GreenTree Inn Express (Taiyuan Shanda Yiyuan Branch) Reviews

The hotel is surrounded by research institutes and provincial government agencies, and is very quiet. There are many specialty restaurants around, especially the Hunan restaurant not far away. It is a good value for money express hotel.

Very good. Very satisfied Service: The front desk service is very good

The environment is very good, very quiet, clean and tidy. The front desk customer service is very good, the sanitation is cleaned in time, the facilities are also very convenient, there are places to eat around, very convenient

Facilities: Complete Environment: Good Service: Good Check-in at 11:00: You can wish in advance

The room is clean and comfortable. I stayed with my friends this time and everyone was very satisfied. I recommend it to everyone. In addition, the Sichuan restaurant nearby is delicious and you can try it.

The lady at the front desk was very nice. The room was cleaned very cleanly, and the sofa in the lobby was very comfortable. What I liked most was the fish, which were well kept! If I have the chance to come here, I will still choose this place.

The drainage has a strange smell, there are many bedbugs, room 916

The room is very good and the front desk service attitude is also very good

The transportation is very convenient, the surrounding environment is also good and relatively quiet. The room is clean and tidy, the sanitation is cleaned in time, the facilities are relatively complete, and there are many places to eat around. The front desk customer service is also very good.

Good service, cost-effective, it's ok.

The room is too small, not worth the room charge. The service and hygiene are very poor. The carpet in the corridor is very dirty; I smelled cigarette smoke on the first day I slept, and I suspected that the quilt had not been changed. The waiter did not clean the room. After asking, he came in to collect the garbage and changed two bottles of water and left. My roommate had been gone for 3 days, and the quilt was still piled on the bed like a small mountain. I chased her out and asked her, "Is that all?" She came in again and looked around, not knowing what to do. I said you haven't made this bed for three days, she said she was busy, and then said she forgot. The attitude of the restaurant waiter is even worse. As soon as 9 o'clock comes, he stands by your table and drives people away. Even if it's not time yet, he doesn't care that there are customers eating, and he keeps arguing and complaining in his hometown dialect. I can't understand a word, like a cicada, it's so annoying. The dishes and chopsticks are in the disinfection cabinet, but they must not be disinfected because there is still water in it. The omelette pan is sticky at the bottom, how much is that? He doesn't change it. And every time I fry an egg, I have to unplug another plug and replace it, because the power ***** can only be plugged into two sockets, both connected to the warming cabinet. Can't I buy one with three plugs? The breakfast was so poor and so few in variety. The fried dough sticks hurt my teeth, and the millet porridge was watery. I asked if it was not enough, could I add water? The waiter said it was okay, and it was mineral water! It was even worse if I changed it to soy milk, which was made with expired soy powder. It had a rancid taste and my throat was irritated after I drank it. I was charged 20 yuan for this breakfast. The other restaurant in Xi'an only charges 6 yuan for such a delicious breakfast!

I didn't intend to say it, but I think I should say it, after all, I also have a lot of responsibility for this matter. The room was booked, but the itinerary changed. I forgot about it when I got busy. I remembered it two days later and contacted the hotel. They said that the room had been reserved until 6 o'clock that day. If I didn't stay, they would directly deduct the money from the platform. In fact, I really don't understand why the guests can't call to confirm before they go to the hotel. According to the hotel, it can be understood like this: the responsibility is entirely the customer's. Who can you blame if you don't stay in the room if the room is reserved for you? But we have had similar experiences. Many conflicts will not arise after the hotel calls to remind or inquires for confirmation. Who gives you the right to forcibly deduct money without reminding? Such service is too bad. So, this money is not much, but it feels bad. I sincerely hope that there will be more contact and understanding between the hotel and the customers, so that the reputation can be better and the society can be more harmonious.

Good front desk service

First of all, the cleaning was not done properly. Secondly, because it was not done properly, I asked to change the room, but they changed me to a room with a wall outside the window. However, because of time constraints, I did not ask for another room. After staying for four consecutive days, I asked if they could delay it. He said it would cost more than 20 yuan for one hour. Oh no.