Hampton by Hilton Suzhou Xiangcheng Reviews

I have spent 11 nights in the hotel. Originally I thought to spent 5 nights in this hotel then move to a nearly one for the rest of the stay. Because this one is conveniently located and the room is clean so I decided to stay the entire trip in this hotel. The staff is friendly and attentive to my needs. The front desk attendant, Miss Wu Wengfei, gave me her wechat contact info and told me ii spent 11 nights in this hotel. Liked the location and the cleanest of the room. The staff are friendly and efficient. The front desk attendant, Miss Wu Wenfei, gave me her wechat contact info and told me that f anything is needed to make my stay pleasant I can just wechat her. I thought is is very nice of her to do that. The housekeeping crew have done a very good job. It is very likely I will stay here for the next visit to Xiangcheng.

Nice stay. Little far from downtown.

The second time I came to Suzhou, I still chose to stay at Hilton. It is cost-effective to travel during national holidays. The sofa bed can be used when bringing children to stay. The family of three can sleep comfortably. The environment and hygiene are very good, and the breakfast is also rich.

The room was very clean and the service was very good, especially room 2. The service was very enthusiastic and they helped with luggage storage and explained in detail. I will choose Hilton Hotel next time.

Good service and good attitude, nice hotel style👍, and complete facilities. The service of No. 9 Xiao Hu at the front desk is very enthusiastic and considerate, and the check-in is fast. The room is clean and tidy, the bathroom is clean, the shower is comfortable, the parking lot is convenient, and the washing and drying machine is very convenient. I like it very much. The robot delivery is very interesting! Very good trip once stayed!

I have stayed at Hampton Inn on business trips more than once or twice! I really like the service of this hotel. There was a little incident when I first checked in. The hotel staff solved it properly. And the solution was very good. I am really satisfied with the attitude of the housekeeping manager and the front desk manager towards customers. The room is also very comfortable. I just have a small suggestion that I think the hygiene needs to be improved in details. Other than that, there is no problem. The breakfast can meet my needs. In short, it is highly recommended.

The front desk staff is friendly and highly recommend this hotel

First of all, when I stepped into the hotel, I felt that the facilities were very new. The overall level of training of the waiters was a little bit poor, but they were all very enthusiastic. No matter what, it is the Spring Festival, and it is understandable that it is difficult to hire workers. The room is very large. After having breakfast, the variety is average, mainly because of the Spring Festival. In general, thank you for your enthusiastic service.

Family travel, we focus on a relaxed and casual hotel. The hotel is in Global Harbor, with convenient parking and access. The room wifi is very good, and it is convenient to eat and buy coffee. The receptionist at No. 12 has a good attitude. The robot delivery is quite interesting. Overall, it is good. The bathroom configuration will be better if it is upgraded. The room lighting can be brighter, which is purely a personal preference. Ctrip points delayed check-out is good and humanized.

Facilities: Complete facilities Hygiene: Very clean and tidy (ʘ▽ʘ)👍 Service: Also very good (*^ｰ^)👍Thumbs up for the thoughtful service of Manager Xiao Wu Environment: Very good👍 Parking is free, and there are also nearby shopping malls! Transportation is very convenient! Very suitable for business trips.

There is a Hema Super Membership Store downstairs, which is very convenient. There are also many shopping malls for dining and entertainment around. It is close to the main road, so it is very convenient to drive and park!

Very good experience. Although I was told that the room was in the corner, it was not very close to the elevator, but I didn't choose it during holidays. The only drawback was that the cleaning lady next door made a lot of noise when cleaning. The room has wide floor-to-ceiling windows, complete facilities and supplies, and the bathroom has double-sided sliding doors that can be adjusted freely. The mattress has good support and allows people to fall asleep quickly. The breakfast is rich in variety and various snacks make people appetite. Finally, I give a thumbs up to the robot delivery.

I was quite satisfied with my stay. Anna received me when I checked in. She was very warm and polite, and even upgraded the room for free. The service was very warm, thumbs up👍

The facilities are complete and the environment is good. The service attitude of the front desk staff Xiao Wu is very good, patient and enthusiastic. I have been here many times and will stay here again next time.