The room I booked on Ctrip was free of deposit, but when I arrived at the front desk, I asked me to pay a deposit of 800, and I paid it. When I checked out, I only refunded 202. I called the front desk and said the refund was wrong. Add WeChat to return the remaining deposit. I won’t say anything about this hotel’s deposit. If I didn’t receive the deposit refund message, would it be wrong? Please be more mindful of the guests who go. The room environment is really good, but the service really needs to be improved.
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