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5 star

Mövenpick Surabaya City
4.5/546 Reviews

Mövenpick Surabaya City

Wonocolo Surabaya|2.38km from GPIB Efrata Surabaya
Where the heart is, everything shows. That happens with each and every one of our trips with the Accor Group. The one with Movenpick Surabaya is no exception. The heart was there, from the moment we stepped into the front door. FOM Amalia was there - all smiles, open arms to greet us. GM Eksi was a step away to get us started on our great Movenpick experience once more. It was all hearts, from each and every one we met from the ground floor More Lounge to the 21st, the Patito on 7th. Executive Chef Vanda was there in person to attend to us, whipping up the best meals we've had this trip, ensuring the right level of sweetness or saltiness, just right smoothness and spiciness; perfect as perfection should be. HM Lucky Idris was not far behind to add cheers to every encounter, making light every conversation. And, our room on the 21st was magnificent; couldn't ask for more - every amenity of creature comfort was there - comfortable bed, long bath, mini bar, you name it, they gave it. Through every detail, the heart shows; every greeting, personal and close by name, not from one member, but by every staff that came our way. Clear as daylight, this Accor Movenpick property is all hearts 💕. We were all welled up in our hearts. Thank you, Ibu Eksi; thank you, Pak Lucky, Pak Vanda; thank you, Ibu Amalia. You gave us a fulfilling close to our six days in East Jawa. Be assured we'll be back for more Hearts. Don't lose heart, if we take a little longer to come. Blessings.
Bumi Surabaya City Resort
4.6/563 Reviews

Bumi Surabaya City Resort

Genteng Surabaya|2.92km from GPIB Efrata Surabaya
Nestled in an enviable location, this hotel has rightfully earned its popularity among locals. Upon arrival, we were greeted by a team of amiable staff who extended a warm welcome. The breakfast buffet was exceptional, and we highly recommend trying the in-house nasi goreng. The spacious rooms, while lacking in some amenities, were otherwise comfortable. However, we did notice a slight odor of dampness and dust that was slightly unpleasant. One minor quibble we had was with the lighting - the dimming lights were not strong enough to provide sufficient illumination, especially after sunset. Additionally, we were disappointed to find only one pair of slippers provided in the room despite booking for two guests in each of our two rooms. Was this a cost-cutting measure? Our biggest issue arose when we arranged for the hotel's car service to take us to the airport upon departure. The driver first dropped off our parents at the domestic terminal, but it wasn't until later that he informed us of an additional charge to take us to the international terminal - despite the short distance between them. We had already paid a premium for the hotel's chartered car service, and it was disappointing that the driver did not disclose this additional charge upfront. While we understand the importance of profit margins, we believe it's essential to prioritize transparency and honesty with guests. Overall, this hotel was a decent choice for the price we paid. Despite the minor drawbacks, we enjoyed our stay and appreciated the friendly staff and excellent breakfast.

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Explore Guest Reviews of Hotels in Surabaya

Searching for hotels near GPIB Efrata Surabaya? Compare room rates and reviews to find your ideal stay.
Batiqa Hotel Darmo - Surabaya
4.5/579 Reviews
Wonokromo
Great Budget hotel and must say best within its class. The room is clean, not that big but has everything we need. The bed is clean and comfortable all of us had a really good rest. Good room temperature and big window. Staff was also polite and accomodating.
Midtown Residence Surabaya
4.6/591 Reviews
Wonokromo
The room is superb..spacious.. the front desk person also upgraded our rooms with free of charge.. but the location quite bad.. i booked the hotel because it was stated that the hotel attached with mall.. but the mall was dead.. most of the shop closed down... Perhaps because of covid-19 and business run down..
Stay.vie Hotel
4.5/54 Reviews
Tegalsari
New hotel, when I stayed maybe just a few weeks opening so for the facilities still good and new. Overall it is very good including service, but there are some things that need to be improved, especially for motorbike parking where the access is very steep and leaning and narrow road, which I think can harm guests. Then for the cleanliness of the room, the floor was so dirty that made me keep lifting slippers when in the room because I didn't get a sliper, for the bathroom also the water was bounced. but more plus for this price,because there is a balcony and the room is soundproofed too.
Luxpoint Hotel Surabaya
4/532 Reviews
Gubeng
The strategy is close to all the common facilities and the atmosphere is very comfortable
Grand Tropic Suites Hotel Surabaya
4.1/542 Reviews
Wonokromo
Cozy room with bath tube and great pool view, affordable prize, great pool, love a staff and great breakfast on pool side.. Both of my daughter is very happy with a pool and always say to coming back here..
Grand Darmo Suite by AMITHYA
4.4/5163 Reviews
Wonokromo
Stayed one night in deluxe room. The room is big with a comfy big bed and great view to the river from the 11th floor. A hot shower, a separate sink in the room, a fridge, a desk to work, and a microwave. Curtains could be washed more to have a better view but i understand that is very difficult to take them away because the ceiling is pretty high. There is a swimming pool in the hotel also.

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