IntercityHotel Shanghai New International Expo Center

IntercityHotel Shanghai New International Expo Center Reviews

IntercityHotel Shanghai New International Expo Center

Floor 5, Tower A, Yingfeng Tiandi, No. 308 Lanhua Road, Pudong New Area, Shanghai, ChinaView Hotel Details
IntercityHotel Shanghai New International Expo Center
IntercityHotel Shanghai New International Expo CenterIntercityHotel Shanghai New International Expo CenterIntercityHotel Shanghai New International Expo Center
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IntercityHotel Shanghai New International Expo Center Guest Reviews

4.8/5
Excellent
3247 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(3247)
Positive reviews(3230)
Reviews with photos/video(356)
Delicious breakfast(249)
Easy to get around(233)
Friendly front desk staff(195)
Large rooms(154)
Close to metro(119)
Perfect for business trips(101)
Would stay again(100)
Excellent room layout(32)
Negative reviews(17)
OngAndrew
City Superior Double Bed Room
Stayed in Oct 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 29, 2024
I recently stayed at your hotel for four nights and had a wonderful experience. I particularly enjoyed reading the book provided in the room, Founder's Note. It was incredibly insightful and added a personal touch to my stay. Additionally, the hotel's location near the exhibition hall was very convenient and made my trip even more pleasant. Thank you for the great experience, and I look forward to staying with you again in the future.
Response from Property: Hello dear guests! Thank you very much for your support and recognition of the hotel, everything we do is only to bring a different experience to every guest, we are really very moved and happy to see your satisfaction and affirmation, we will continue to work hard to always be ready to meet you next time! General Manager: stone.
Patrik Tomanovic
City Double Bed Room
Stayed in Oct 2024
Business travelers
34 review
3.5/5
Posted on Nov 12, 2024
To find the reception is bit tricky. You need to use lifts with really dirty carpets with Intercity logo. Check in process was ok and then next lift to the rooms with the same very dirty carpets (I am asking myself, why designers are using carpets in the areas where it is difficult to maintain them). Although I got non-smoking room there was smell of cigarettes in the room. Room was changed by reception team pretty quick and next room was not so smelly. I have used as well washing machine , drying and ironing which was ok (note one machine is manageable only by app, so in case you do not speak Chinese, you will be lost as me.
Response from Property: Dear guest: Thank you for choosing Shanghai Intercity Hotel and providing a fair and valuable evaluation. Unfortunately, we did not provide you with a pleasant stay experience. We will provide feedback to the relevant departments regarding the issues you raised. We will review our shortcomings and actively make corrections. If you encounter any problems during your stay, please feel free to call the front desk at any time. We are willing to grow under your attention and look forward to meeting you again! General Manager stone
Guest User
City Double Bed Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Good location, clean and modern hotel, very close to the airport maglev station (10 minutes walk) and metro station (few minutes). Convenient for a short time, 35-40 minutes total to the airport.
Response from Property: Dear guest: Hello! Thank you for your review. Your satisfaction and support are the encouragement and support for our continuous progress. Our greatest achievement is to make every guest come and go with satisfaction. Sincerely looking forward to your next visit, guest~General Manager Stone
Muhammed Moosa
City Hollywood Double Bed Room
Stayed in Oct 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Nov 12, 2024
All good except you can’t control the Aircon so it gets hot sometimes
Response from Property: Dear guest: Thank you for choosing Shanghai Intercity Hotel and providing a fair and valuable evaluation. Unfortunately, we did not provide you with a pleasant stay experience. We will provide feedback to the relevant departments regarding the issues you raised. Due to the cooling weather, the hotel's central air conditioning has turned off the cooling mode. We apologize for not explaining this to you properly. We will review our shortcomings and actively make corrections. If you encounter any problems during your stay, please feel free to call the front desk at any time. We are willing to grow under your attention and look forward to meeting you again! General Manager Stone
Guest User
City Double Bed Room
Stayed in Oct 2024
Business travelers
2 review
4.5/5
Great
Posted on Nov 29, 2024
Walking distance to the Shanghai New Exhibition area. No English-speaking staff even during the international exhibitions. OK, but less than average Chinese breakfast
Response from Property: Dear guests, first of all, thank you for taking the time to give us a sincere review. We will actively strengthen the training of our staff, and we will also actively follow up on breakfast and add more Western breakfast types. Thank you for your valuable comments, welcome your supervision, look forward to your next stay, I believe we will get better and better, live up to your expectations! General Manager: stone.
Fereen Po
City Deluxe Double Bed Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Our stay at IntercityHotel Shanghai was nothing short of fantastic! From the moment we arrived, the reception staff was incredibly warm, friendly, and accommodating. The reception in-charge was especially helpful, ensuring that our registration process was quick and seamless. We were also delighted to be allowed early check-in, which made our arrival much more convenient after a long journey. The thoughtful service really made us feel valued right from the start. As members, we enjoyed a discount on breakfast, which was a wonderful bonus. The breakfast spread was delicious with a variety of options, and we truly appreciated starting our day with such a hearty meal. The room itself was comfortable, clean, and well-equipped, providing the perfect retreat after a busy day of exploring. The hotel’s location is ideal, being close to key attractions, public transportation, and especially the SNIEC W1 Exhibition Hall, making it an excellent choice for business travelers. Overall, we highly recommend IntercityHotel Shanghai to anyone looking for excellent service, great value, and a comfortable stay in the heart of the city. We’ll definitely be returning on our next visit!
Response from Property: Dear guests: Hello! Thank you for your review of IntercityHotel Shanghai New International Expo Center. Serving every guest attentively, making every guest feel at home, living happily and satisfying is what all the staff should do. We are honored to receive your satisfaction and praise. We look forward to your next visit. General Manager stone
Guest User
City Superior Double Bed Room
Stayed in Oct 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 27, 2024
Good rooms and great location for the New Shanghai Expo centre. Only downside was the elevators were a bit slow sometimes.
Response from Property: Spring breeze ten miles less than your full praise, I hope we can use more intimate service, more perfect facilities in your next stay to give you a more satisfactory accommodation experience! All the staff of the hotel sincerely look forward to your visit again, and look forward to meeting you again unexpectedly~ General Manager Stone
August M
City Double Bed Room
Stayed in Apr 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on May 4, 2024
I recently had the opportunity to stay at IntercityHotel Shanghai, and overall, it was a pleasant experience. The hotel itself was nice, with modern amenities and friendly staff. However, there was one significant drawback that affected my stay. The walls in the hotel seemed to be paper-thin, which meant that I could hear every sound coming from the neighboring rooms. Whether it was the flushing of a toilet or someone taking a shower, the lack of soundproofing was quite noticeable. This resulted in a lack of privacy and disrupted my sleep at times. Despite this issue, I must commend the hotel on its cleanliness and comfortable rooms. The location was also convenient, with easy access to public transportation and nearby attractions. In conclusion, while IntercityHotel Shanghai offers a pleasant stay with its nice facilities and friendly staff, the thin walls can be a significant inconvenience for those seeking a peaceful and quiet environment. If noise sensitivity is a concern for you, it may be worth considering other accommodation options
Response from Property: First see infatuated, goodbye infatuated, Intercity thank you for your comments, I believe that the future Intercity will be better and better, looking forward to your stay again ~ General Manager :Kim Wang
Guest User
City Executive Double Bed Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Perfect location near the expo center. Five minute walk to maglev and trains to the airport and city center. Above a mall with restaurants and cafes. Staff was helpful and courteous. Room was clean and well maintained.
Response from Property: The world is so big, it's an honor to meet you. Have a nice life
Evgeny K
City Double Bed Room
Stayed in Mar 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Perfectly located between Maglev station and Expo site entrance. Couldn't be any better.
Response from Property: Good things are always worth sharing, thank you for your comments, we look forward to your next visit! General Manager Kim Wang
Guest User
City Executive Double Bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The Intercity is a great hotel. Very close to the trade show I was attending.
Response from Property: Dear guests: Hello! Thank you for your full five-star evaluation, we will continue to work hard with your encouragement and support, and believe that we will definitely do better! Thank you for your support and love, and I wish you well! General Manager: stone.
Vicnes
City Superior Twin Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Value for money and very near to metro station. Next to it , there is a mall as well.
Response from Property: Every time you make a choice, Intercity will take good care of you and accompany you wholeheartedly~General Manager Kim Wang
Guest User
City Hollywood Double Bed Room
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Sep 1, 2024
Nice new hotel quite near Longyang metro station and Maglev. Rooms are clean with big wndow. We've been staying there for one night and didn't have breakfest but people say there is a good meal. The hotel provides a shuttle bus to the New Expo Center, Disneyland and metro station. Metro is near but you had to go about 7 minutes to the nearest crossing (with stairs and elevator, not on the road) , go upstairs and than a couple of minutes return back by other side of the street. It's quite difficult if you have heavy suitcases. Unfortunately the staff doesn't speak English and can only use the special device for translation. It takes additional time. All other is perfect.
Response from Property: Encounters in life, one after another, are all great fate. Thank you very much for your support, and I hope to spend wonderful time with you on intercity journeys in the future! General Manager Kim Wang
Guest User
City Superior Double Bed Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Great hotel to stay at close to everything!!! Excellent service and staff!!
Response from Property: 細節是温潤愛情的土壤,細節最是感動人心,我們從絲絲細節入手,讓您感到舒心、安心是我們的職責所在,感謝您對城際的認可。總經理 stone。
Guest User
City Deluxe Double Bed Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 23, 2024
perfect business hotel located directly next to the exhibition center . very friendly staff at checkin
Response from Property: Elegant environment, attentive service, delicious meals, and intercity efforts aim to provide you with maximum comfort. Thank you for your praise, intercity will be more dynamic! Looking forward to your next visit! General Manager Kim Wang