No. 179 Xinjinqiao Road, Pudong New Area, Shanghai, 201206, ChinaView Hotel Details
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Yitel (Shanghai Jinqiao) Guest Reviews
4.8/5
Excellent
1025 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1025)
Positive reviews(1005)
Reviews with photos/video(86)
Classy environment(102)
Delicious breakfast(70)
Friendly front desk staff(60)
Quiet & comfortable(51)
Easy to get around(49)
Convenient parking(35)
Close to metro(18)
Perfect for business trips(9)
Negative reviews(20)
Lei
Double Room A
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Much better than I expected as a business hotel. Breakfast is delicious, and room is very clean. I like the check out timing, 2pm :-)
Lukas
Suite
Stayed in Aug 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Aug 13, 2024
i had the suite. it's very spacious, has 2 tvs, 2 sofas, 1 big bed, 1 small and 1 large bathroom (with bathtub). i got 4 bottles of water every day, as well as different kinds of tea and coffee.
Response from Property: "Dear guest, hello: The journey is long, and there is always a rest station. Xiaoyi never forgets her original intention. Thank you for coming. Xiaoyi will work harder to bring you a better stay experience. I wish you a happy life and happiness every day! - Racher "
Anonymous User
Double Room A
Stayed in Dec 2023
Couples
11 review
4.7/5
Amazing
Posted on Jan 1, 2024
The staff was very helpful, the room was clean and neat and had everything we required, the bed was really comfortable and we appreciated that. The location was abit far from the bund but it was nice and quiet with no traffic.
Response from Property: The flowers are blooming in the pinellia, which is as picturesque as a poem. No matter where you are lost, Xiaoyi will always be here to guide you home! ~ I love you Xiaoyi; General Manager of Yitel Hotel——Grace
Guest User
Business Queen Room
Stayed in Mar 2024
Business travelers
5 review
3.5/5
Posted on Mar 29, 2024
Room quite small, lighting quite dim. Bed on mezzanine level up creaky stairs. Huge TV in bed room. Chinese breakfast selection, plenty to select from but even getting to breakfast when it opens at 7am all hot food is cold.
Response from Property: Dear guest, hello: We are very sorry to have brought you a bad check-in experience. We are deeply sorry for this. The hotel has been open for a long time. The room type you booked is a room that the hotel is planning to renovate. The main lighting in the room is warm, so the lighting is dim. It is recommended that you choose the hotel's existing superior room type. I believe it will definitely give you a different experience. Check-in experience. In our future work, we will focus on training in the restaurant to improve our overall service level and business capabilities, so that every visitor can have an extremely comfortable journey and stay experience. Thank you very much. The reviews of our hotel during our busy schedule allowed us to discover our shortcomings and gave us room and opportunities to make further progress. I also hope that you can choose our hotel again in your future travels, so that we can bring a new look to you and other travelers, so that you can get to know us again, thank you! General Manager of Yitel Hotel——Grace
Guest User
Guestroom (2 beds)
Stayed in Mar 2024
Business travelers
6 review
4.5/5
Great
Posted on Mar 3, 2024
Great stay. Hotel was very comfortable and good base for business meetings in Shanghai. Good facilities in room Excellent meeting rooms and workspaces on ground floor.
Staff helpful.
Response from Property: This brief encounter gave each other wonderful memories. Xiaoyi thanks you for your choice. Xiaoyi thanks you for your affirmation and looks forward to meeting you again~ General Manager of Yitel Hotel——Grace
Guest User
Double Room A
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Service is very good. Parking is convenient
Anonymous User
Double Room A
Stayed in Jun 2024
Family
30 review
5.0/5
Outstanding
Posted on Jun 4, 2024
Very clean hotel and good service. Will come back again in future
Response from Property: There are countless scenery along the way, which makes you stop for us and feel infinite joy in our hearts. Xiaoyi is beautiful because of your arrival. I hope to spend the good times with you in the future~ General Manager of Yitel Hotel——Joe
Alex_Machine
Double Room A
Stayed in Dec 2023
Couples
9 review
4.5/5
Great
Posted on Jan 1, 2024
A beautiful spacious room with a large Queen size bed. Lighting is a little dim, however the goods easily outweigh the bad. Service and Reception were very very good
Response from Property: Dear guest, thank you very much for staying at the Yishang Hotel Jinqiao Branch. We are still not perfect if we do not receive your five-point praise. Thank you for your valuable comments about the hotel. We sincerely look forward to your next visit. General Manager of Yitel Hotel——Grace
Ms. Lulu A. Gualvez
Double Room A
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 15, 2024
I did not expect that this hotel is way better than the previous hotels I have been in Shanghai. Breakfast is ok, friendly staff, and good location.
Response from Property: No words can be worth your recognition. I look forward to your visit again ~ Grace, General Manager of Yitel Hotel
Valerii
Double Room A
Stayed in Aug 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Sep 2, 2024
As good as any time before....
Guest User
Double Room A
Stayed in Aug 2022
Couples
5 review
3.5/5
Posted on Aug 8, 2022
The hotel was ok. There was a very slight smell in the room but overall things were fine.
Response from Property: Thousands of words condensed into one sentence, thank you for choosing Xiaoyi Hotel, thank you for your careful discovery and careful sharing. The hotel also attaches great importance to the issues you raised, and we will actively rectify the shortcomings. Provide better services and better rooms to every Yiyou. Xiaoyi will learn from it as a lesson and make improvements in time. Xiaoyi needs you to give us the opportunity to improve and improve. Xiaoyi's purpose is to serve with heart and let you feel the neighborhood service. Xiaoyi looks forward to your next visit. read. General Manager of Yitel Hotel——Felix
Leslie Low
Double Room A
Stayed in Oct 2023
Business travelers
3 review
4.0/5
Very Good
Posted on Jan 13, 2024
Value for money
Qinghuai
Business Queen Room
Stayed in Oct 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Oct 25, 2024
This is a very cost-effective hotel. The front desk service is also very good. They upgraded it for free. The room feels clean. My favorite part is the public lounge area next to the front desk. It is very beautiful and suitable for business trips, meetings with five or six colleagues in the department, or temporary office work.
Original TextTranslated by Google
Response from Property: Dear guest: Your praise for Xiaoyi is better than the sunshine, and your affirmation of Xiaoyi is better than the blooming of flowers. General Manager of Yitel Hotel - Racher
yujf123
Double Room A
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 22, 2024
The room is very clean, the bed and bedding are comfortable, the front desk girl is friendly and the breakfast is good
Original TextTranslated by Google
Response from Property: "Dear guests, hello! Thank you for meeting you in this most beautiful season. In this poetic and dreamy season, Home Inn has been walking along the rhythm of youth, without being impetuous or superficial, but with a look of trust and determination. Home Inn will always give back to every guest with the most considerate service. Thank you for your company all the way! General Manager of Yitel Hotel——Racher
"
Guest User
Double Room A
Stayed in Oct 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Facilities: Good
Sanitation: Good
Environment: Good
Service: Good
Transportation is very convenient, some rooms have no windows
Original TextTranslated by Google
Response from Property: "Dear guest: Hello! Thank you for your stay and your warm praise for the hotel. The hotel has been working hard to provide a first-class stay experience, and we pay close attention to your comments. Your satisfaction with the hotel service is the driving force for all hotel staff to work. Making every guest feel at home is our ultimate goal of service. We look forward to your visit again. I wish you and your family happiness and good health! General Manager of Yitel Hotel——Racher
"