Cloud Hotel Arena

Cloud Hotel Arena Reviews

Cloud Hotel Arena

13F., No. 197, Sec. 4, Zhongxiao E. Rd, Taipei, ChinaView Hotel Details
Cloud Hotel Arena
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1 night

Cloud Hotel Arena Guest Reviews

4.1/5
Very Good
79 Reviews
Verified reviews
Location4.4
Amenities3.8
Service4.1
Cleanliness4.0
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All Reviews(79)
Positive reviews(73)
Reviews with photos/video(22)
Great service(15)
Great location(10)
Easy to get around(8)
Awesome stay(7)
Convenient location(7)
Amenities were average(6)
Many dining options(5)
Negative reviews(6)
Guest User
Deluxe Family Room
Stayed in Mar 2024
Family
1 Reviews
3.7
/5
Posted on Apr 2, 2024
煙味太重,停車麻煩,但位置佳
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Jimin
Standard Room-No Window
Stayed in Mar 2024
Other
2 Reviews
4.0
/5
Very Good
Posted on Mar 27, 2024
The internal environment of the hotel is simple and clean, the price is cheap, and the service is very good. However, the overall environment of the building is not very good. There are various industries in the whole building, and it feels like a mixed bag.
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Response from Property: Thank you for your compliment. Although it is located in a comprehensive entertainment building, please be assured of safety. We have a 24-hour police-civilian connection system. If there is a situation, the police will come to the scene at any time to deal with it. We look forward to your next visit.
柳琝旭
Standard Room-No Window
Stayed in Feb 2024
Family
47 Reviews
4.2
/5
Very Good
Posted on Feb 29, 2024
有早餐很好!!!
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Guest User
Standard Room-No Window
Stayed in Feb 2024
Business travelers
3 Reviews
5.0
/5
Outstanding
Posted on Feb 18, 2024
It's right away from Exit 2 of Zhongxiao Dunhua Station. Conveniently located. The service staff are friendly and polite, and the room is tidy and clean. Very good for business trips.
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Response from Property: Thank you very much for your high praise and we sincerely look forward to your visit again.
Anonymous User
Standard Room-No Window
Stayed in Jan 2024
Solo travelers
1 Reviews
4.2
/5
Very Good
Posted on Jan 28, 2024
There are a little few sockets in the room. I live in a corner location so the sound insulation is poor. Breakfast is generally available and snacks are available at other times. The hotel is located in the exit building of the MRT station. It is convenient for eating, drinking and shopping.
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Response from Property: Thank you for your review and we look forward to your next visit.
@amik
Standard Room-No Window
Stayed in Jan 2024
Family
31 Reviews
3.7
/5
Posted on Jan 29, 2024
The hotel is right next to the station, so even if it rains, you can head to the hotel without getting wet. The room is a little old, but it was kept clean!
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Response from Property: Thank you for your comment. looking forward to seeing you coming again.
小祈AkaLung
Standard Room-No Window
Stayed in Jan 2024
Solo travelers
1 Reviews
4.7
/5
Amazing
Posted on Jan 23, 2024
If you live alone, I would recommend Anting in the same building. The price will be calculated more 😌 But this one is not bad, it has a bathtub where you can take a bath
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Response from Property: Thank you for your affirmation, we will continue to make progress and look forward to your next visit.
Kwok CC
Standard Room-No Window
Stayed in Dec 2023
Solo travelers
5 Reviews
3.5
/5
Posted on Feb 15, 2024
It's a good budget hotel. There are washing machines and dryers for a fee, and the staff are very kind and friendly. Unfortunately, the clothes dryer can only dry 70% of the time, which is a bit inconvenient.
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Response from Property: Thank you for your feedback. If you have any problems with the clothes dryer in the future, you can report it to the counter staff at any time and we will help you deal with it immediately. Thank you.
Guest User
Business Room with City View
Stayed in Dec 2023
Family
1 Reviews
3.2
/5
Posted on Dec 25, 2023
The service is OK, but the cleanliness is very poor. I booked this hotel just because I saw good online reviews and the location is convenient. The bathroom and corners are very dirty, there are a lot of molds in the bathroom, and the corners are dirty. The stains were not cleaned up, but fortunately the sheets and quilt were okay. Fortunately, I only stayed for one night. I have been to Taiwan many times, and this experience was the worst.
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Response from Property: Thanks for your comment. We are sorry that you had an unpleasant stay experience. We will strengthen the supervision of the housekeeping department in the cleaning department and make improvements. We are deeply sorry for the inconvenience caused to you.
HYEONHO
Standard Room-No Window
Stayed in Dec 2023
Business travelers
3 Reviews
1.2
/5
Posted on Dec 21, 2023
Soundproofing is the worst. You can hear the sound of the TV in the next room. It's good that it's close to the station, but the elevator is extremely inconvenient. Many people go to the club (KTV) in the same building and always stop on the 7th and 11th floors.
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Response from Property: Thank you for your comment. We will continue to strive to improve sound insulation. Please note that we cannot manage other floors.
Ben
Standard Room-No Window
Stayed in Dec 2023
Solo travelers
28 Reviews
4.2
/5
Very Good
Posted on Dec 29, 2023
Everything was good. Breakfast was small choice but no complaints, it isn't trying to be fancy. Great location
Response from Property: Hello, since we do not have a kitchen, we can only provide ready-made food. However, breakfast is not included in the room rate and is provided to guests. Please forgive me and thank you for your kind understanding.
Law
Business Room with City View
Stayed in Dec 2023
Solo travelers
24 Reviews
4.2
/5
Very Good
Posted on Dec 11, 2023
Very close to Zhongxiao Dunhua MRT station, the room is of basic size, and there are many shops and restaurants nearby. Breakfast was average, don't get your hopes up.
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Response from Property: Thank you for your feedback and we look forward to your next visit.
Anonymous User
Deluxe Family Room
Stayed in Nov 2023
Friends
7 Reviews
4.0
/5
Very Good
Posted on Nov 27, 2023
This flash trip to Taiwan is 3 days and 2 nights. The hotel is located in the East District. The downstairs is already a shopping area. It is also very close to the subway station. The room has 2 double beds. The beds are clean and the space is spacious.
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Response from Property: Thank you for your comment and we sincerely look forward to your next visit.
Lyonra
Standard Room-No Window
Stayed in Nov 2023
Business travelers
10 Reviews
5.0
/5
Outstanding
Posted on Dec 28, 2023
Upstairs in the nightclub The location is quite convenient and the sound insulation is good There are no issues with poor sound insulation as mentioned in other reviews. But I think the toilet could be better if it was renovated A bit nostalgic
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Response from Property: Thank you for your honest review. The toilet and bathroom parts will be gradually renovated in the future. We look forward to your next visit.
GavinWu
Business Room with City View
Stayed in Nov 2023
Couples
8 Reviews
4.0
/5
Very Good
Posted on Nov 7, 2023
It's very close to the MRT station. It's convenient to eat and go shopping nearby. You can go up to the 13th floor from the elevator next to the Starbucks. There are entertainment venues/KTV/internet cafes in the same building. The environment is more complicated. The room is clean and it's easy to stay for one night. The price is reasonable and you can make do with it.
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Response from Property: Thank you for your comment and we look forward to your next visit.