The first room we went to was dirty. It was obvious the floor had not been washed in a very long time - lots of dirt, dust and sticky substance near bed. The TV did not work. The bathroom floor and walls were dirty, and again it was obvious they had not been clean for a long time. We requested a change of room because the TV did not work. The other room we stayed in was also dirty and obviously not cleaned (floors, wall areas, etc. were filthy). Very disappointing. Also, the breakfast was a disappointment. The yogurt machine was not working, only one type of cereal, but showed more than one choice, same with the juice machine - some were just water not juice. Overall, it just seemed like management and the workers did not care to provide customers with a good experience. We will never book this hotel again!