Holiday Inn Suva

Seriously dissapointed with this 3rd trip. 45 mins wait for appitizers to arrive. Asked for 30 ml drinks buts was served 15 ml. Pizza has some unknown gross substance in it. My sister refused to eat. two bedroom suite had musty smell and dust all over.

It was our second night at Holiday Inn and we enjoyed each and every moment at this hotel. Breakfast was delicious with variety of options. We had scrumptious dinner and drink. We didn't have yo wait much,we loved the friendliness of the staff. We loved Laisani our server. We will definitely come back.

Forced to stay here as Suva was busy on 6-8 June Clearly the last rooms in the village as we paid a thousand dollars a night. However there was no other option I simply had to be present in Suva. It all started on arrival at 4.45pm the thousand dollar room was not ready, incredible really but true. On arrival into the room a topics 2-3 star room a double bed (not king or queen) and three 330ml bottles of water for a business proclaiming their environment practices. Plugging in a laptop and the plate on the power points fell off the wall. There is no gym in the thousand dollar a night hotel but there is one next door at an equally aged hotel. Apparently managed by the same management but no one knows how the gym keys work .. hotel one blaming hotel two. The hallways are aged, patched carpet stains and chipped frames. Then the next morning after a gym session I couldn’t enter my room. It took 30 minutes for three maintenance to work out what was wrong and how to fix it. At this point I was expecting to see basil fawlty appear, he seemed more organised. Needless to say the thousand dollar a night hotel rendered me late for my meeting that I came to Suva for. Then the front doors were out of action, no apology signs people waving hands in from like tests due to lack of management communication On departure I was waiting in the queue yep it’s a queue up to get out hotel and the reception allowed other guests to push in there is no control or hospitality professionalism. Could it get worse yep of course Driving out on departure they had the whole carpark blocked off with cones. By this stage I was over IHG and just drove overtop of them It’s an old 60s 70s build and showing it. Be aware of the prices. Management will reply with the standard response but avoid this place quest much better

Staff service was wonderful, I admire their friendliness, I loved the food, great variety, and the conference room, how it was set up, appreciate their assistance also on the 2nd day when we had a small misunderstanding, when one of our staff misplaced an item and was assisted by Lucy, lovely young lady.

The catering team Apenisa vital Lucy Kalahari Sereana Jitoco Ahaseni Kolinissu did an amazing catering service for Pacific Brothers Distributors opening launch held in conference room very polite and eager to serve a wonderful experience

The staff at Holiday Inn, Suva are very friendly and hospitable. I would like to commend Nemia for assisting me with my laundry as I did not have to keep going up and down to check on the availability of the room and timing of my laundry. He made it very convenient for me. I really appreciated his help. Vinaka Nemia!

Nice rooms and friendly staff like Nemia was very helpful indeed and made my stay comfortable. Very convenient location in the heart of Suva, makes easy accessibility to shops, restaurants and offices nearby. Afternoon walks can be so much fun also. Vinaka!