Ekho Sigiriya

The staff very friendly and very helpful were greeted with such a warm welcome. This property is more than 100 years ago. The food we had for dinner was the best food we had in Sri Lanka. The room was spacious, clean and the bed was so comfortable. We would highly recommend this place as it's in a great location very near to the Lions Rock.

Very friendly and helpful staff.. We highly recommend this comfortable and accessible hotel. The food is high quality, and the breakfast is good, big, and tasty, particularly the scrambled eggs! Special requests and tailoring food to personal tastes is possible directly with the chef if required, just best to give advance notice of preferences and time desired for meals so that they can prep and make it as best as they can. Be sure to enjoy sitting on the veranda with view of the rock. We were recommended this hotel by a friend and changed our booking from elsewhere last minute. We are so happy that we did and didn’t regret it for a moment and saved some money too! It’s beautifully and classically furnished, comfortable and a suitable place to hang out, and more than just sleep.

Stayed here for 2 nights luckily it wasn’t more than that. Emailed the hotel asking about their laundry list twice no one bothered replying, guess what I showed up and asked about their laundry service, the receptionist only replied ‘no’, and when I further asked didn’t you advertised your property has a laundry service then he said ‘the machine is broken’. That’s got nothing to do with me right? You could’ve offered an alternative as in charging me your full price then you take it out somewhere to have them washed? I know hotels can do that since I worked in the industry. Receptionist only took my passport and asked me to fill out the form, 0 explanation to what was included in the room plan (even my driver wondered why) Shower drainage was a disaster it was flooded, water pressure was so weak Internet was down for the 2 days that I stayed, the only place to have wifi service was in the lobby, which wasn’t consistent either. Needed to wake up at 430 the next morning so I had to go to bed early, at 22:15 realized the air con was dripping water, went to the reception and it was already pitched dark, luckily their kitchen was still opened so I managed to get their guys to come check. What they did was simply turned up my air con and said it’s fixed. 10 minutes later of course it’s still dripping so I went out again and guess what, this time even the kitchen is closed. I walked around the property trying to locate one staff - no one could been seen. Went back to the room hoping to locate a hotel information directory- none, not even a phone in the room. Called to the hotel main line no one picked it up. Looked up the Ekho hotel official website dialed all the numbers given for 10 minutes eventually reached out to their Colombo HQ and he got someone over and switched me to another room. By the time all these messed up finished it was already 2315 Next day demanded to speak with the manager on site he offered lunch and dinner plus the laundry. I gave him the bill for the laundry and had dinner at the hotel. It was kinda like a test to see whether the message was being passed down. Nope. At check out they charged me for dinner. I just wanted the whole thing to be over didn’t even bother asking for the manager again. Oh and did I mention the new room have had the same air con issue but I only noticed it after switching it off as I was about to check out. Seriously the only positive thing about this hotel was the location. Can you imagine not having ONE staff on ground to support what happens if there is an emergency? A simple signage which says call this number for any assistance needed during your stay, or to explain to the guest that your reception is closed after some certain hours at check in would’ve been helpful. I’ll avoid the EKHO group as a whole seriously.

What a perfect stay! I stayed for two day at here which was very delightful. Nice and Clean environment with entertainment. This place is very near to the Sigiriya Rock/Museum, Habarana Safari and Pidurangala Rock as well as Dambulla Temple also 15Kms away. The Staff was very kind and helpful. Also the manager was very helpful and he helped us to arrange a safari to eco park. Overall highly recommended hotel to stay at Sigiriya