Guest Reviews of Cityinn Hotel Plus Ximending Branch
9.4/10
Amazing
380 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities8.8
Service9.7
Cleanliness9.3
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All reviews(380)
Positive reviews(376)
Reviews with photos/video(113)
Friendly front desk staff(38)
Average sound insulation(33)
Close to metro(16)
Tasty coffee(12)
Stayed multiple times(10)
Nice bathtub(8)
Has rooms for families(7)
Family activities available(6)
Negative reviews(4)
Tehporp
CityInn Room
Stayed in Jun 2026
Solo traveler
51 reviews
9.5/10
Amazing
Posted on Jul 27, 2026
Room is small but decent in this area of Ximen. It is close to the attractions and food places in the area. However during the night I heard a bang and realised that the towel rack in the toilet had come apart. Seems like there is a lot of rusty fittings and worn out features in the toilet (maybe due to humidity and age) so things are coming apart. That being said, service at the hotel was impeccable and they provided free noodles at night and snacks at the basement
Linglingzhenzhen
Family room
Stayed in Jun 2026
Family
27 reviews
10/10
Outstanding
Posted on Aug 5, 2026
This was my second stay here. It's super close to Ximending, just across the street, and the MRT station is right outside the door, making it incredibly convenient for getting around. I'll definitely book this place again next time I'm in Taipei.
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Guest User
CityInn Room
Stayed in May 2026
Couple
3 reviews
10/10
Outstanding
Posted on Jun 29, 2026
Location is just 5 mins from Ximen Station (exit 3 or 4).
Super friendly and helpful staff!
Room itself is small but just nice if you are out constantly. Has what I need. No wardrobe but a 5-hook rack and hangers are available - team need to think how to optimise this area for guests especially if there 2 or more guests in the room.
There is a basement space to chill and have your own meals. It is open 24 hours and complete table and chairs and come with hot, cold and warm drinking water, cold milk tea and lemon tea, and coffee machine. Washing machines, dryers with detergents and nets, ironing board and steamer available free for guest use.
Definitely a good choice!
Sayahappyslalu
Family room
Stayed in Apr 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on May 12, 2026
Very near to bustling ximending shopping street, no noisy sound at night. Family room can fit 4 adults comfortably. We take turns to open our luggage 😁 Toilet is clean and spacious with bidet. We love that.
cobalt_blue
Triple Room(No Window)
Stayed in Mar 2026
Traveling with friends
13 reviews
8.5/10
Very good
Posted on Apr 18, 2026
The biggest selling point for this hotel is definitely the location. I had a fantastic time staying in Ximending and went there every night. The hotel is literally walking distance from it. It's also very near to Ximen station, so i had no problem getting on the MRT.
That said, the room is VERY small. I had the triple room and we could barely move. It was just very very cramped. There's not even a proper wardrobe, just a few hooks in the wall. I have no problem with the cleanliness though.
Guest User
CityInn Room
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Excellent service 👏 overall quality good 👍 thanks a lot!!
skyzwcity
Elite Room
Stayed in Jan 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Feb 7, 2026
Very Appreciate about my request for stay 810room same last time again, best staff service from hotel arrange for me, and I booking online the Dyson air purifier delivered to hotel, staff is take care for me to receive. I already stay Cityinn Ximen 3times, thank you so much for everytime!
Guest User
CityInn Room
Stayed in Dec 2025
Solo traveler
5 reviews
9.0/10
Great
Posted on Jan 18, 2026
Super location just across the road from Ximending walking street.
Small room without window is fine but sound proof is really bad.
The hotel won’t provided amenities eg tooth brush tooth paste, shower cap, comb.
Guest User
CityInn Room
Stayed in May 2026
Couple
10 reviews
10/10
Outstanding
Posted on Jul 7, 2026
Perfect location for Taipei , next to metro to get everywhere around the city , only thing I would suggest is upgrade to Room with window or more space as the basic room was very small and no light is hard for the mornings
Natalie Boon
Deluxe Double Room
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 15, 2026
The location is fantastic. Front desk also gave a warm welcome. Laundry machine with detergent, light snacks,
hot drinks, and supper noodles are complimentary. The toilet is a little strange in design, perhaps due to space constraints the toilet door must be closed in order to stand in front of the sink. The “tub-shower” design is also unique but you need to be very careful getting in and out due to the steps and some tiles have chips which required extra caution with kids around. Overall would recommend this hotel for its great location, helpful staff and amenities.
Seng-Hing Ngu
Deluxe Double Room
Stayed in Nov 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Dec 17, 2025
Strategically located for solo travelers, with easy access to nearby train stations. The hotel offers convenient facilities such as complimentary coffee, snacks, and laundry services, making it an ideal and hassle-free choice for travelers.
Chanida Kanmuang
Elite Room
Stayed in Nov 2025
Family
10 reviews
10/10
Outstanding
Posted on Dec 9, 2025
Thank you for taking care of me and my mom. It was very warm welcome from all staff. We were so impressed for your BD’s card and cakes. We will come back here for next opportunities:)
Guest User
Triple Room(No Window)
Stayed in Nov 2025
Couple
17 reviews
10/10
Outstanding
Posted on Dec 21, 2025
Highly recommended, the hotel is clean and the staff is friendly. Walking distance to Ximending
None.name
Elite Room
Stayed in May 2026
Couple
8 reviews
9.5/10
Amazing
Posted on Jun 6, 2026
Everything was great. There are free washing machine, near MRT and elevator, free noodles at 10pm, free coffee and chocolate drinks.
However, their bed and pillow are not comfortable for my back.
Guest User
CityInn Room
Stayed in Apr 2026
Business traveler
1 reviews
7.5/10
Posted on Jun 8, 2026
The hotel is clean and well maintained, which I appreciate. However, the room is unbelievably small for the price charged. At this rate, there are plenty of nearby hotels offering larger and more comfortable rooms for less money. Not a terrible stay, but definitely not good value for money.