Don’t pay attention to the horrible reviews. It’s not out first time in Egypt and definitely not our first time traveling either. We’ve been to many hotels and resorts and this place is definitely a good choice for it’s price. As soon as we arrived we got checked into our rooms and got our luggage transferred via golf car. The room itself had a lot of space, it could fit everything we needed. We had a pool view, so in the evenings we could hear the music coming from the stage, but it wasn’t bothering us at all. However, if you want a quieter room, tell them to give you one with a garden view. The hotel staff was friendly and helpful, at the pool bar there was a barman named Ibrahim - he was making us the best cocktails and always giving us a smile. The restaurant staff was really nice as well. The food is alright, although on some days we were going to restaurants outside the hotel just for some change. The territory of the hotel is enormous, it took us awhile to remember all of the locations. There are several swimming pools, including the ones in the waterpark area. There’s lots of slides as well. Everytime we’d go there we’d spend at least 3 hours. About entertainment - they provide evening shows, as well as activities during the day at the big swimming pool. There was a really nice girl named Daniella, she was the one doing the kids entertainment every night and was always playing with our 5 year old. There was also a colombian guy doing dance lessons around the swimming pool, we were joining him sometimes, he’s fun. The rest of the team are fine as well, although we didn’t interact with them as much. They have a foam party going on twice a week, which was quite fun too. There are issues with wi-fi at night, probably because too many users are trying to connect at the same time. Mosquitoes are terrible, especially at night, make sure you grab something to protect yourself, or wear clothing that covers your entire body. We would also like to suggest to the bar area to get some paper cups - not everyone wants to take glasses or normal cups to the room. I guess these are the only issues we’ve found during our stay. We would recommend this hotel for a family vacation.