Anonymous User
January 20, 2022
First of all, the hygiene is poor. The service attitude is also not good.
On the day of check-in, it was said that it was cleaned, but there were hairs on the bed and table. When applying for a room change, the management staff at the hotel was still very fierce, and the service attitude was very poor and they did not recognize their hygiene at all.
Second, the hotel rooms are poorly soundproofed and have no security at all. The floor of the hotel room is easily accessible.
During the stay, I wanted to stay in this hotel for 4 nights, but the experience on the first night was very poor. The hotel's sound insulation was super poor. When it was late at night, I could hear the door opening and closing outside. There were voices coming from all around, the cries of children. At night, there are small yellow cards stuffed into the house. On the one hand, it shows that the hotel's facilities are not good, and it also shows that the hotel's security is poor and the management is lacking. Anyone can enter and leave the hotel to reach the hotel room.
The hotel seems to have several floors on the surface, but in fact there are only two floors. The first floor is the lobby, and the second floor is the hotel residence. People outside the hotel who are not staying in the hotel do not need to show their room card or other proof that they are staying in the hotel through the front desk lobby on the first floor. Personnel can enter and exit the hotel casually to reach the room on the second floor of the hotel.
Finally, the after-sales service of the hotel is very poor, originally booked for a four night stay. Because of the poor check-in experience, I couldn't sleep because of the noise after twelve o'clock in the morning the next night. At that time, I contacted Ctrip as if I couldn't check out. .
There is no compensation or plan for the trouble and inconvenience caused to me by the hotel, as well as for the loss of funds. I only say sorry for the inconvenience caused, but for me, I spent two nights of stay in vain and did not get a good rest and sleep at night. Also be frightened. The hotel has no apology and compensation for the trouble of finding the hotel temporarily after checking out.
The above is my own evaluation after staying in this hotel. If you choose this hotel, I suggest you to find a different hotel at the same price. The conditions are not good, there is no need to go out to work and stay in a hotel and find extra trouble for yourself! ! !
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