Best hotels in Surabaya

Explore Surabaya with 685 stays near iconic landmarks, luxury hotels, and top boutiques for the best shopping and dining

Platinum Hotel Tunjungan Surabaya
9.4 (304 reviews)

Platinum Hotel Tunjungan Surabaya ★★★★

📍 11 Jalan Tunjungan, Genteng Subdistrict, Genteng

Experience the perfect blend of modern comfort and convenience at this centrally located hotel in the bustling Tunjungan Plaza district. With direct access to one of Surabaya's premier shopping and entertainment complexes, it’s the ideal home base for your next city adventure.

Great Diponegoro Hotel Surabaya
9.2 (582 reviews)

Great Diponegoro Hotel Surabaya ★★★

📍 Jl. Diponegoro No.215, Surabaya, Darmo, Wonokromo

Experience the perfect blend of comfort and convenience at this modern mid-scale hotel. With well-appointed rooms, practical facilities, and a strategic location along one of Surabaya’s main corridors, it’s the ideal home base for your next business trip or leisure getaway.

Vasa Suite Surabaya
9.9 (26 reviews)

Vasa Suite Surabaya ★★★★★

📍 Jl. Raya Gubeng No.102-106, Surabaya, Gubeng Subdistrict, Gubeng

"I'd say this is the most satisfying 5-star serviced apartment hotel I've stayed in for years. It's a newly opened hotel, and on the day of our stay, the staff even upgraded us to a two-bedroom, one-living room unit, which was incredible value for money. I never expected to find a hotel of this caliber in Surabaya. The privacy is excellent, with each unit having its own elevator. Security checks are also very thorough; Grab vehicles need to undergo a safety inspection before entering the lobby. This trip coincided with our anniversary, and the staff surprised us with a mural outside our room – we were so delighted! Although the front desk staff's English wasn't perfect, they still tried their best to communicate with me. The room facilities are very comprehensive, with a microwave, tableware, sound system, TV, water dispenser, and more. There are even instruction cards on how to use everything. The only thing that could be improved is putting signs on the washing machine and kitchen doors. We knew beforehand that the hotel had a washing machine and needed to use it after our volcano trip, but we couldn't find it anywhere in the room. We had to contact the front desk, and they sent an engineering colleague over. The problem was, we couldn't find the washing machine's location at all. There was a locked door in the room labeled 'emergency exit,' and we thought it was a fire door, so we didn't open it. Later, another staff member came to our room and rang the doorbell, which we found very strange because no one was outside. Only then did the front desk call and tell us there was another door in the room, and that's when we discovered the washing machine behind it. So, I'd suggest putting a sign on that 'emergency exit' door. But overall, we were extremely satisfied and hope to have the chance to stay again in the future."

Crown Prince Hotel Surabaya Managed by Midtown Indonesia
9.0 (212 reviews)

Crown Prince Hotel Surabaya Managed by Midtown Indonesia ★★★★

📍 Jl. Basuki Rahmat No.123-127, Embong Kaliasin, Kec. Genteng, Embong Kaliasin, Genteng

"very nice"

Grand Whiz Hotel Praxis Surabaya
9.0 (324 reviews)

Grand Whiz Hotel Praxis Surabaya ★★★★

📍 Jl. Panglima Sudirman No.101 - 103, Embong Kaliasin, Genteng

"I stayed here back in April 2025 when they first opened, everything was excellent back then. This time, the bed sheet, pillow covers and blanket sheet has stains and dry blood. Towels felt like left there for quite some time. The AC also had to be attended to as it was not cold. Dispenser ran out of soap didnt refill. Was also quite disappointed the gym still not opened after a year! I cancelled my reservation at Harris Hotel and book here thinking everything is in order. Quite many occupants and lifts are always jam pack. This time, nothing great to shout out about."

Regantris Darmo Surabaya
9.0 (226 reviews)

Regantris Darmo Surabaya ★★★

📍 Jl. Dr. Soetomo No.79-81, DR. Soetomo, Tegalsari

Experience the perfect blend of contemporary comfort and efficient service at this modern hotel. With well-appointed rooms and convenient amenities, it’s the ideal home base for your next business trip or relaxing getaway.

Hotel Rich Palace Surabaya
9.3 (14 reviews)

Hotel Rich Palace Surabaya ★★★★★

📍 Jl HR Muhammad no 139, RT RT.001/RW.03, Pradahkalikendal, Dukuhpakis

"I stayed here for 3 nights, and this is my honest review. The hotel has recently reopened after a complete renovation and rebranding. The staff were excellent. Everyone was friendly and welcoming. Check-in took about five minutes because the staff member assisting me seemed new and was carefully following the procedures. I didn’t mind at all, and I was served a delicious welcome drink while waiting. After check-in, a staff member escorted me to my room. Pros: 1. The rooms have been fully renovated and feel modern. 2. The bed was comfortable, the air conditioning worked perfectly, even at 26°C. 3. Breakfast exceeded my expectations. Everything I tried was delicious, especially the Indonesian dishes. What impressed me the most was that, even though the hotel was still very quiet and there were only a handful of guests during my stay, they still offered a full breakfast buffet with a wide variety of options. Many hotels would simply serve a limited set menu or deliver breakfast to the room when occupancy is this low, but this hotel maintained a complete buffet from end to end. I really have to give them credit for that. 4. The location is convenient, with Superindo and Indomaret within a 3-minute walk and Pakuwon Mall only about a 9-minute drive away. 5. The lobby is spacious and looks luxurious. Cons: 1. The TV was by far my biggest disappointment. I stayed in a Deluxe Room, and the TV appeared to be left over from the previous hotel rather than replaced during the renovation. It was very small, around 32 inches, and wasn’t a Smart TV, which feels completely out of place for a hotel that claims to be five-star. The selection of TV channels was also very limited, and the picture quality was poor with noticeable static, making it quite unpleasant during my 3-night stay. The Executive Rooms have larger TVs, but based on the information I received, they are not Smart TVs either because I was told that only the Suite Rooms will have Smart TVs, and those rooms will only become available after the hotel’s grand opening. You can even notice that the hotel doesn’t include any photos of the TV in the Deluxe Room images on its booking page, which almost makes it seem like they’re avoiding showing it. Nowadays, it’s hard to imagine a genuine five-star hotel still using a 32-inch non-Smart TV in its standard guest rooms. 2. Soundproofing isn’t great. I could hear noise from the next room and the nearby mosque. 3. The Wi-Fi was very slow, and mobile signal inside the hotel was also weak. 4. The shower area had no shelf or storage space for personal toiletries, and the floor was extremely slippery. I almost slipped several times while showering. This is something the hotel should address, as it could become a safety hazard. 5. The power outlet next to the bed was already occupied by the bedside lamp, so I had to unplug it every time I wanted to charge my phone. 6. Although there were plenty of power outlets in the room, about half of them didn’t work, which was frustrating. 7. I wasn’t a fan of the pillow and bed linens. While the bed itself was comfortable, the bedsheets felt rough rather than soft. I even noticed that the underside of my arms became itchy whenever they rubbed against the fabric. 8. The hotel was very quiet during my stay. It seems many people still don’t know it has reopened, and I haven’t seen much promotion or any soft opening offers on its website and Instagram account. Overall: I enjoyed my stay thanks to the friendly staff, comfortable room, excellent breakfast, and convenient location. However, the TV and Wi-Fi were major drawbacks, and there are still several details that don’t quite meet the standard of a true five-star hotel. At the moment, I would personally rate this hotel as 4.5 stars rather than a full 5-star property. It has great potential, and with improvements to the TVs, internet, room details, and overall quality control, I believe it could truly live up to its five-star positioning."

Hotel Majapahit Surabaya MGallery
9.3 (241 reviews)

Hotel Majapahit Surabaya MGallery ★★★★★

📍 Jl. Tunjungan No.65, Genteng Subdistrict, Genteng

"The hotel was recommended to me by a friend to understand Indonesia's colonial history better and it's a beautiful building, the staff are wonderful and the manager even stopped to chat to me. Even in the rain the gardens are beautiful and the room was incredibly comfortable. I loved my stay here."

Whiz Luxe Hotel Spazio Surabaya
9.2 (373 reviews)

Whiz Luxe Hotel Spazio Surabaya ★★★★★

📍 Spazio Tower, Jl. Mayjend. Jonosewojo No.Kav. 3, Pradahkalikendal, Kec. Dukuhpakis, Surabaya, Pradahkalikendal, Dukuhpakis

"The location is superb, right in the center of bustling city, where people find food and entertainment and life style."

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Find the perfect stay for your travel style in Surabaya

Real traveler reviews of Surabaya hotels

9.4
Excellent community rating
Real & verified guest reviews from all over the world
S

HK Starlalapo Lalapo

Couple
Platinum Hotel Tunjungan Surabaya ★★★★
"The room was small but clean. The window was tiny and faced the corridor, which felt a bit claustrophobic. However, the breakfast was excellent."
★★★★★
2026-08-17
A

ID Anonymous User

Couple
Great Diponegoro Hotel Surabaya ★★★
"Right in the city center. Convenient for the mall and also close to other amenities."
★★★★★
2026-07-13
G

Guest User

Other
Vasa Suite Surabaya ★★★★★
"Had an amazing stay at Vasa Suite Surabaya. The room was spacious with two bedrooms, clean, comfortable, and beautifully designed. The staff were very friendly and professional, making the experience even more enjoyable. Truly a five-star experience and I would definitely stay here again!"
★★★★★
2026-05-18
A

ID Anonymous User

Solo traveler
Crown Prince Hotel Surabaya Managed by Midtown Indonesia ★★★★
"Room is alright, comfortable ambience, they got bolster which is a plus point only that they are missing a hairdryer but overall alright experience."
★★★★★
2025-12-22
G

ID Guest User

Family
Grand Whiz Hotel Praxis Surabaya ★★★★
"The room was comfortable, but a bit dusty. Underneath the bed hadn't been swept, probably because the top floor isn't used very often."
★★★★★
2026-09-11
N

ID Ngulik Yuk

Couple
Regantris Darmo Surabaya ★★★
"best hotel and clean"
★★★★★
2026-02-27
R

KR Rio Pereira

Couple
Hotel Rich Palace Surabaya ★★★★★
"Our stay was absolutely delightful! As the hotel had only been open for a few days, everything felt incredibly new and fresh, from the ambiance to all the facilities. The breakfast was a winner – absolutely delicious with a fantastic array of authentic local Indonesian dishes. It's also very kid-friendly, with a playground that kept the children excited and entertained. Just a couple of minor points for consideration: the room amenities service might still be in its initial adaptation phase (for example, initially only one toothbrush was provided in the room) and the TV isn't a Smart TV yet. However, these are completely understandable for a newly opened hotel and didn't detract from our comfort at all. Overall, it was a very satisfying and highly recommended experience! ⭐⭐⭐⭐⭐"
★★★★★
2026-07-24
S

CN ShaonianyumaoL

Couple
Hotel Majapahit Surabaya MGallery ★★★★★
"This hotel is a local landmark, and the area right outside is bustling. If you don't have much time in Surabaya, staying here is perfect as it's convenient for getting everywhere. The hotel itself also has a lot of history, and the breakfast is abundant."
★★★★★
2026-02-15
K

TH Kosint W.

Business traveler
Whiz Luxe Hotel Spazio Surabaya ★★★★★
"I had to work at the mall right across from the accommodation. The room was clean and the location was good. There were plenty of breakfast options, especially for those who enjoy Indonesian food. You can also ask the hotel to arrange a car to take you to the mall across the street."
★★★★★
2026-08-26

Hotels near top Surabaya landmarks

Experience the quintessential Surabaya by staying near iconic landmarks

Surabaya travel info

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Power Plug & Voltage

230V/Type C/F

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Exchange Rate

1 USD ≈ 17881.50 IDR

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Local Payment

Cash/Cards/QRIS/GoPay

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Connectivity

Telkomsel/Indosat/XL

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Current Weather

Clear with poor air quality

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Data type

Details

Number of reviews

23,789

Total properties

685

Weekday Avg. Price

$34

Weekend Avg. Price

$36

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