To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.1
Cleanliness4.0
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All Reviews(124)
Positive reviews(108)
Reviews with photos/video(25)
Awesome stay(29)
Amenities were average(13)
Large rooms(10)
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Friendly front desk staff(7)
Great location(4)
Negative reviews(16)
Anonymous User
Business Double Room
Stayed in Oct 2021
Other
6 review
1.0/5
Posted on Oct 5, 2021
rr yui
Guest User
Business Double Room
Stayed in Nov 2023
Family
4 review
4.0/5
Very Good
Posted on Nov 22, 2023
I chose this hotel specifically because the Internet celebrity recommended the 158 seafood set meal, but what was disappointing was that the restaurant was closed. Fortunately, the breakfast includes Chaoshan authentic pork rice noodles and braised meat, which is very delicious. If I want to go to Chaozhou, Sister Xiao Lu at the front desk can help me call a taxi, which saves me a lot of trouble and the service is great.
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Response from Property: Thank you very much for taking the time to review us while you are busy. We will improve your suggestions and we will continue to work hard for your recognition of our services. We look forward to your next stay at our hotel.
Anonymous User
Business Single Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 30, 2023
I come to Shantou just to eat delicious food. There are so many delicious foods! ! ! When I arrived at the hotel, I checked in. The hotel had already processed my room card for me. I took my luggage to the room and arranged a room near the back. It must be very quiet. I opened the door and found that the room had no peculiar smell and was very clean. It is my favorite hotel. I washed and tidied up. I was very tired after a day of shopping today. Wash all the clothes, lie on the bed and read today's itinerary, and study Nan'ao Island for the next day.
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6/13
Response from Property: Thank you for your high praise for us. Your satisfaction is our infinite motivation; we will maintain this enthusiasm and sincerely serve you. We look forward to your visit again and are waiting for you!
Guest User
Business Single Room
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 8, 2023
The room was very spacious for a family of three. I originally wanted to book a twin bed, but the regular room was so big and it was very nice. There was a food court next to it. I had a great time staying there. The fried rice at the buffet downstairs was really, really delicious. The lady at the front desk said that if you stay in the hotel, you can have four meals a day for free. No other hotel can do this for eating late, right? 🫡
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Response from Property: Thank you for your review, welcome to stay next time
Guest User
Business Double Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 2, 2023
Very satisfied with this hotel, my children didn't want to go home.
The twin beds are both 1.37 cm wide enough. The two mattresses are put together, which is just right for two adults and two to take a nap.
The overall service experience is very good, both the front desk staff and the room cleaning staff are very enthusiastic and professional, great! I will book this hotel again next time. The transportation is convenient and there is a large shopping district next to it.
The price of more than 200 yuan also includes four meals. Although there are not many varieties, it is enough to satisfy your appetite. The Longan Food Street is just across the overpass and there are many internet celebrity check-in spots.
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Response from Property: Junlong Business Hotel has a natural, comfortable and fresh stay environment, and provides meticulous neighborhood services. It is a warm hotel. Dear, if you like it, recommend it to your relatives and friends to experience the most considerate service.
Anonymous User
Business Single Room
Stayed in Feb 2024
Family
6 review
1.5/5
Posted on Feb 18, 2024
It is a very old hotel. The carpet is so dirty that you can see large stains. It must have not been cleaned. The glass door of the shower room is full of water stains. The sink has not been wiped clean. The facilities are old and everything feels gray. It was hazy and the lights in the room were very dim. The price is not cheap either and I would not recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing Junlong Business Hotel. We will continue to improve facilities and equipment and improve service quality. If you encounter any problems that need to be solved during your stay, please call the duty manager or the front desk immediately and we will respond as quickly as possible. We will solve it for you. We look forward to your visit again. I wish you a happy life!
albertfklee
Business Single Room
Stayed in Oct 2023
Business travelers
2 review
3.2/5
Posted on Oct 29, 2023
1) Breakfast, lunch, dinner and late-night meals are included, but the quality is very average. Breakfast standard of 7 Days Inn chain store
2) The bathroom door could not be fully closed, causing water to flood the entire bathroom.
3) The sound insulation effect of the door is not good. I often hear noises in the corridor
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Anonymous User
Business Single Room
Stayed in Mar 2023
Friends
1 review
1.0/5
Posted on Mar 5, 2023
Facilities: The replacement sheets and quilt covers are not complete and you have to replace them yourself!
Hygiene: The smell is not very pleasant, and the scariest thing is that there are rats
Environment: There are unknown machines outside that are very noisy. I couldn’t sleep well in the second half of the night!
Service: Even if the two of us couldn't catch the mouse after we found a mouse, they didn't even offer to change rooms for us even though there were rooms available!
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Response from Property: Hello, dear customer, thank you for pointing out our shortcomings and problems. We will improve and deal with these issues. Thanks
Anonymous User
Business Double Room
Stayed in Aug 2023
Family
2 review
1.5/5
Posted on Aug 25, 2023
The room equipment and facilities are old, the carpet is not clean to the naked eye, the room has a strong musty smell, and I wear a mask to sleep all night! The lighting in the room is relatively dim, the toilet is not clean enough, and hair is still stuck on the mirror!
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you very much for choosing Junlong Business Hotel. We will continue to improve facilities and equipment and improve service quality. If you encounter any problems that need to be solved during your stay, please call the duty manager or the front desk immediately and we will respond as quickly as possible. We will solve it for you. We look forward to your visit again. I wish you a happy life!
Zhihong
Business Double Room
Stayed in Mar 2023
Friends
2 review
2.0/5
Posted on Mar 18, 2023
I came here after the epidemic started. After three years of separation, the hotel decoration inside and outside was old. The corridors, elevators, and rooms are all filled with the unforgettable smell of smoke. There were gray and black stains in the shower room again. The school next door starts classes at 8 o'clock and it's very noisy.
The only thing I want to like is the restaurant in the hotel. The food and presentation are okay.
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Response from Property: Dear guest, thank you for taking time out of your busy schedule to leave a review. We are deeply sorry that this time we did not bring you the perfect experience you expected. We will do our best to bring you a more perfect stay experience next time. We look forward to it. Your visit again!
Guest User
Executive Business Room
Stayed in Oct 2022
Other
1 review
1.0/5
Posted on Oct 5, 2022
Be sure to avoid pitfalls, there are too many surprises:
1. I was sleeping soundly at around 12 o'clock in the middle of the night. The phone in my room rang. I was very scared. After all, it was the first time I encountered a hotel phone ringing in the middle of the night. After hesitating for a while, I picked up and the front desk called us to ask if we had parking? ? Oh my god, is this something normal people can understand? The front desk made a phone call in the middle of the night to wake up the residents? It is recommended that the hotel train its basic service awareness.
2. The hotel decoration started at 7:53 in the morning, and very noisy big excavators and mixers were used all morning. I was wondering if it would stop after a while, but it ended up not stopping until I went out after nine o'clock (PS: The hotel next door is being renovated)
3. When checking out, the deposit is required for various reasons... experience for yourself: (
By the way, the hotel smells very bad. It smells musty when you get on the elevator.
Original TextTranslated by Google
Response from Property: .When the lady knows that you are unhappy, she feels very sad. I am sorry that I did not give you a good stay experience. We will strengthen the training of the housekeeping department and strive to provide you with satisfactory service next time!