City Fengdu Hotel Reviews

Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! Hello dear guests! Your unstinting praise is the greatest recognition for us. City Fengdu Hotel is located in Longhua Commercial Center, Longhua District, near Tianhong Shopping Center and China Resources Vanguard. It is only 1km from Longhua Station of Line 4 and 5-10 minutes from Shenzhen North Station. Currently the hotel has 15 parking spaces. At present, the hotel provides smaller daily necessities such as disposable face towels, disposable bathrobes, mouthwash, rubber bands, facial cleansers, makeup remover cotton, alcohol wipes and cotton swabs, dental floss, etc., all for your enjoyment. The hardware facilities include a large refrigerator. , smart washing machines, and dryers, any of our progress is just to hope that you can have a worry-free stay, embody service in every detail, pay attention to details in service, serve with heart, and be warm, although it is full of beauty, but We have been working hard. There are scented tea snacks in the lobby, free laundry and dryers, and there are makeup remover wipes, disinfectant wipes, sleeping earplugs, etc. in the service box. The 24-hour butler service can help you deliver them to your room at any time, so that you can Feel the same comfort as at home! Your satisfaction is only our starting point. To move and surprise you is the direction of our efforts. Thank you again for your precious time to give your evaluation. Fate never comes late. We hope to meet you next time. Fengdu wishes you: be happy every day and all the best. ! !

Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey! Hello dear guests! Your unstinting praise is the greatest recognition for us. City Fengdu Hotel is located in Longhua Commercial Center, Longhua District, near Tianhong Shopping Center and China Resources Vanguard. It is only 1km from Longhua Station of Line 4 and 5-10 minutes from Shenzhen North Station. Currently the hotel has 15 parking spaces. At present, the hotel provides smaller daily necessities such as disposable face towels, disposable bathrobes, mouthwash, rubber bands, facial cleansers, makeup remover cotton, alcohol wipes and cotton swabs, dental floss, etc., all for your enjoyment. The hardware facilities include a large refrigerator. , smart washing machines, and dryers, any of our progress is just to hope that you can have a worry-free stay, embody service in every detail, pay attention to details in service, serve with heart, and be warm, although it is full of beauty, but We have been working hard. There are scented tea snacks in the lobby, free laundry and dryers, and there are makeup remover wipes, disinfectant wipes, sleeping earplugs, etc. in the service box. The 24-hour butler service can help you deliver them to your room at any time, so that you can Feel the same comfort as at home! Your satisfaction is only our starting point. To move and surprise you is the direction of our efforts. Thank you again for your precious time to give your evaluation. Fate never comes late. We hope to meet you next time. Fengdu wishes you: be happy every day and all the best. ! !

Response from Property: Dear customer, hello. Thank you very much for your review of our hotel despite your busy schedule. We have marked the size of the mini room you booked on the platform. You can go to the platform to have a look. As for the parking problem you mentioned, first of all, the parking lot security guard must ask Only after confirming whether you are a guest staying at the hotel can you enter and park. The second is to pay the deposit: we all have to monitor it. After reviewing the monitoring, we learned that you are really making trouble unreasonably: Ctrip has a flash check-in service. The flash check-in service is equivalent to credit check-in and can be processed directly without paying a deposit. Check in. You don’t even have a platform’s credit, so why don’t we charge a deposit? We have written on the platform that we will charge a deposit. If you don’t want to pay a deposit, why are you still here? We believe that we do not feel any guilt towards you in terms of our service and attitude, and it is still our fault if we make any mistakes. I am very sorry to bring you a bad experience during your stay. I wish you a happy life and everything is well~

Response from Property: Dear guests: Hello! Thank you very much for sharing your stay experience despite your busy schedule. I feel a bit sad and happy after receiving your review. I am happy that you recognized our hotel, but sad that you did not give it a full 5 stars. Yo. However, with your affirmation, we will definitely bring the remaining 1 star closer. We hope that your next stay will bring you a different feeling. If you have any questions during your stay, you can contact us and we will be available 24/7 We are here to serve you hourly. City Fengdu Hotel is located in Longhua Commercial Center, Longhua District, near Tianhong Shopping Center and China Resources Vanguard. It is only 1km from Longhua Station of Line 4 and 5-10 minutes from Shenzhen North Station. Currently the hotel has 15 parking spaces. At present, the hotel provides smaller daily necessities such as disposable face towels, disposable bathrobes, mouthwash, rubber bands, facial cleansers, makeup remover cotton, alcohol wipes and cotton swabs, dental floss, etc., all for your enjoyment. The hardware facilities include a large refrigerator. , smart washing machines, and dryers, any of our progress is just to hope that you can have a worry-free stay, embody service in every detail, pay attention to details in service, serve with heart, and be warm, although it is full of beauty, but We have been working hard. There are scented tea snacks in the lobby, free laundry and dryers, and there are makeup remover wipes, disinfectant wipes, sleeping earplugs, etc. in the service box. The 24-hour butler service can help you deliver them to your room at any time, so that you can Feel the same comfort as at home! Your satisfaction is only our starting point. To move and surprise you is the direction of our efforts. Thank you again for your precious time to give your evaluation. Fate never comes late. We hope to meet you next time. Fengdu wishes you: be happy every day and all the best. ! !

Response from Property: Dear customer, hello. Thank you very much for your review of our hotel despite your busy schedule. We have marked the size of the twin room you booked on the platform. You can go to the platform to have a look. We are very sorry for the damaged sheets you mentioned. After reporting this problem at that time, our staff helped you put on new sheets and quilt covers within two minutes, and because you were impatient at the time and asked you many times whether to cancel the order, we believe that we are not very good in terms of service and attitude. I don’t have any guilt for you. We are definitely not as good as newly renovated hotels in terms of environmental facilities, but we are among the best among hotels at the same price. In terms of hygiene, we insist on disinfecting every guest. I am very sorry to give you this Checking in brought a bad experience. I hope you can choose us next time and give all employees of City Fengdu a chance to change their ways. I wish you a happy life and all the best~

Response from Property: Dear guests: Hello! The best time is on the road, and the most beautiful self is in the distance. Every journey has a different scenery. The time you stay at the Fengdu Hotel in the city is contracted by us to provide you with a warm and comfortable harbor, warm and just right service. , the years are as peaceful as before, your mood is protected by us. May fate continue in the near future, and may you be in a good mood every day.

Response from Property: Dear customer, hello, first of all, we are deeply sorry and will help you solve your problem as soon as possible. In response to the questions you raised, we have conducted systematic training for the corresponding employees. Our store can provide electronic invoices and value-added invoices along with ordinary invoices. Regarding the statement made by our employees that there are no electronic invoices and only paper ones, it is absolutely wrong. I am very sorry that you did not provide you with the best experience during your stay. I hope you will choose us next time and we will definitely do better. I wish you a happy life and all the best!