I chose Youxiong Changyuan over Kimpton because of the wonderful experience I had at Youxiong Hotel in Chaozhou Ancient City. However, my experience at Youxiong Changyuan in Suzhou was a huge disappointment. The shower area in the bathroom was tiny; even for someone like me who's 1.57m tall and under 100 pounds, it felt incredibly cramped. Plus, the glass door rattled loudly every time it was opened and water would spill out – anyone who's used it would know. And the mosquitoes were rampant! Shouldn't there be some mosquito control in the public garden area? All they offered was mosquito repellent, which did absolutely nothing. What was even worse was the next morning. The garden was beautiful after the rain, so I was taking photos on my way to another courtyard. I asked a staff member if I could look inside (making sure it was unoccupied), and she immediately gave me a sour look and snapped back, 'It's just one room, what's there to see?' Is that the quality of their service? Where's the pre-job training? On the positive side, I'd like to commend the golf cart driver, Mr. Wang, who was very kind and enthusiastic, and the auntie at the breakfast restaurant, who both showed the professionalism expected of quality hotel staff. Overall, Youxiong Changyuan in Suzhou, with its price tag of over 2000 yuan, which is more expensive than a five-star hotel, has interior décor that feels like a guesthouse worth only 700 yuan. Don't even mention Xie Ke to me; this is absolutely the worst hotel designed by Xie Ke that I've ever stayed in, bar none. The service isn't even as good as a typical guesthouse. Avoid this place. For this price, wouldn't staying at Kimpton be a much better experience?
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