Staff was very helpful but room was disgusting. Holes in the wall, tub floor had a patch that was coming off and very dirty. Very dirty around tub and toilet. Sewing needle was sticking out of one of the lamp shades. Dirty used q-tip in the corner on the floor. Floors were dirty. Took towel off towel bar, and towell bar fell off the wall. Cheap personal amenties (tissue in small plastic pack, only one roll of toilet paper, no coffee maker). I had medication that needed to be refrigerated; they wanted to charge me $73 for the 2 days for a refrigerator. I ended up buying a small refrigerator from Walmart for $93. Tried to get a luggage cart but was told there were only 2 and after looking for one, was told sometimes people keep them in their rooms to hang their clothes. They did have a maintenance worker bring a dolly to the room to move the rdfrigeratir i bought to my car.