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I returned to the Leonardo Royal Southampton a year after my last stay to visit the nearby boat show. Check in time is quite late at 16:00 but I checked in online and received an email at 15:15 to say my room was ready. Lovely executive room with a balcony overlooking Southampton. Nice touches like a handwritten welcome note with chocolates on the bed and a Nespresso machine in addition to the kettle and tea/coffee facilities. Very comfortable bed and a very quiet room despite the hotel being full. Prompt, attentive service from the bar and they went above and beyond by fetching Worcestershire sauce to add to my guests tomato juice! I was delighted to see that the bar area has been decorated and the hotel generally was looking more loved with signs of investment. The pool and spa area has also been decorated and was generally looking smarter. It is great that the pool is open from 06:30 to allow a swim before breakfast. The breakfast buffet in Leo's was excellent with a good range of food available. Plenty of freshly cooked hot items available for the full English with smiling, friendly staff toping items up as required. Congratulations to the management for all your efforts in these difficult times for the hospitality industry, these are certainly paying off. I hope that those who have had a less positive experience than me will give you another try. I will certainly be back.

We booked this hotel at very short notice and had to pay quite a top rate for an Executive Double as there were only four rooms left. We were attending the Womens Euro 22 match at St.Mary’s Stadium in Southampton and there were no hotels close to the stadium. Particularly with parking. Knowing that there was extreme difficulties in parking at at the Stadium we asked the hotel to book us a taxi to and from the stadium at the times we requested. They did so and kindly emailed confirmation . The Hotel is situated adjacent to one of the Cruise terminal and is perfect for a pre cruise or post cruise stay and a handy cruise parking is available.it is also close by the city centre within walking distance. Our room was excellent, overlooking the terminal. It had air conditioning, safe, a king double bed, some complimentary goodies like a small bottle of Prosecco, water and Kit-Kats. The bathroom too was roomy with hand basin, toilet and walk in shower. Again all clean and tidy. There was a very small problem with noise from the terminal with the early arrival of a cruise ship but nothing untoward. We ate breakfast in the hotel which was included in the rate. There were excellent choices of fruit, yoghurts, cheeses, cereals and jams etc. along with good choices in the good old full English breakfast. All the items were well cooked and hot. Save the fried eggs which are always well done in most hotels unless individually cooked. It was do your own toast , coffee or tea. Again choices of all of these were available. Despite other reviews we thoroughly enjoyed the breakfast and have absolutely no complaints at all. It certainly compared favourably with the buffet style breakfasts on a cruise ship, of which we have done many. We found all of the staff friendly , helpful and courteous. Check in and out was very easy and there is a car park charge but that happens in other hotels too. Overal, although a little expensive our stay was enjoyable and pleasant.

Best hotel I have stayed in The room Deluxe Marina View Room Really big room and nice comfortable bed Walk in shower with all Early evening a knock on the door asked if I wanted a turn down service Free gin and sherry Really good night sleep The staff Excellent very professional and helpful and if there was anything I needed they shorted it like a free transfer to my cruise the next morning