Hotel Gracery Taipei

Hotel Gracery Taipei Reviews

Hotel Gracery Taipei

3F, No.89, Section 2, East Zhongxiao Rd, Taipei, ChinaView Hotel Details
Hotel Gracery Taipei
Hotel Gracery TaipeiHotel Gracery TaipeiHotel Gracery Taipei
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编组 10
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1 night

Hotel Gracery Taipei Guest Reviews

4.4/5
Very Good
132 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All Reviews(132)
Positive reviews(128)
Reviews with photos/video(8)
Clean and tidy(10)
Awesome rooms(7)
Awesome stay(6)
Friendly host(6)
Negative reviews(4)
Pizzo
Double Room
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on May 16, 2024
this is a great hotel, in a very good location, very close to subway so super easy to go everywhere. Wifi is very good, restaurants and convenience store around the hotel are numerous, Hotel staff is very nice, really helpful people, rooms are spacious and nicely appointed, Japanese style, all very clean and tidy I will definitely be back
Qiao Wen
Double Room
Stayed in May 2024
Business travelers
1 review
4.5/5
Great
Posted on May 12, 2024
The hotel overall is very nice, offering many daily necessities. There are convenience stores, bus stops, and MRT stations nearby, but there is a lack of good food options. The hotel provides a wide range of daily necessities, and even offers unlimited complimentary mineral water. You can also change towels daily and there's a self-service laundry facility available. Staffs are very friendly and helpful.
Guest User
Double Room
Stayed in Apr 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Apr 18, 2024
Great location, clean room with awesome Japanese shower/bath tub. They don’t clean your room to be environmentally friendly but they do hang the amenities outside your room. It was a pity that slight earlier check in at 2.35pm wasn’t available (probably due to room availability) but overall a great experience
Response from Property: Dear customer,Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei!As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located offers convenient access to almost anywhere in Taipei, using various means of transportation.If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.
WATCHARIN
Twin Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Japanese style room that new and clean. Good location with less than 5 mins to MRT station. Staffs are very nice.
Response from Property: Dear customer,Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei!As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located offers convenient access to almost anywhere in Taipei, using various means of transportation.If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.
PChiu
Twin Room
Stayed in Apr 2024
Friends
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
super convenient. neat and tidy. close to train, bus and a food street.
Response from Property: Thank you for your generous post and we are glad that you enjoyed your stay at Hotel Gracery Taipei.As you mentioned, we are a great base for exploring Taipei. ZhongXiaoXinSheng, where our hotel is located, offers convenient access to almost anywhere in Taipei, using various means of transportation.If you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.
Zhen
Double Room
Stayed in May 2024
Friends
23 review
4.5/5
Great
Posted on May 9, 2024
The location is very good, very close to the MRT station. There are many supermarkets around. There are also many delicious food. Clean every other day. It would be better if you can clean and sweep every day. Nice Japanese restaurant.
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Reasonlie
Hollywood Twin Room
Stayed in May 2024
Couples
5 review
4.0/5
Very Good
Posted on May 5, 2024
Simple and comfortable management If I go to Taiwan next time, I will add it to my list of hotel choices. The waiters are very high-quality and understand Mandarin and Japanese. Give it a like! 
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Response from Property: Thank you for your enthusiastic feedback on Gracery Taipei Hotel. We are honored to receive your praise. We are delighted that you are satisfied with our service. As your good friend, we look forward to your visit again, we will provide a better travel/food experience, and you are welcome to share your pleasant experience with your friends, thank you.
Guest User
Twin Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 2, 2024
The bath has a washing area, so you can feel like you're back home and relieve your fatigue. The front desk staff spoke Japanese, which was very helpful. I'd like to use the bath again.
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Response from Property: Thank you very much for choosing Hotel Gracery Taipei from among the many hotels available. We hope that the time you spend at our hotel will become a wonderful memory in the minds of our guests. Nothing would make us happier than to see our hospitality put a smile on your face while you are enjoying your stay at our hotel. All our staff look forward to welcoming you back.
Guest User
Twin Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on May 1, 2024
The hotel is clean and has everything you need. The price will not be raised arbitrarily and we hope it can be maintained.
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Response from Property: Hello dear guest, thank you for your support of Gracery Taipei Hotel! Thank you very much for leaving your detailed review! This accommodation can satisfy the guests, which is the greatest motivation and encouragement for us. The original Japanese decoration and bathroom equipment are one of the characteristics of this hotel. We are very honored to receive your praise for the quality of our service. We hope that we will continue to receive your support for Gracery Taipei Hotel from our guests in the future. We sincerely thank you for your recognition and suggestions for our hotel, and we hope that you will continue to provide care and encouragement. We will repay your attention to our hotel with better services. All our staff sincerely welcome you to visit us again. I wish you happiness and peace
Chloe
Double Room
Stayed in Mar 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 2, 2024
Hotel service is very good. Still satisfied with my second stay. But the cleanliness is a bit worse than the first time. Still acceptable though. It's just that the air conditioner in the room is a bit loud. The pillows and beds were very comfortable.
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Response from Property: Hello dear distinguished guests: Thank you for staying at Gracery Taipei Hotel this time and taking your precious time to leave us a review! It is a great encouragement to us that our hotel can be loved by guests! We are very honored that the Japanese-style decoration in the hotel can make you feel like you are staying in Japan! Thank you very much for your suggestions. We will inform our superiors and review them. We hope that we will continue to receive your support and love for Gracery Taipei Hotel from our guests in the future. Sincerely looking forward to your visit again. I wish you good luck and peace.
Anonymous User
Double Room
Stayed in Mar 2024
Friends
7 review
4.2/5
Very Good
Posted on Mar 6, 2024
Just go straight and cross the road from Exit 1 of the MRT station. The road is flat and it is very convenient to carry your luggage to the hotel. The room is as shown in the picture. It is quite spacious. The Japanese-style bathroom is very dry and nice. The room is cleaned every other day. There is not enough toilet paper. It is not like Japanese-style hotels that provide skin care products.
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DC1
Double Room
Stayed in Mar 2024
Couples
9 review
4.7/5
Amazing
Posted on Mar 4, 2024
The hotel is very close to the MRT station. It takes about 2 minutes to reach the hotel. The hotel lobby is on the third floor. The staff is very friendly. There is also a 7-11 downstairs, which is very convenient.
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Ricky Tang 鑽石會員
Hollywood Twin Room
Stayed in May 2024
Business travelers
10 review
1.0/5
Posted on May 24, 2024
Please note that this hotel will charge a penalty of $600 if you do not come down by the check-out time. When booking a room on Trip.com, the hotel did not clearly state it, and it was not written clearly on the confirmation email I received after booking. When you check in after arriving at the hotel, the staff will tell you that you need to check out at 12 noon, but they will not tell you that there will be a fine if you check out late. It was already 12:45 noon when I came down to hand over my room card, and the staff informed me that there would be a $600 fine. He said that I had not read the room reservation policy clearly, and he said that there was a fine written on the room card cover. I was speechless and said that if I had known about this clause, I would not have booked this hotel at all.  I know it's wrong for me to be late, but do I need to be fined? There are so many rooms on one floor, so it’s not necessary to clean up my room first, right? 
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Cheng I
Hollywood Twin Room
Stayed in May 2024
Couples
4 review
3.7/5
Posted on May 26, 2024
The location is very close to the MRT station. The staff are very polite and friendly.
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Double Room
Stayed in Apr 2024
Solo travelers
6 review
4.7/5
Amazing
Posted on Apr 13, 2024
I would definitely like to stay at this hotel again if I come to Taipei! The room was very clean, and the bathroom was very clean, so I was able to stay there with peace of mind. I'm also happy that they provide bath salts. All the staff were very kind and seemed to be able to communicate in both English and Japanese. One interesting thing was that the free water was not 500ml, but a large plastic bottle lol
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Response from Property: Thank you very much for choosing Hotel Gracery Taipei out of the many hotels available. We are honored to receive your kind words about the room. We always strive to provide our guests with a comfortable stay. It is our greatest pleasure to see our guests satisfied and return to our hotel. All of our staff will continue to strive to further improve our service so that you can have a safe and comfortable stay. We look forward to welcoming you back.