This is well ***aged property, with very warm and courteous staff, starting from the security. I had rqsted for two interconnected rooms on the higher floors, and it was nice surprise to note that they had indeed obliged me, on same. We had dinner on the 14 th floor, at courtyard terrace - and quite enjoyed the food and ambience, with the backdrop of live music. The rooms are clean and well equipped. the breakfast buffet was a disappoin**ent - the room was overcrowded with some convention attendees. the spread was satisfactory, but having to push through the crowd, to reach the food, made for a poor experience. the crowds need to be better ***aged as inhouse guests do feel letdown. The presence of the head chef, who personally meet the guests, and the helpful staff, did allay some of the negative vibes. This is my grouse not only with this property, but with the hotel industry at large, when faced with the nuisance of mixing with large crowds.