly and services were good also
Response from Property: Dear Citic Pacific Zhujiajiao Jin Jiang guest,thank you for choosing our hotel. We are delighted you enjoyed your stay.Your business is important to us.Thank you again for the kind comments.We sincerely hope we have the opportunity to have you stay with us again. Happy New Year!
Farr
Deluxe Garden View King Room
Stayed in Nov 2021
Couples
6 review
Outstanding
Posted on Nov 14, 2021
Excellent service, very comfortable and large rooms. Breakfast was delicious and the location is perfect.
Response from Property: Dear Citic Pacific Zhujiajiao Jin Jiang guest,thank you for choosing our hotel. We are delighted you enjoyed your stay.Your business is important to us.Thank you again for the kind comments.We sincerely hope we have the opportunity to have you stay with us again.
Roadtrip
Deluxe Room (2 beds)
Stayed in Oct 2021
Family
4 review
Great
Posted on Oct 9, 2021
Hotel is spacious and close to ancient town and Oriental Land. Clean rooms and ok breakfast too. Swimming pool and general seating areas need some work.
Response from Property: Dear valued guest, thank you for choosing CITIC Pacific Zhujiajiao Jinjiang Hotel. We are delighted you enjoyed your stay.Your business is important to us.Thank you again for the kind comments. We sincerely hope we have the opportunity to have you stay with us again.
Bruno Ortiz
Deluxe Garden View King Room
Stayed in Aug 2021
Couples
6 review
Very Good
Posted on Dec 19, 2021
The hotel design is great but the breakfast buffet was lacking.
Response from Property: Dear valued guest, thank you for choosing CITIC Pacific Zhujiajiao Jinjiang Hotel. We are delighted you enjoyed your stay.Your business is important to us.Thank you again for the kind comments. We sincerely hope we have the opportunity to have you stay with us again.
JeffZhangPT
Deluxe Garden View King Room
Stayed in May 2024
Family
6 review
Amazing
Posted on May 8, 2024
This hotel is actually a bit old, the environment and greenery are absolutely online. After all, it is a five-star hotel in the scenic area, and the quality control is still good. I look forward to coming again next time
Original TextTranslated by Google
Anonymous User
Deluxe Room (2 beds)
Stayed in Mar 2024
Couples
158 review
Great
Posted on Mar 31, 2024
The hotel room is quite large with a balcony, the room is clean and tidy, there is free parking and swimming pool, the hotel environment is beautiful, the hotel service is average, but the set dinner is of poor quality, taste is poor, the quantity is very small, the buffet breakfast has few varieties, taste is average, this set meal is not worth the price
Original TextTranslated by Google
6/15
Response from Property: Dear guest, thank you for staying at CITIC Pacific Zhujiajiao Jinjiang Hotel and leaving your valuable review. We sincerely apologize for not being able to give you a good stay experience. At the same time, we will work hard to further improve our service quality and provide every guest with high-quality and complete services in more detail, so that every guest Have a comfortable and pleasant stay experience. Sincerely wish you a happy life!
Anonymous User
Deluxe Room (2 beds)
Stayed in May 2024
Family
5 review
Posted on May 6, 2024
The hotel environment is good, the room facilities are very old, the service staff is very good, and there is a 15% service charge for dining. There is no advance notice. The lakeside cafe has a discount on the Dianping package, but the staff does not allow it. Table tennis and billiards charge 100 yuan per hour.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at CITIC Pacific Zhujiajiao Jinjiang Hotel and leaving your valuable comments. We are deeply sorry for not being able to give you a good stay experience. At the same time, we will strive to further improve our service quality and provide each guest with more meticulous and high-quality services so that each guest can have a comfortable and pleasant stay experience. Sincerely wish you a happy life!
Guest User
Deluxe Room (2 beds)
Stayed in May 2024
Family
7 review
Outstanding
Posted on May 3, 2024
A very good hotel next to the ancient town. From parking management, check-in, bringing guests to the room, room cleaning, breakfast service, you can feel the warm and caring service. Special thanks to Jackon Li Jingshen, who patiently and in detail explained the various functions of the guest room and the hotel's services when bringing guests to the party. Next time when I come to Zhujiajiao again, I must experience the unbeatable lake view of Villa No. 6.
Original TextTranslated by Google
Response from Property: Thank you for staying at CITIC Pacific Zhujiajiao Jinjiang Hotel and giving us a perfect score. Your affirmation of your stay experience is the greatest encouragement to us and the direction we have been working towards. The hotel covers an area of over 40,000 square meters. The main building of guest rooms is relatively scattered, and there is a row of villas and the popular check-in spot Pinming Pavilion (thatched house) built by the lake. Whether you come to this paradise to make tea and listen to the rain, sit in the sun, or sit and fish, it is a return to the tranquility and private enjoyment. Sincerely wish you a happy life and a smooth work. I sincerely hope you can come again! Welcome to follow the hotel's WeChat official account (search: CITIC Pacific Zhujiajiao Jinjiang Hotel) for more offers
Guest User
Villa - 2-Bedroom
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 2, 2024
The first choice for vacation, quality assurance, meticulous service, warm and comfortable
We have stayed here many times, and each experience is great. This is the first time we brought a baby. The beautiful Phoenix at the front desk carefully arranged a baby bed for us. The meticulous and exquisite service is a thumbs up👍🏻
Original TextTranslated by Google
Response from Property: Thank you for staying at CITIC Pacific Zhujiajiao Jinjiang Hotel and giving us a perfect score. Your affirmation of your stay experience is the greatest encouragement to us and the direction we have been working towards. The hotel covers an area of over 40,000 square meters. The main building of guest rooms is relatively scattered, and there is a row of villas and the popular check-in spot Pinming Pavilion (thatched house) built by the lake. Whether you come to this paradise to make tea and listen to the rain, sit in the sun, or sit and fish, it is a return to the tranquility and private enjoyment. Sincerely wish you a happy life and a smooth work. I sincerely hope you can come again! Welcome to follow the hotel's WeChat official account (search: CITIC Pacific Zhujiajiao Jinjiang Hotel) for more offers
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