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Building 1, No. 1119 Yan'an West Road, Shanghai, ChinaView Hotel Details
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Yitel Premium Guest Reviews

4.8/5
Amazing
1574 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1574)
Positive reviews(1547)
Reviews with photos/video(47)
Friendly front desk staff(127)
Easy to get around(109)
Convenient parking(61)
Delicious breakfast(47)
Would stay again(26)
Great location(25)
Perfect for business trips(23)
Tasty coffee(4)
Negative reviews(27)
Zhuo bin Siu
Double Room
Stayed in Apr 2024
Solo travelers
4 review
4.5/5
Great
Posted on Apr 9, 2024
Nice and thoughtfully laid out room. Pleasantly surprised that they have two levels of free laundry rooms. Only rant is that it's a bit far from the nearest MRT station for travelers lugging the luggages along.
Response from Property: Dear guests, hello! Thank you for your stay and review of Shanghai Zhongshan Park and Yizhong Hotel. It is our duty to provide you with convenient and quality service. We are opposite Longemont Hotel and the hotel is located in the city center. About 30 minutes by taxi from Hongqiao Railway Station and airport, your satisfaction and support is the driving force for our continuous progress, there are also various snacks, banks, fruit shops, cafes, parking Spaces nearby, thank you again for your recognition, and all the staff of Zhongshan Park and Yizhi Hotel look forward to your stay again, I wish you a smooth work and happy life! Hotel General Manager :CHEN
Wilens
Business Double Room
Stayed in Mar 2024
Business travelers
8 review
4.5/5
Great
Posted on Mar 18, 2024
Good comfort in the room, new looking bathroom, comfortable bed and desk for working. Nice amenities like slippers, robe and soaps, and good coffee. Can hear a lot of doors slamming, children crying, and people snoring next door or in the hallway, but I guess that aligns with the good price for a downtown hotel. About 15 minute walk to Jiangsu Lu metro station. Lighting in the bathroom is really difficult for doing makeup.
Response from Property: Dear guests, thank you very much for staying at our Zhongshan Park Hotel. We are sorry that we could not leave you a perfect experience. We sincerely apologize for the proximity of the hotel to the Yanan Elevated Road, in order to create a quiet and comfortable sleep for the guests, the rooms near the side of the viaduct are equipped with double windows and four layers of soundproof glass for better soundproofing. The walls of the hotel are also specially thickened, if you are sensitive to sound, please contact us. If you have any problems during your stay, please contact us to arrange a quiet room for you. All the staff of our hotel are adhering to the service first, reputation first, wholeheartedly, guarantee your satisfaction with the work of the guidelines, and strive to make every one of the supreme left footprints in the customer satisfaction! Chen, general manager of the hotel
Iuliia
Double Room
Stayed in May 2023
Solo travelers
57 review
3.0/5
Posted on Jun 1, 2023
Quite inconvenient location if you take a subway. Have to walk at least 15-20 min. If you use cab no problem. Cleanliness is below average. Although the hotel is quite new
Response from Property: Dear guest, hello. We are located opposite the Dragon Dream Hotel, located in the city center. The distance between the Jiangsu Road and Yan'an West Road stations on Metro Line 2 and Line 4 is within 10 to 15 minutes. We attach great importance to your feedback and have always adhered to the principle of creating a comfortable home for guests during their travels. Upon receiving your feedback, we immediately notify the room to conduct a self inspection and rectification, The hotel lobby manager and room manager have strengthened their room inspections, provided training to room supervisors and room service, and avoided any hygiene issues. We apologize for any inconvenience caused to you. If you have any problems with the room during your stay, please contact us as soon as possible. All staff of our hotel adhere to the principle of service first, reputation first, and wholehearted work, ensuring your satisfaction, Strive to satisfy every customer who has left footprints in Heyi Supreme and return! Hotel General Manager Chen
Leonah
Superior Double Room
Stayed in Jan 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Mar 11, 2024
located in a cute neighborhood however it is a bit far from the metro station.
Response from Property: Hello, dear guests! Mmm~ Thank you for your praise of our service. I am glad that I can bring you good memories after we parted. Guest officer, thank you for your meticulous evaluation, which makes Xiao Yi feel like spring breeze. Our enthusiasm will last forever. We are waiting for you. Come back and give you a more satisfactory stay experience ~ Hotel General Manager: CHEN
OLGA
Family Room
Stayed in Feb 2024
Friends
6 review
4.7/5
Amazing
Posted on Feb 28, 2024
Nice place, good location. We decided to stay one more day there.
Response from Property: Hello, dear guests! One experience, two review, three times happiness, such as small will work harder to create a more warm and comfortable check-in environment, so that dear guests every time you can feel the warmth of happiness Oh! General Manager: Chen
Arly Garcia
Double Room
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 15, 2024
very convenient place. accessible to all good restaurants
Response from Property: Hello, dear guests! Wow, I am so happy to hear your compliments. All the joy comes from the smile on your lips. If you are satisfied, we will be satisfied. I believe that our service has indeed made you feel satisfied, let each guest have a warm and comfortable stay experience, is our greatest satisfaction, we respect guests, trust customers, carefully experience customer needs, we are your home away from home! General Manager: Chen
CliffHanger
Guestroom (2 beds)
Stayed in Jan 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Jan 13, 2024
Awesome! Staff were very friendly & the room was comfortable.
Response from Property: Dear guests, hello! Thank you for choosing Zhongshan Park and Yizhizun Hotel in Shanghai. Providing you with convenient and high-quality service is what we should do. Putting our guests first is our unchanging pursuit and goal. We will always maintain and continue to work hard, committed to making every guest feel at home. All our staff will sincerely look forward to your visit again, and wish you smooth work and a happy life! Hotel General Manager: CHEN
Guest User
Double Room
Stayed in Apr 2023
Business travelers
1 review
3.7/5
Posted on Apr 9, 2023
Relatively good standards of cleanliness (*be advised that the Chinese hotel industry, except for the international hotel chains, has a long way to go if they are to to get to the quality of services rendered in the West and/ or Japan) Location is not bad, but the hotel is right in front of a busy street.
Response from Property: Hello, dear guests! Thank you very much for choosing to stay at our Zhongshan Park Hotel, and thank you very much for your valuable comments. We are very sorry that the service problem has not brought you a satisfactory experience, xiao Yi has fully recorded it, and will feed back to relevant depar**ents to strengthen the service training of hotel staff, for nothing else but to let you experience more of the beauty of Xiao Yi. I hope you can choose us again, give us a chance to make up for regret, I wish you a happy life, thank you! General Manager: Chen
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Fuu reqing bucuo
Tonet
Double Room
Stayed in Nov 2021
Couples
28 review
4.2/5
Very Good
Posted on Feb 5, 2022
Nice hotel option in downtown. Reception is kind and helpful, rooms are clean and small and location is great.
Guest User
Guestroom (2 beds)
Stayed in Jul 2021
Couples
1 review
5.0/5
Outstanding
Posted on Jul 3, 2021
nice~
Guest User
Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
Not bad, but there are not enough pillows. It is better to have four pillows for a double bed.
Original TextTranslated by Google
Response from Property: Dear guest, hello! A few simple words are full of trust, steady happiness, and a sense of accomplishment that cannot be taken away or erased by others. Xiaoyi likes all the words of recognition you type when you tap on the keyboard. I wish you a happy life! Hotel General Manager: CHEN
Guest User
Double Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 29, 2024
The location is good and it's good value for money. Late check-in until 2 o'clock is also possible.
Original TextTranslated by Google
Response from Property: Hello, dear guests!No words are needed, let Xiaoyi tell you with actions that you are so discerning and what lasts in this world is your heart. I believe we will meet you again soon, waiting for you --- Hotel General Manager: CHEN
Anonymous User
Double Room
Stayed in Mar 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The room is not big but has everything you need. It is clean and tidy. The room is well soundproofed and the staff is very friendly. It's close to the road, but there is still some noise. Very close to the Consulate General of the Philippines in Shanghai, just across 2 roads.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Mmm~ Thank you for your praise of our service. I am glad that I can bring you good memories after we parted. Guest officer, thank you for your meticulous evaluation, which makes Xiao Yi feel like spring breeze. Our enthusiasm will last forever. We are waiting for you. Come back and give you a more satisfactory stay experience ~ Hotel General Manager: CHEN
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The hotel is not bad. They will call you if you leave something in the room.
Original TextTranslated by Google
Response from Property: Dear guest, hello! A few simple words are full of trust, steady happiness, and a sense of accomplishment that cannot be taken away or erased by others. Xiaoyi likes all the words of recognition you type when you tap on the keyboard. I wish you a happy life! Hotel General Manager: CHEN