Atour Hotel

Atour Hotel Reviews

Atour Hotel

No. 777 Luxin Avenue, Suzhou, ChinaView Hotel Details
Atour Hotel
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1 night

Atour Hotel Guest Reviews

4.9/5
Outstanding
1440 review
Verified reviews
Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All Reviews(1440)
Positive reviews(1433)
Reviews with photos/video(80)
Delicious breakfast(178)
Friendly front desk staff(117)
Quiet & comfortable(85)
Convenient parking(68)
Many amenities(55)
Perfect for business trips(33)
Nice elevator(20)
Tasty coffee(5)
Negative reviews(7)
Guest User
Superior Double Room
Stayed in Oct 2023
Friends
7 review
5.0/5
Outstanding
Posted on Oct 5, 2023
Environment: very atmospheric lobby, and coffee, service: very in place, the staff are very warm and sanitary: clean and comfortable very like, this is a very pleasant tour.
Response from Property: Our hotel is located in a small town in Suzhou City. We are very pleased to receive your review and thank you again for your support and understanding. We look forward to your next visit
Guest User
Guestroom - Lake-View (Double bed)
Stayed in Sep 2023
Friends
1 review
5.0/5
Outstanding
Posted on Sep 24, 2023
Very good hôtel and perfect accommodation for foreigners especially the breakfast which have foreign food (sweet and salty).
Guest User
Superior Double Room
Stayed in Apr 2023
Business travelers
21 review
4.5/5
Great
Posted on Apr 11, 2023
Fantastic hotel with such good service. Highly recommended.
Khar
Superior Room (2 beds)
Stayed in May 2023
Friends
6 review
5.0/5
Outstanding
Posted on May 19, 2023
Good comfortable and clean. cute reseption personal
Response from Property: Duo'er advocates neighborhood service, allowing every friend who comes to Yaduo to feel warmth, bringing you unexpected surprises and emotions. We look forward to your next visit! May everything be well with you!
Kumar Ganduri
Superior Double Room
Stayed in Jun 2022
Business travelers
21 review
5.0/5
Outstanding
Posted on Jun 14, 2022
Worth the price. Spacious rooms and good service. Well located surrounded by different restaurants and opposite to a lake.
Rahim Salhab 海洋
Superior Double Room
Stayed in Oct 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 18, 2022
Great location for business or family travelers
Response from Property: Dear Duoyou, thank you for choosing Yaduo Hotel Suzhou Wujiang Fen Lake,We will always treat you as a friend. In the future, we hope to continue to get your trust and support. We will serve every lovely friend with integrity, sincerity and enthusiasm. Looking forward to your coming again!
Damengege
Superior Double Room
Stayed in Sep 2022
Business travelers
15 review
5.0/5
Outstanding
Posted on Sep 29, 2022
Great for business travel &vacation living etc.
Anonymous User
Superior Double Room
Stayed in Dec 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 18, 2023
nice!
Christopher scott
Superior Room (2 beds)
Stayed in Jul 2021
Solo travelers
26 review
4.5/5
Great
Posted on Jul 11, 2021
They were very nice and helpful. I really appreciated their patience and help. The rooms were clean and well organized too
Guest User
Guestroom (Double bed)
Stayed in Apr 2023
Business travelers
38 review
2.7/5
Posted on Apr 17, 2023
The hotel opposite was full, so we temporarily booked a night here. There was no air conditioning. They said they were cleaning the pipes. The square dance across the street lasted until about ten o'clock in the evening. There were many residents in the corridor chatting and banging eggs with their doors open. At eight thirty in the morning, they started dancing with loudspeakers again. I didn't sleep much, the room was 27 degrees Celsius. The service is very friendly and the hygiene is very good.
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Response from Property: Dear Duoer friends, hello, I regret that I did not wait for the five-point positive recommendation from the customer service officer. Thank you very much for taking the time to review Duoer during your busy schedule. In response to your feedback, we have completed the work of cleaning the pipes. , the air conditioner is in normal use, and the square dance opposite ends at around 18:00 to 20:00. Regarding the sound of square dancing you mentioned in the morning, we have understood that there is no square dancing in the morning, and we will strengthen the patrol of the floor every night. We will also avoid the occurrence of these problems. Thank you again for your valuable opinions and for giving us the opportunity to make corrections. Reflection is the driving force for progress. I believe that Duoer will become better and better in the near future. I also hope that you will You can continue to trust us, and we look forward to meeting you next time and witnessing Duoer's growth together. I wish you a happy life!
Guest User
Superior Double Room
Stayed in Mar 2023
Friends
2 review
2.5/5
Posted on Mar 12, 2023
I live on the second floor. There is a family with children living next door. They have children in the middle of the night. The children cry at five in the morning. The car engines downstairs are noisy at around seven o'clock. The overall sound insulation is very poor.
Original TextTranslated by Google
Response from Property: Dear Duoer friends, hello, I regret that I did not wait for the five-point positive recommendation from the guest reviewer. Thank you very much for taking the time to review Duoer in your busy schedule. Reflection is the driving force for progress. I believe that Duoer will be better in the near future. Er will get better and better, and we hope you can continue to trust us. We also look forward to meeting you next time and witnessing Duo'er's growth together. I wish you a happy life!
Wangshidan
Superior Room (2 beds)
Stayed in Sep 2021
Family
3 review
5.0/5
Outstanding
Posted on Sep 23, 2021
All kinds of satisfaction! For this price, whether it is room hygiene, breakfast quality, or service attitude, I am very satisfied, and it is excellent value for money. To catch up with the Mid-Autumn Festival, I also prepared small gifts for the children, an unexpected surprise! In addition, I recommend the old Abba local restaurant downstairs, which is convenient and delicious!
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-fengying-
Superior Room (2 beds)
Stayed in Sep 2021
Friends
14 review
5.0/5
Outstanding
Posted on Sep 20, 2021
The Meimei brothers at the reception bar are all polite and thoughtful. The lobby has self-service freshly ground coffee with book fragrance refreshing. The decoration is elegant and bright, and the sanitary and cleaning standards are in place. The breakfast is varied and delicious, and the meals are clean and hygienic. The room hygiene is also good, clean and bright, and live in peace of mind! I used the laundry room in the evening, and the guests’ clothes were cleaned, and the hand sanitizer was also very considerate. The Qiyue waiter at the front desk was polite and enthusiastic, and took the initiative to introduce us to the surrounding attractions. The room cleaning is beautiful and hygienic is very careful and enthusiastic. There is a disposable cup with a lid in the room, which is very considerate. It is also equipped with a millet lamp. Tasteful! The moon on the terrace at night is just right 😊, it is worth staying!
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Anonymous User
Executive Double Room
Stayed in Sep 2021
Family
1 review
5.0/5
Outstanding
Posted on Sep 21, 2021
As soon as you enter the lobby, you feel that the hotel is very elegant. Every staff member greets warmly. There is a free coffee machine to choose from. The room is clean and tidy. , Parking is free, the price is affordable, free masks and alcohol wipes are also provided, as well as the little girl at the front desk, Qiyue, who feels sunny, cheerful, and has a good attitude! I will choose Atour in the future.
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Guest User
Guestroom - Lake-View (Double bed)
Stayed in May 2024
Family
4 review
4.8/5
Amazing
Posted on May 8, 2024
房間很乾凈,地面是地板,可以放心讓孩子在地上玩。酒店周邊有一個公園,可以騎車繞湖遊玩,很適合親子遊玩,每一層都有一個空中花園,可以喝茶賞湖景,慢遊好選擇,晚上的夜粥也不錯奧。 7-9點有廣場舞,會吵一點兒,不過我們都是玩到較晚才回,沒啥影響。
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