Vienna Hotel (Shenzhen Guanlan Guanhuyuan)

The room is very beautiful and well-equipped, especially the bed is very comfortable. The service of the lady at the front desk is also good, which makes people feel very good. The hotel also provides a rich buffet breakfast

The front desk guy was great, very nice and polite. The hotel was very comfortable.

Facilities: Complete Sanitation: Clean Environment: Comfortable Service: Good attitude Free upgrade Late check-out Like e

Very good, very comfortable stay, the lobby looks very grand

Good service attitude: The hotel staff is very friendly, warm and thoughtful, giving people a home-like feeling. Complete facilities: The hotel has complete facilities, with a laundry room on the 7th floor and a breakfast room on the 3rd floor. Sanitary environment: The hotel lobby is spacious, the rooms are clean and tidy, and the beds are comfortable

The room is very clean. The Vienna brand is trustworthy. I heard the greeting as soon as I entered the door. The front desk service was also very good. I will come again next time. Recommended!

Let's talk about the two items that didn't get full marks. First, the environment, not the hotel itself, but the external environment. I stayed in a room on the fifth floor, but the sound of karaoke downstairs lasted from about nine o'clock to more than three in the morning, and they were singing with a microphone. When they sang the high notes, I could even feel the slight vibration of the floor. At 12:30, I called the front desk to communicate, and the front desk said that I had complained before, but the complaint didn't work. From a personal point of view, staying in a hotel is to get a good sleep and rest during a short journey. From this point of view, I can only give a low score to the environment this time. Because this accommodation experience did not solve my most basic needs for staying in a hotel. I hope the hotel can effectively solve this problem in the future. Then there is the facilities. There is no big problem here, but there is a lighting problem in the room where I live. Specifically, as long as the switch of the corridor light is turned on, all the lighting will be cut off, and then the maintenance personnel must adjust the electric box to solve it. There was no big problem within an hour of my stay. But this problem appeared later. But it is not a particularly serious problem in itself. The lack of corridor lights has an objective impact on the overall lighting of the room, but it is not so serious and acceptable, and the service attitude is very good. So I gave it 4.5 points.

Great, very hygienic