Top Hotels in Stepantsminda with Spas

Service is amazing, especially the reception. If they make mistakes, they make up for them. Food is average, nothing special, not a lot of vegan options, but there are some (however, the labels are incorrect for some of them). Beverages are good, wide choice of plant-based milk, fresh juices, non-alco beverages. It's noisy and cold in the rooms, but the beds are very soft. Rooms are too small and basic, especially the bathrooms. The floor in the room is made of wood and polished rather good, but the floor in the bathroom is made with of tile and very cold, you literally feel it even in the slippers. The view is amazing for both sides, do not regret choosing a forest view this time. The selection of coffee/tea in the room isn't something you would remember. They use a lot of plastic and a lot of non-essential packaging, but they are trying to make something towards green lifestyle. The interior in the hotel and the uniform of staff is amazing, you feel that you are in the stylish and thoughtful area that has a good sound system, books and cozy sofas. Wi-fi connection is very poor, around 7mb, and you cannot use it at all. We had to use our mobile network to be able to work or watch something. Cleanliness is average, we had hair in our room, and changing rooms in the spa area were dirty. Cups in the restaurant were broken in some places. Overall, it's a good place to stay with amazing service and location that are probably the main reason for this price. However, they have a long way to go to become a place that deserves this kind of money for their rooms and food.

This description of the hotel confused 2 different places. both are located in the village ”Sno”. But one is a multi-storey large hotel, and the second is a small guesthouse! We stayed at the guesthouse! This is the sweetest cozy old house, where the owner has kept the charm of an old country house made of stone and modern design, creating a unique interior. The coziest room and the most comfortable bed, hand-painted wooden shutters, a lovely courtyard, the most hearty and delicious breakfasts! The host Lela is very caring, helps her guests in everything, you can contact her for any question! We are in love with this valley, the village is quiet, very picturesquely located among the mountains, there is a mountain river and a stream nearby, you can walk around, look at the sculptures of a local artist and even see an old tower. A great place to not just spend the night, but to really relax and explore this beautiful region of Georgia.

Someone has clearly spent a lot of time, energy and money creating a small hotel with a really nice interior design. Having done the hard work, the overall experience was let down by the simpler things. The manager (owner?) seemed completely disinterested, never a smile. It was like we were an inconvenience that he was barely tolerating. The food was fine but it was really expensive by Georgian standards. Another night we ate round the corner at Rooms Hotel. Now that is a stunning property and its perfectly fair that it is rather more expensive to stay there. But we ate there as non-guests and the food was markedly better and cheaper than Alpine Lounge. Even a coffee was cheaper there than at AL. I would suggest that if you don't want to walk into town you simply eat at Rooms each night and don't bother with AL. The breakfast at AL was good the first day, then the 2nd day maybe they had fewer guests so the buffet was gone and instead we had a smaller selection on our table. Was it our fault that they didn't have more guests?! Maybe too many people had read reviews like this and gone elsewhere?