Yasser Aoujil
May 20, 2023
I stayed in this hotel many times because of its perfect location, cleanliness and comfort of its rooms, this last time, i stayed there for the first time with my wife who had to work the first night in the hospital, and when she came back to the hotel in the morning, the security guy stopped her when she was trying to get into the elevator and it was embarrassing as it was in front of people, he thought she is not a client so he stopped her for an interrogation, it was embarrassing knowing the culture in Morocco, he should have known better as we literally just did the check-in together the day before. I always liked the staff in première-class always helpful and professionals, but I believe it's not my wife's fault the security guy doesn't know who checked in yesterday or not, very very very disappointed.